2016 JEEP COMPASS Complaints

View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 JEEP COMPASS
    - Kokomo, IN

    Crankshaft position sensor was replaced twice in 2022 and once in 2023. It now needs replaced again

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Forest City, PA

    On Sunday, 4/14 as I was driving, my Jeep suddenly lost power and stalled. I was able to get to a median. I waited a few minutes, started the vehicle and was able to reach my destination. The next day I was driving on the highway at approximately 65mph when the engine shut off again. Fortunately there was not a lot of traffic and I was able to coast to the berm of the road. The check engine light came on. Family members came to help. We started it a few times and tried to drive but would only get a mile or two and the same thing would happen. I had to have it towed to a repair shop near my house. The mechanic drove it the next day to see if it would act the same way. He also lost power and it stalled again. He told me that the code that came up was a crankshaft sensor failure. He replaced the part the next day.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Youngstown, OH

    Airbag light came on for about four days I called dealership but then went off for a week, so appointment was canceled. After that airbag light came on again scheduled another appointment by time I reached dealership light was back off. After diagnostic was performed results came back Airbag Module Internal Failure needed to be replaced and reprogram

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Oregon city, OR

    The contact owns a 2016 Jeep Compass. The contact stated that while driving at various speeds, the check engine warning light remained illuminated. The contact stated that the vehicle then lost motive power and stalled. The vehicle was taken to the local service center to be diagnosed. The contact was informed that the camshaft sensor and wiring harness were faulty and needed to be replaced. The camshaft sensor and wiring harness were replaced; however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Mesa, AZ

    My passenger side headrest imploded on my 2016 Jeep Compass without an accident or collision. Dealership is only replacing the passenger side headrest; told me that they weren't doing the other side because it hasn't deployed yet.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Hilliard, OH

    In the summer of 2020, my front passenger headrest spontaneously popped while I was loading my child into the back of my car. The noise was scary and the popping could've easily hurt someone if there had been anyone sitting in the front seat. I contacted my local Jeep dealer quickly who informed me that there was a recall and that I could get a replacement. The replacement took well over a year to come in and wasn't replaced until October 2023. This entire time, the passenger headrest was popped out making it uncomfortable to sit and also decreasing the safety for that passenger. Now, just two months after it was finally replaced, the front passenger headrest popped AGAIN while my husband was driving and I was sitting there. Again, it was a very loud, scary noise and the jolt was both painful and shocking. This is extremely dangerous and I'm very disappointed that it happened again after taking a very long time to be fixed. I would like to know my options moving forward.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Clinton township , MI

    We were driving down the road and the car started violently shaking, the check engine light went on and the car wouldn't move. The car needed to be pushed to the gas station and we almost got hit with my son in his car seat. I do believe this is a safety concern that needs to be looked into for a possible recall. The mechanic determined that the transmission needed to be rebuilt.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Hemet, CA

    I’ve had plans with my Transmission. This is its third time. First two times were under 30,000 miles and still under warranty. And were replaced by the dealer . Using my warranty. There was also a motor fire. Brakes and rotors all the way around mind you all under 30,000. Transmission was put in. I am now at 101,500. And transmissions going out so it’s been parked. Sitting in my garage. The warning lamps come on, which is a parentheses with a lightning bolt in the middle(??) Last time I did the repairs through Ramona Tires and I paid for out-of-pocket using my credit This time I was told a new transmission for the car is $7000 which I don’t have

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Lansing, Michigan 48911, MI

    Engine cuts out while driving. Had to pull over to the side and reset by instructions from Google. Took the car to a local garage and he said it was a computer issue. This part was replaced 3-4 years ago and is failing again. A red symbol like a lightning bolt and the check engine light was on.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Phoenixville, PA

    The contact owns a 2016 Jeep Compass. The contact stated while driving 20-30 MPH and depressing the accelerator pedal, the vehicle jerked significantly and hesitated to respond. There was no warning light illuminated. Additionally, the contact stated while pulling to the pump at a gas station, the vehicle shut off inadvertently. The contact stated that the failure recurred while attempting to drive from a complete stop, and while pulling into a parking spot. The contact stated that the vehicle would mostly shut off while driving at slow speeds. The contact stated that the vehicle had failed to start. Several unknown warning lights were illuminated. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer, where the solenoids circuit connector was replaced. However, the contact stated while driving 10-15 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the crankshaft sensor had failed, and the dealer informed the contact that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE