2016 JEEP COMPASS Complaints

View complaints related to 2016 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2016 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 JEEP COMPASS
    - Phoenix , AZ

    Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Phoenix, AZ

    While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Charlestown, IN

    The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Henrico, VA

    First noticed condensation on the inside of the windshield and dealership alledgedly unclogged sunroof drains.Then noticed ice formed on the inside of the windshield and passenger floor-board carpet damp specifically by door jam seal. While driving water pooled and leaked through front dome light. Having water fall through the ceiling via the light while driving through an intersection presents a safety issue because of distraction, visibility and potential electrical issues due to water damage. The Vehicle is currently back at the dealership and they are trying to recreate the problem. There were no warning lamps, messages other than the condensation, ice on the inside of the windshield.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Afton, WY

    I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Carrollton, TX

    The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 JEEP COMPASS
    - Van nuys, CA

    11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Brookyln Park, MD

    Driving on the highway, the check engine light came on as well as the abs, 4wd, and the traction light came on, than the car lost all power, stalled and cut out, try to restart it than it begin to shake very hard.

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Levering, MI

    I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!

    Source: NHTSA WEB SITE
  • 2016 JEEP COMPASS
    - Fort worth, TX

    Vehicle will stall and die while driving for no reason. It happens everyday at least once a day. No check engine light, no warning. It's extremely dangerous to just stop moving in the middle of an intersection. Or on the highway. When I turn the key to try and start it again it gets stuck cranking even when letting go of the key. I have to turn it off to stop the cranking. I've had a mechanic look at it multiple times and they don't know what the fix would be or what is wrong.

    Source: NHTSA WEB SITE