2016 JEEP COMPASS Complaints

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

WHEN IT IS RAINING OR WHEN THE SNOW ON MY JEEP BEGINS TO MELT, THE SUNROOF LEAKS. THE SUNROOF CONTROLLS AND OVERHEAD LIGHTS (WHICH IS LOCATED NEXT TO THE SUNROOF) FILLS UP WITH WATER AND LEAK ALL OVER; ON THE DRIVER, FRONT PASSENGER, DASHBOARD, ETC. CREATING A DISTRACTION WHILE ATTEMPTING TO DRIVE

ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR THE STOP SIGN. THE PAVED ROAD ENDED AT THE STOP SIGN AND TURNED INTO A DIRT ROAD BASE. AT THIS POINT I TURNED THE WHEEL AS THE MOMENTUM CONTINUED. I WAS HOPING THE DIRT ROAD BASE WOULD PROVIDE GRAB FOR THE TURNED FRONT TIRES AND STEER THE COMPASS TO THE DIRECTION OF THE DIRT ROAD. THERE WAS NO GRAB AND THE COMPASS CONTINUED TO DRIVE ACROSS THE DIRT ROAD FOR ABOUT ANOTHER TWENTY FEET AS I CONTINUED TO APPLY THE BRAKE. I HAD APPLIED THE BRAKE FOR ABOUT FORTY-FIVE FEET WHEN I SEE THE TEN FOOT DROP DITCH AHEAD OF ME. THE COMPASS DIDN'T SLOW, EVER. IT SEEMED TO ACCELERATE. IT WOULDN'T BE DIRECTED BY STEERING IT. I HAD NO CONTROL OVER IT. AT THIS POINT I DID ALL THAT I COULD THINK OF TO AVOID AN ACCIDENT. I LOOKED AT THE DITCH AND KNEW THAT THE SUV AND I WOULD RECEIVE DAMAGE. THE COMPASS ROLLED INTO THE DITCH. WHEN THE SUV FINALLY STOPPED I WAS UP SIDE DOWN. FOR ME TO BEST DESCRIBE THIS JEEP COMPASS IS THAT IT WAS A "TERMINATOR". IT HAD A MIND OF ITS OWN. ONCE I APPLIED THE BRAKE, I HAD NO CONTROL OVER IT. *TR

I WAS ON A VACATION TRIP AND MY SON WAS DRIVING. THE STEERING WHEEL LOCKED UP AND HE CRASHED INTO A POLE. MY WIFE AND I THOUGHT THE STEERING WAS ROUGH BUT THOUGHT IT WOULD EASE UP. AFTER THE CAR WAS HIT THE AXEL ON THE RIGHT PASSENGER SIDE WAS DESTROYED. HE WASN'T MOVING FAST ENOUGH FOR THE AXEL TO GET DAMAGED WHICH LEADS ME TO BELIEVE THE AXEL WAS POORLY CONSTRUCTED IN THE FIRST PLACE. NO MY CAR IS STUCK IN A FRIEND'S DRIVEWAY WITH NO WAY OF GETTING IT HOME. THIS HAS BEEN A NIGHTMARE.

