2016 JEEP COMPASS Complaints

I HAVE DRIVEN THIS VEHICLE FOR 3 YEARS WITH NO ISSUES UNTIL RECENTLY. I TAKE CARE OF IT AND MAINTENANCE IT REGULARLY. AROUND APRIL 29TH I FELT SOME STEERING ISSUES AND BROUGHT IT IN TO FIRESTONE WHO TOLD ME IT NEEDED TO BE TAKEN TO THE DEALERSHIP. AT THE DEALERSHIP, THEY REPLACED AN ABS SENSOR AND A FEW TIRE SENSORS. SINCE THEN ON MULTIPLE OCCASIONS THE VEHICLE HAS RANDOMLY AND INTERMITTENTLY STALLED WHILE DRIVING. I CAN BE DRIVING AT ANY SPEED AND THE VEHICLE WILL RANDOMLY LOSE ACCELERATION, POWER STEERING, AND BRAKES. IT HAS HAPPENED AFTER A TURN, WHILE JUST GOING STRAIGHT AT 45 MPH, WHILE IN STOP-AND-GO TRAFFIC, AND WHEN TRYING TO ACCELERATE AFTER SITTING AT A RED LIGHT. THERE IS NO RHYME OR REASON. THE IGNITION HAS TO BE TURNED OFF AND TURNED BACK ON TO RESTART THE VEHICLE. I HAVE NEARLY CAUSED A COLLISION TWICE. I BROUGHT IT TO THE DEALERSHIP ON JUNE 22ND AND THEY HAD MY CAR UNTIL JUNE 25TH. THEY REPLACED THE CRANKSHAFT POSITION CARRIAGE, AND SOME FRAYED WIRING. THE ISSUE HAPPENED 3 MORE TIMES AFTER THOSE REPAIRS. I HAD IT TOWED TO THE DEALERSHIP ON JUNE 27TH AND IT IS STILL IN THE SHOP (TODAY IS JULY 2ND). THEY ARE TELLING ME THEY CANNOT RECREATE THE PROBLEM AND WANT ME TO TAKE THE VEHICLE BACK WITHOUT DOING ANY REPAIRS. I AM NOW WORKING WITH THE GM AND CFO OF THE DEALERSHIP TO TRY AND RESOLVE THIS AND I HAVE FILED A COMPLAINT WITH CHRYSLER (CASE #59096741). I DO NOT FEEL SAFE DRIVING THE VEHICLE AND I REFUSE TO PUT MY CHILDREN IN IT. ALL SERVICE RECORDS THAT I HAVE ARE INSIDE THE VEHICLE AT THE DEALERSHIP.

VEHICLE WILL WITHOUT WARNING STALL IN THE MIDDLE OF DRIVING, IN CITY TRAFFIC, ON COUNTRY ROADS, STARTING UP A HILL AS WELL AS DRIVING ON FLAT STRAIGHT ROAD. I'VE BEEN DRIVING 55MPH, 45 MPH 25 MPH AND IT WILL STALL, THE TRACTION CONTROL LIGHT WILL COME ON. SOMETIMES THE CAR WILL NOT RESTART FOR 10+ MINUTES AFTER STALLING. EACH TIME I WAS DRIVING IN TRAFFIC, AND HAD CHILDREN IN THE VEHICLE WITH PEOPLE BEHIND ME. ENGINE JUST CUTS ALL POWER, POWER STEERING IS LOST. ALSO HAVE NOTICED A HUGE DROP IN FUEL EFFICIENCY, USED ABOUT 1/4 OF A TANK IN 30 MILES, ACCELERATION AND VEHICLE NOT SHIFTING NORMALLY. THIS IS THE 6TH TIME IN TWO WEEKS IT HAS STALLED, AND 2ND TIME TO TAKE IT INTO THE DEALERSHIP WITH THIS ISSUE. I'VE ONLY HAD ABOUT 6 MONTHS, IT WAS CPO AND HAVE DRIVEN IT ABOUT 10,000 MILES

ENGINE STALLS OUT WHILE DRIVING DOWN THE ROAD, CAN LEAD TO CRASH OR ACCIDENT, VEHICLE WILL NOT RESTART FOR MULTIPLE HOURS AFTER INCIDENT. MANUFACTURES CRANKSHAFT SENSOR IS FAULTY. VEHICLE WAS IN MOTION ON CITY STREET.

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE OPERATING THE VEHICLE AND TURNING LEFT, THE VEHICLE STALLED AND THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. AFTER INVESTIGATING FAILURE ON THE INTERNET, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.

