2016 JEEP COMPASS Complaints

View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 JEEP COMPASS
    - Mansfield, OH

    UNKNOWN my car has less then 50,000miles on it and it keeps stalling usually it starts right back up but twice it took about 5 minutes to start back up it gets regular oil changes

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Lebanon, NH

    Whenever I fill up my vehicle with gas when driving down road it starts sputtering and jerking like it is going to stall out. It will do this even when going down an interstate at 65 miles an hour. After having driven it for a few days and the gas drops down the problem goes away. This started within a couple of weeks of my purchasing it in July of 2023. I took it the garage but they told jeeps just shifted hard. This isn’t a shifting problem because it wouldn’t be shifting when I’m on the interstate.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - West Columbia, SC

    The vehicle stalls while driving. Completely shuts down and locks up the steering wheel and causes dangerous circumstances. Also, turns off at times while stopped. Can happen at all speeds.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Darby, PA

    The contact owns a 2016 Jeep Compass. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was towed to the dealer, who was unable to diagnose a failure but advised the contact that a replacement battery was required. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who then diagnosed a failure with the crank shaft sensor. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Monticello, GA

    I was driving my vehicle and out of nowhere the airbag in the driver's seat exploded. The vehicle is available for inspection. I almost wrecked. The vehicle has not been inspected by thr manufacturer yet. I left a message for the service manager at my local jeep dealership. There were no warning lights on prior to deployment.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Anna, TX

    The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle hesitated and failed to exceed 60 MPH. The RPM was fluctuating with the temperature gauge showing that the engine was overheating. There was no warning light illuminated. The vehicle was diagnosed by the dealer however, a cause for the failure was not found. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Brookfield, IL

    Car is showing symptoms of crankshaft failure. Car is shaking when accelerating, low gas performance, and accelerating is sometimes unresponsive. Other 2016 Jeeps of the same year, make and model have been given a recall for the same problem but this vehicle has not been included in the recall even though it has the same problems.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Fleetwood, PA

    The contact owns a 2016 Jeep Compass. The contact stated while driving 50-55 MPH and depressing the accelerator pedal, an unknown warning light illuminated, and the vehicle shuddered. The contact was able to continue driving. The contact stated that the failure recurred while driving 25 MPH. Additionally, the contact stated that the failure recurred on a third occasion, and the vehicle shut off. The contact was able to veer to side of the roadway. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the throttle body needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. The VIN was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - New Castle, DE

    I bought my car in Oct 2022 and it ran fantastic until this summer (July 2023) when it shut down while drive. The shop told me it was the crank shaft sensor. FIXED it. But that didn't fix the stalling issue. Had my car towed back in and they ran it, ran a lot of test on it. Finally they let it run for 30mins and found out that when the car heats up, it stalls. They told me this has to do with the sensor/engine/transmission and basically since it's hot outside as the car heats up it sends a message to the engine/transmission to shut down.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Tracy, CA

    The car just shuts off on me while driving. All lights come on on dash and car shuts off and I have to get it off the road stop it and turn it off wait for about three to five mins. Restart it and it turn back on and goes. This happens quite often check engine light came on and has since stayed on. Im in far of driving it because you dont know when its going to happen and could cause a bad wreck. It also does it when im turning a sharp turn it will just shut off! It also when I park my car and I shut it off and take key out its still running and I have to wIt for it to big out and die for it to shut off. I have not taken it to get looked at yet or fixed or nothing I just bought the car less then thirty days ago.

    Source: NHTSA WEB SITE