SEVERE TIRE WEAR ON JEEP COMPASS ON 05/12/16 I TOOK A RENTAL CAR (JEEP COMPASS, MILEAGE: 10417) IN LAS VEGAS. ON 05/26/16, JUST AS WE HAD PASSED THE MOUNTAIN ROUTES FROM DURANGO TO OURAY, I DISCOVERED BY CHANCE THAT BOTH FRONT TIRES WERE COMPLETELY WORN OUT ON THE INSIDE (SEE PHOTOS). I DID NOT DISCOVER IT EARLIER, BECAUSE THE TIRE TREAD WAS O.K. ON THE OUTSIDE AND THE BODY HIDED THE REST OF THE TIRE. THEN I DROVE VERY SLOWLY. SOON AFTER CAME THE WARNING LIGHT FOR THE TIRE PRESSURE: THE LEFT FRONT TIRE LOST PRESSURE (MILEAGE APPROXIMATELY: 12250). I CHANGED THE WHEEL AND WAS HOPING THAT THE RIGHT TIRE HELD AIR TO THE NEAREST TOWN. WE REACHED THE TOWN WITHOUT FURTHER PROBLEM. AS I BROUGHT THE CAR TO THE TIRE SHOP, THEY TOLD ME, THAT THE TOE WAS COMPLETELY WRONG AND THAT WHEEL ALIGNMENT WOULD BE NECESSARY (SEE ALIGNMENT REPORT). SUMMARY: THE CAUSE OF THIS SYMMETRIC TIRE WEAR IS MYSTERIOUS: THE CAR HAD RELATIVELY FEW MILES AND THERE WAS NO EVENT (SUCH AS AN IMPACT TO THE WHEELS), THAT POSSIBLY COULD HAVE CHANGED THE TOE. NEVERTHELESS I THINK, THE CAR WAS NOT ROADWORTHY AND I'M GLAD I NOTICED THE PROBLEM BEFORE IT CAME TO AN ACCIDENT. I SEND THIS REPORT FROM GERMANY. AS IT IS NOT POSSIBLE TO FILL IN THIS COUNTRY AND MY TELEPHONE NUMBER, I GIVE YOU THE STATE AND PHONE NUMBER OF THE RENTAL CAR COMPANY.

AFTER AN UNEVENTFUL DRIVE TO A STORE, WHEN I RESTARTED THE VEHICLE AND ATTEMPTED TO PULL OUT OF THE PARKING LOT INTO MOVING TRAFFIC, THE VEHICLE ACCELERATED VERY SLUGGISHLY, LIKE IT WAS STUCK IN TOP GEAR OR THE ENGINE WASN'T ABLE TO BE REV'ED UP. PUSHING ACCELERATOR TO FLOOR CAUSED ENGINE TO REV UP TO APPROXIMATELY 3500 RPM ONLY, AND RATE OF ACCELERATION DID NOT IMPROVE. TRIED SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. THIS DID NOT RESTORE THE EXPECTED ACCELERATION BEHAVIOR. TRIED TO PUT TRANSMISSION INTO MANUAL SHIFT MODE BY MOVING GEAR SHIFT LEFT OR RIGHT, BUT GEAR INDICATOR IN INSTRUMENT CLUSTER SHOWED THAT TRANSMISSION DID NOT SWITCH INTO MANUAL SHIFT MODE; IT STAYED IN FULL-AUTOMATIC MODE. PULLED OVER AND TURNED ENGINE OFF, THEN RESTARTED ENGINE. EXPECTED ACCELERATION BEHAVIOR RESTORED AFTER RESTARTING ENGINE.

THIS CAR WAS A RENTAL CAR. MY SPOUSE WAS DRIVING THIS CAR AND WAS INVOLVED IN A CAR ACCIDENT. HE WAS HIT BY A CAR AND THEN PUSHED INTO ANOTHER CAR. THE JEEP WAS TOTALED BUT YET NOT ONE AIRBAG WAS EVER DEPLOYED. THERE WAS SUPPOSED TO BE SIX AIRBAGS IN THIS VEHICLE BUT NOT ONE EVER DEPLOYED. MY HUSBAND SUFFERED A MINOR HEAD INJURY AS A RESULT.

WHILE AT MILOSCH PALACE CHRYSLER JEEP DEALERSHIP IN LAKE ORION I NOTICED THE POWER STEERING RETURN HOSE WAS CONTACTING THE FRONT SUSPENSION SWAY BAR AT STATIONARY CURB CONDITION. THIS IS A DESIGN VIOLATION WHICH I TOLD FCA ABOUT WHEN I WORKED THERE IN 2014. THE ISSUE HAS EXISTED NOW FROM JULY OF 2014 UNTIL NOW. THE HOSE CAN WEAR A HOLE IN IT DUE TO A 2 INCH RUBBING INTERFERENCE WITH SUSPENSION MOVEMENT AND THE VEHICLE WILL LOSE STEERING ASSIST AND POWER STEERING FLUID CAN SPRAY IN THE EXHAUST SYSTEM CAUSING A FIRE.