2016 JEEP COMPASS Complaints

View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 JEEP COMPASS
    - WINDSOR MILL, MD

    SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - DAYTON, OH

    AS A MOTHER OF THREE CHILDREN, THE YOUNGEST ONLY BEING TWO YEARS OLD, I DO NOT FEEL SAFE DRIVING MY 2016 JEEP COMPASS. EVERY SINGLE TIME I DRIVE THE VEHICLE THE MOTOR RANDOMLY STALLS OUT WHILE DRIVING SEVERAL DIFFERENT TIMES. MY CAR IS VERY WELL MAINTAINED AND DRIVEN EASILY AND EVEN WITH THE GAS PEDAL UNDER LIGHT LOAD IT STALLS OUT LEAVING ME IMMOBILE OR THE VEHICLE MISFIRING AND JERKING FORWARD VIOLENTLY STRUGGLING TO DRIVE WHICH PUTS MY CHILDREN AND I IN DANGEROUS OR POTENTIALLY DEADLY SITUATIONS. THIS HAPPENS ALL THE TIME. THIS IS DUE TO A BAD CRANKSHAFT POSITION SENSOR AND OR BAD WIRING FROM THE FACTORY. WHEN I TYPE MY VIN NUMBER INTO THE NHTSA WEBSITE FOR RECALLS IT SAYS MY VEHICLE HAS NO ACTIVE RECALLS. THERE ARE SEVERAL OTHER JEEP COMPASS'S OF THE SAME YEAR AND MODEL WITH THIS EXACT ISSUE UNDER RECALL AND MY VEHICLE NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. MY CAR IS ONLY TWO YEARS OLD IT SHOULD BE A RELATIVELY SAFE AND RELIABLE VEHICLE NOT SOMETHING I WORKED SO HARD TO BUY AND AN AFFRAID TO DRIVE.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - HEPZIBAH, WV

    CRANK SHAFT SENSOR , CAR STALLS, FIRST STARTED IN JULY 2018...CHECK ENGINE LIGHT CAME ON AND THREW BACK CODE FOR CRANK SHAFT SENSOR

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - RICHMOND, KY

    MY JEEP COMPASS 2016 HAD BEEN TO THE MECHANIC IN 2 DIFFERENT GARAGES. FOR 60 DAYS I'VE EXPERIENCED ENGINE SHUT OFF WHILE IN MOTION. THERE WAS NO WARNING, NO ENGINE LIGHT. NO WARNING WHAT SO EVER. THIS SITUATION WAS VERY DANGEROUS AS MY CAR WOULD LOSE POWER IN THE MIDDLE OF THE 4 WAY INTERSECTION, IT WOULD SHUT OFF ON THE FREEWAY. STALL OUT AND SHUT OFF AT STOP LIGHTS. I WAS AFRAID OF DRIVING MY CAR BUT I HAD TO GET TO WORK WHICH WAS 30 MILES AWAY FROM MY HOME. 2 MECHANICS TOLD ME THAT THE ENGINE ON DIAGNOSTIC TESTING SHOWED NO CODES, THEY DID NOT KNOW WHAT WAS WRONG WITH IT. FINALLY A MECHANIC LOOKED AT MY RESEARCH AND AGREED TO REPLACE THE CRANKSHAFT SENSOR WHICH HAD BEEN RECALLED ON 2016 COMPASS JEEP BUT MY VIN WAS NOT UNDER THE RECALL (WHY) AFTER THIS SENSOR WAS REPLACED THE CAR DROVE PERFECTLY, NO MORE STALLED ENGINE AND SHUT OFF WHILE DRIVING. I BELEIVE THAT JEEP CHRYSLER SHOULD PAY FOR THIS REPAIR AS IT IS A 2016 JEEP COMPASS AND THEY HAVE FIXED OTHERS. I WILL NEVER BUY A JEEP OR CHRYSLER. MOST SCARY CAR PROBLEM I EVER ENCOUNTERED. I AM A 55 YEAR OLD DRIVER, HAVING DRIVEN OVER A MILLION MILES IN MY LIFE TIME. TO HAVE A CAR SHUT OFF ITS ENGINE IN MID FLIGHT IS VERY DANGEROUS. HOPE THIS WILL HELP OTHERS UNDERSTAND WHAT IS HAPPENING IF THEY OWN A JEEP.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - RICHMOND, KY

    RECALL ON 2016 JEEP COMPASS FROM MAY 9TH- JULY 15 THE CRANKSHAFT , CAMSHAFT SENSOR MAY ONLY WORK INTERMITTINGLY CAUSING ENGINE TO STALL. AT 67,000 MILES MY CAR WHICH ALWAYS RAN VERY WELL STALLED, "ENGINE SHUT OFF IN MID FLIGHT" I WAS DRIVING UP A HILL, SLOWED TO STOP AND TURN RIGHT WHEN THE ENGINE DIED, COMPLETELY SHUT OFF. I PUT JEEP IN PARK. TIRED TO RESTART WHICH IT DID NOT RESTART AND I WAITED AN HOUR FOR THE TRIPLE AAA. WE BROUGHT IT TO A MECHANIC WHO TOLD ME HE COULD NOT FIND ANYTHING WRONG WITH IT AS THE DIAGNOSTIC TESTS SHOWED NOTHING , HE STARTED IT AND CLAIMED HE DROVE DOWN THE RODE AND BACK AND IT WAS FINE. I PICKED UP MY JEEP AND DROVE IT HOME BUT WAS AFRAID TO DRIVE IT ANYWHERE. I CALLED MECHANIC NUMBER 2 WHO TOOK A LOOK AT IT AND TOLD ME HIS DIAGNOSTIC EQUIPMENT SHOWED NO CODE, HE DROVE IT AND COULD NOT REPRODUCE THE PROBLEM HE REPAIRED THE THROTTLE BODY REPLACE IT AND CLEANED IAC VALVE AND MASS AIR FLOW SENSORS. TOLD ME IT WAS FINE SHOULD BE OK TO DRIVE. I DROVE IT OFF THE LOT NOT MORE THAN 15 MILES AS I WAS TURNING RIGHT SLOWING DOWN THEN ACCELERATING IT STALLED IN MID FLIGHT CAR ENGINE DIED. I PUT FLASHERS ON AND PUT CAR IN PARK, THEN 2 MINUTES LATER IT STARTED AND I DROVE HOME. THERE IS SOMETHING VERY SERIOUSLY WRONG WITH THIS JEEP IT COULD EASILY BE INVOLVED IN A COLLISION AS IT IS UNPREDICTABLE WHEN IT WILL STOP, ENGINE DIES. I WILL TAKE IT BACK TO MECHANIC NUMBER 2 FOR A SECOND EVALUATION. I HAVE CALLED THE DEALER. THEY TOLD ME THEY WOULD CHARGE ME FOR DIAGNOSTIC TESTING AND IF NO PROBLEM I WOULD HAVE TO PAY THEM $117 FOR THE HOUR THEY WOULD PUT THE MECHANIC ON IT TO CHECK IT.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - PALMDALE, CA

    I PURCHASED THE 2016 JEEP COMPASS USED FROM ROBERTSON HONDA IN PALMDALE CA. THE NEXT DAY I NOTICED THE BREAKS MADE A SQUEAK SOUND WHEN I APPLIED THE BREAKS AT A COMPLETE STOP. I TOOK IT BACK TO DEALERSHIP, THEY CHECKED IT AGAIN, AND TOLD ME I HAD NOTHING TO WORRY ABOUT; THE BREAKS WERE SOUND AND NOT WORN OUT. THEN TODAY I FOUND OUT FROM CREDIT KARMA THAT THERE WAS A RECALL ON MY CAR. I'M CONCERNED AND WOULD LIKE THE PROBLEM ADDRESSED. I WAS NOT TOLD BY THE DEALERSHIP THAT MY CAR HAD A MANUFACTURES RECALL.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - FERNDALE, MI

    TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, ON SEVERAL OCCASIONS, IT TOOK MULTIPLE ATTEMPTS TO START THE ENGINE. ON ANOTHER OCCASION, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE SUDDENLY STALLED AND WAS REAR ENDED BY ANOTHER VEHICLE. THE DRIVER SUFFERED NECK AND BACK INJURIES AND THE FRONT AND REAR PASSENGERS SUFFERED NECK INJURIES. THERE WAS NO MEDICAL ATTENTION RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (RAY LAETHEM CHRYSLER DODGE JEEP RAM, 18001 MACK AVE, DETROIT, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,000. *DT CONSUMER STATED VEHICLE IS WAITING TO BE REPAIRED.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - MARSTON, NC

    TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS PRESENT AROUND THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE SUSPENSION BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LOCAL DEALER (LEITH CHRYSLER JEEP, LOCATED AT 11049 US HWY 15 501, ABERDEEN, NC) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - DILLEY, TX

    TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE NOISE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,485.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - LINCROFT, NJ

    TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753, 888-819-3758) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE