2016 JEEP COMPASS Complaints
View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 JEEP COMPASS- TARENTUM, PA
FOUR SEPARATE OCCASSIONS OF SEATBELT LIGHTS AND CHIME COMING ON WHILE ALL OCCUPANTS WERE PROPERLY BELTED IN. DEALER HAS REPLACED ALL COMPONENTS OF THE SEATBELT SYSTEM, AND IT CONTINUES TO HAPPEN. NOTHING DONE YET HAS REPAIRED THE PROBLEM. THE DEALER CURRENTLY HAS THE VEHICLE IN THEIR SHOP UNTIL THEY THINK IT'S REPAIRED AGAIN. IT WENT TO THE SHOP IN OCTOBER AND DECEMBER OF 2016, AGAIN ON THE 13TH OF SEPTEMBER OF 2017 AND THE 21ST OF SEPTEMBER. 4 TIMES.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- EDGEWATER, NJ
VEHICLE WAS BEING DRIVEN AT NORMAL SPEED 60 MPH.ON NEW JERSEY PARKWAY SUNDAY AUG. 20 TH 8:45 PM ( NEAR EXIT ISELIN ) WHEN WITHOUT WARNING VEHICLE STARTED TO RAPIDLY DECELERATE TO 25 MPH. PUT ON HAZARD FLASHERS SO THAT I COULD WARN OTHER DRIVERS THAT MY VEHICLE WAS IN DISTRESS. DASHBOARD SHOWED ENGINE LIGHT WARNING . DROVE ADDITIONAL 2 MILES AND GOT VEHICLE TO NEAREST GAS STATION AND SHUT DOWN ENGINE, CALLED CHRYSLER CUSTOMER ASSISTANCE AND FILLED A REPORT. VEHICLE WAS GOING TO BE TOWED BUT IT RESUMED TO RUN AFTER 30 MIN. NORMALLY. VERY BIZARRE!!!!!
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- MESA, AZ
CAR IS NOT ON RECALL LIST BUT IS ACTING THE SAME AS THE RECALL 2016 JEEP COMPASS CRANKSHAFT OR CAMSHAFT SENSOR. KEY NOT WORKING SOMETIMES AND CAR WILL NOT GO PAST 20 . IN SHOP MORE THAN WE HAVE HAD IT.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- MADISON, TN
AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- LELAND, NC
ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.
Source: NHTSA WEB SITE -
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2016 JEEP COMPASS- PORT JEFFERSON, NY
TL* THE CONTACT OWNS A 2017 (NA) JEEP COMPASS. WHILE DRIVING THE VEHICLE, IT BEGAN DRIVING IN CIRCLES. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 230. UPDATED 06/02/17*LJ THE SENCOND INCIDENT, THE CAR WAS BACKED OUT AND VEHICLE SUDDENLY PICKED UP SPEED AND BRAKES FAILED TO STOP THE VEHICLE. THE THIRD INCIDENT , VEHICLE DID NOT STOP AT STOP SIGN. *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- MERRICK, NY
CPCS:I LEASED A 2016 JEEP COMPASS LAST YEAR. TWO MONTHS AGO I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN THE MAIL. I MADE AN APPOINTMENT AT MY DEALERSHIP AND WAITED AROUND FOR TWO HOURS ONLY TO BE TOLD THAT THEY DON'T HAVE THE PART. AFTER CALLING DEALERSHIPS AND THE JEEP HOTLINE INNUMERABLE TIMES, IT APPEARS THAT NO ONE HAS THE ACQUIRED PART. *BF THE CONSUMER STATED THE ENGINE COULD STALL WHILE BEING DRIVEN DUE TO THE CAMSHAFT WIRE HARNESS BEING DEFECTIVE. *JS
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- SECO, KY
MY 2016 JEEP COMPASS HAS STALLED OUT TWICE WITHIN APPROXIMATELY A 7-WEEK PERIOD. ONCE IN A PARKING LOT (2/8/2017) AND TODAY (3/29/2017) A STALL-OUT OCCURRED IN TRAFFIC. TODAY, I WAS STOPPED ON THE HIGHWAY TO MAKE A LEFT-HAND TURN. TRAFFIC WAS BACKED-UP, SO WHEN IT BEGAN TO MOVE, I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL TO MAKE THE TURN, AND THE JEEP STALLED. I PUT THE JEEP IN NEUTRAL, AND IT IMMEDIATELY STARTED. HOWEVER, THIS WAS IN HEAVY TRAFFIC. BETWEEN THE STALL-OUTS, THE VEHICLE WILL "JERK" PERIODICALLY, ESPECIALLY AFTER SLOWING DOWN AND THEN HAVING TO ACCELERATE. THESE HARD "JERKS" HAVE BECOME MORE FREQUENT AND ARE OCCURRING ON A DAILY BASIS. BOTH ISSUES APPEAR TO OCCUR WHEN SPEED IS LOWER AND/OR HAVE TO DECELERATE OR ACCELERATE BECAUSE OF TRAFFIC. ALSO, IF THE VEHICLE HAS SAT OVERNIGHT OR AN EXTENDED PERIOD OF TIME. NO LIGHTS APPEAR ON THE DASHBOARD DURING THESE "JERKS" OR STALL-OUTS. TODAY WILL MAKE THE 4TH TIME WITHIN THE SEVEN-WEEK PERIOD I WILL HAVE THE VEHICLE BACK AT THE DEALERSHIP'S SERVICE DEPARTMENT. I BOUGHT THE VEHICLE NEW AND HAVE HAD IT LESS THAN ONE YEAR. IT HAS APPROXIMATELY 11,500 MILES ON IT.
Source: NHTSA WEB SITE -
2016 JEEP COMPASS- HUNTINGTON STATION, NY
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V609000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 JEEP COMPASS- HENDERSON, NC
DON'T KNOW THEY CAN'T SEEM TO FIGURE OUT WHY WHEN SOMEONE GETS OUT OF PASSENGER SEAT THE SEATBELT LIGHTBSTSYS ON AND IT STILL CHIMS UNTIL I HOOK THE SEATBELT. I AM GETTING TIRED OF TAKING IT TO THEM
Source: NHTSA WEB SITE