THE PASSENGER SEAT BELT MECHANISM DOES NOT LOCK. IT APPEARS TO BE LOCKED IN BUT WHEN YOU PULL ON IT, IT DOES NOT STAY IN THE LOCKED POSITION. IN THE EVENT OF AN ACCIDENT THE PASSENGER WILL NOT BE PROTECTED. MY SONS FRIEND WAS IN THE PASSENGER SEAT OF THE VEHICLE AND IT CAME UNBUCKLED WHEN THEY CAME TO A STOP AT A LIGHT. I DO NOT SEE ANY RECALLS AT THIS TIME AND HAVE FOUND COMPLAINTS TO CHRYSLER ABOUT THE PROBLEM WITH NO RESOLUTION.*DT

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND MAKING A TURN, THE VEHICLE LUNGED FORWARD AND STALLED. IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CAMSHAFT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS EXHIBITING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 71,000.

ALL 4 DOORS CRACK EVERY TIME YOU OPEN OR CLOSE THEM. I COMPLAINED ABOUT THIS ISSUE AT THE DEALERSHIP WHEN WE GOT IT AND THEY TESTED MOST OF THE SAME MODELS THEY HAD AND THEY ALL HAD THE SAME ISSUE.

WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS NOW, MY JEEP SUDDENLY LOSES POWER AND DECELERATES. THE ENGINE LIGHT, ELECTRONIC THROTTLE CONTROL LIGHT AND STABILITY CONTROL LIGHT COME ON, THE JEEP RUNS VERY ROUGH AND WILL NOT ACCELERATE. AFTER PULLING OVER AND TURNING THE CAR OFF AND BACK ON THE ENGINE LIGHT STAYS ON AND THE OTHER LIGHTS GO OFF BUT AFTER DRIVING A BIT THE PROBLEM OCCURS AGAIN. AFTER RESEARCHING ONLINE THERE ARE MANY REPORTS OF THIS HAPPENING TO OTHER JEEP COMPASSES. PLEASE NOTE THIS HAS HAPPENED ON THE HIGHWAY IT HAS BEEN A PARTICULARLY SCARY SITUATION DUE TO THE FACT THAT THE JEEP RAPIDLY DECELERATES AND THE TRAFFIC BEHIND ME HAS HAD DIFFICULTY SLOWING AS QUICKLY.

I WAS INVOLVED IN AN ACCIDENT ON FEBRUARY 28, 2019 WHEN I VEERED OFF INTO A DITCH, MY VEHICLE FLEW INTO THE AIR AFTER HITTING A DRIVEWAY, AND FLIPPED AT ABOUT 55 MPH. I WAS DRIVING ON A RURAL FARM TO MARKET ROAD. I WAS DRIVING AND THE ONLY ONE IN THE VEHICLE. MY SEATBELT NEVER LOCKED AS I WRECKED. IT WAS BUCKLED BUT NEVER ENGAGED. I SUBMITTED TO JEEP FOR REVIEW AND THEY DENIED MY CLAIM AND SAID THE SEATBELT WAS WORKING PROPERLY. MY SEATBELT WAS ALL THE WAY STRETCHED OUT AND EVEN FRAYED AT THE TOP WHERE THE LOOP IS. MY L1 INSTANTLY BLEW UP INTO MY SPINAL CORD AND I SUFFERED SEVERE INJURIES.

MY CAR HAS NOT BEEN STARTING UP. THE CAR WOULD SIT FOR 5 MINUTES AT THE LEAST AND WOULD NOT START UP RIGHT AWAY. I WAS TOLD IT COULD BE ONE OF MY SENSORS SO I CHANGED THE CRANKSHAFT SENSOR BUT AM STILL HAVING THE SAME PROBLEMS BUT WORSE. IT MAKES A CLICKING NOISE LIKE IT'S TRYING TO START BUT WON'T AND THE LIGHTS FLICKER, EVERYTHING RESETS BUT DOESN'T TURN ON. NOW IT DOES THIS ANY TIME I TRY TO START THE CAR. AT SOME POINTS THE LIGHTS WOULD GO OFF IN ITS OWN AND COKE BACK ON OR JUST FLICKER AFTER IT HAS BEEN STARTED. IF AND WHEN I CAN FINALLY GET IT STARTED, WHEN I PRESS THE GAS TO ACCELERATE OR GOING UP A HILL, IT HESITATES AND PULLS BACK HARD. I THEN CAME ACROSS THIS PARTICULAR RECALL ON MY EXACT VEHICLE AND WONDERED IF MAYBE THIS IS THE SAME ISSUE CAUSING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW.