2010 JEEP GRAND CHEROKEE Complaints

VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S # 13V175000. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE INADVERTENTLY ENGAGED THE REAR LIFTGATE RELEASE BUTTON AND THE LIFTGATE OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO FUNCTION IN THE MANNER IN WHICH IT DID. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 66,679.

WE PURCHASED THE VEHICLE ON A SATURDAY EVENING AND WERE SITTING IN A BURGER KING DRIVE THROUGH THE NEXT MORNING AND THE VEHICLE GAVE AN ALARM THAT SAID TRANSMISSION OVER TEMP AND THE VEHICLE CUT OFF. IT WAS NOT IN PARK, IT WAS IN DRIVE WITH MY FOOT ON THE BRAKE. I HAD TO RESTART THE JEEP AND IT WAS IMMEDIATELY SENT BACK TO THE DEALER. THEY DID NUMEROUS TESTS FOR A WEEK AND DID NOT FIND ANY PROBLEM. *TR

THIS IS THE SECOND JEEP I'VE HAD WITH JEEPS ESP SYSTEM THAT CANNOT BE CONTROLLED SAFELY WITH THIS PROGRAM ACTIVE ON OTHER THAN CLEAN DRY PAVED ROADS. IT APPEARS ESP ACTUALLY STAND FOR EXTREMELY STUPID PROGRAM AS THE PROGRAM HAS AN EXTREMELY BAD ACTION OF SLAMMING ON INDIVIDUAL BRAKES AT THE WORST POSSIBLE TIMES. ON 12/19/2009 WHILE TRAVELING ON BAILEY RD IN KENT COUNTY, MI THE ESP CAUSED THE LOST OF CONTROL OF OUR 2008 JEEP LIBERTY ON WET ICY ROADS. WE WENT AROUND A CURVE AND BEGAN TO CLIMB A HILL THE ESP STARTED SLAMMING ON ONE BRAKE AND THEN ANOTHER THUS THROWING THE VEHICLE FROM SHOULDER TO SHOULDER OF THE ROAD. I WAS ONLY ABLE TO REGAIN CONTROL OF THE VEHICLE AFTER TURNING THE ESP OFF. IN EARLY MAY, 2010 I WAS INVOLVED IN AN AVOIDABLE ACCIDENT WITH MY 2008 LIBERTY WHEN THE ESP PREVENTED ME FROM SWERVING TO AVOID ANOTHER CAR STOPPED AT A GREEN LIGHT. AFTER THE IMPACT MY CAR STARTED TO SPIN THE ESP FIRED AGAIN CAUSING A SHIFT IN CAR"S KINETIC WEIGHT, CAUSING THE CAR FLIP AND THE STEERING WHEEL TO SPIN SHARPLY TO THE LEFT BREAKING MY WRIST AND TOTALING THE CAR. AFTER THIS ACCIDENT A BOUGHT A 2010 JEEP GRAND CHEROKEE WHICH I'VE FOUND CANNOT BE SAFELY CONTROLLED IN OTHER THAN IDEAL DRIVING CONDITIONS WITH THIS DANGEROUS PROGRAM ACTIVE. THIS PROBLEM IS COMPOUNDED BY THE FACT THAT IT CANNOT BE FULLY TURNED OFF AND IT COMES BACK ON IF THE CAR IS DRIVEN ABOVE 44 MPH OR THE IGNITION TURNED OFF FOR ANY REASON. ANY IDIOT WITH ANY DRIVING EXPERIENCE KNOWS BETTER THAN TO SLAM ON THE BRAKES ON WET ICY ROADS. ANY DRIVER WITH ANY ADVANCED DRIVING SKILLS IS NOT GOING TO SLAM ON THE BRAKES IN A TURN BUT INSTEAD WILL HIT THE GAS AND COUNTER STEER IF THEY START TO SLIP IN A TURN. UNFORTUNATELY THIS IS WHEN THE ESP SLAMS ON THE BRAKES AND TRIES TO ROLL THE VEHICLE. THIS PROGRAM NEEDS TO BE TURN OFF UNTIL IT CAN ACTUALLY UNDERSTAND WHAT THE DRIVER INTENDS TO DO. *TR

TL* THE CONTACT OWNS 2010 JEEP GRAND CHEROKEE 4X4 EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES, SIZE 255/45/20 DOT (M612DVER4409). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE CENTER WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES EXHIBITED SIGNS OF TREAD SEPARATION. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 33,000..... UPDATED 03-28-13 *BF THE CONSUMER STATED THE TIRES WERE WORN FROM THE INSIDE. THEY WERE UNABLE TO BE ROTATED. UPDATED 04/19/2013 *JS

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE TIRE WENT FLAT. THE CONTACT ADDED AIR TO THE TIRE AND WAS UNABLE TO DO SO BECAUSE THE VALVE CHORD WAS MISSING AND HAD SEEPED INTO THE TIRE. THE DEALER WAS NOTIFIED AND OFFERED TO REPAIR THE FAILURE AT NO COST TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 28,300.

SHORTLY AFTER I PURCHASED THE VEHICLE, AS I WAS DRIVING, THE CAR WOULD LOOSE ALL ABILITY TO ACCELERATE. IT WAS LIKE THE CAR WOULD DROP INTO NEUTRAL FOR NO APPARENT REASON. THE ONLY WAY TO CORRECT THIS WAS TO PULL OVER AND RESTART THE CAR. I CONTACTED THE DEALERSHIP, BUT WAS TOLD THEY COULDN'T DO ANYTHING ABOUT IT UNLESS THE ISSUE WAS OCCURRING WHILE IN THE SERVICE DEPARTMENT. SINCE THIS ISSUE COULD POTENTIALLY CREATE INJURY TO ME AND CARS BEHIND ME, I CONTINUED TO ALERT THE DEALERSHIP SERVICE DEPARTMENT ON EACH EVENT. THEY ASKED ME TO KEEP A LOG OF WHEN IT WOULD HAPPEN, BUT AFTER DOING THAT FOR SEVERAL MONTHS, THERE APPEARED TO BE NO PATTERN. IT COULD HAPPEN ANY TIME, UNDER ANY WEATHER CONDITIONS, AT ANY SPEED, NO MATTER IF I WAS DRIVING 10 MINUTES OR 1 HOUR. THE DEALERSHIP WHERE I PURCHASED MY CAR CLOSED A COUPLE OF MONTHS AFTER MY PURCHASE, SO I BROUGHT THE CAR TO ANOTHER JEEP DEALER THAT KEPT IT FOR OVER A WEEK, AND MADE SOME CORRECTIONS OF WHAT THEY THOUGHT MIGHT BE CAUSING THE PROBLEM. I WAS LULLED INTO A FALSE SECURITY BECAUSE AFTER A FEW THOUSAND MILES, IT HAPPENED AGAIN. NOW, I CAN GO SEVERAL THOUSAND MILES, THEN OUT OF THE BLUE, JUST WHEN I THINK I'M SAFE, IT HAPPENS AGAIN. THEY CAN'T SEEM TO ISOLATE THE PROBLEM TO DO A REPAIR THAT WILL LAST. THE VEHICLES BEHIND ME DON'T KNOW MY CAR IS COASTING...THIS COULD CAUSE A REAR END COLLISION. THIS IS ESPECIALLY DANGEROUS IF I'M ON A HIGHWAY. I MAY HAVE TO CROSS SEVERAL LANES OF SPEEDING TRAFFIC TO GET TO THE SHOULDER TO RESTART THE CAR. WHEN I TAKE THE CAR IN, THEY DO A DIAGNOSTIC, BUT RESTARTING THE CAR RESETS THE DEFAULTS TO NORMAL. NOTHING EVER SHOWS UP. VERY DANGEROUS!!!! *TR

TURNED JEEP ON PLACED IN REVERSE AND REAR WINDOW EXPLODED OUT WARD CAR WAS STILL IN GARAGE NOT MOVING AT TIME OF INCIDENT. *TR

THE FRONT BRAKES ON MY 2010 JEEP GRAND CHEROKEE HAVE ALREADY BEGAN TO SQUEAK. I HAD THE VEHICLE SERVICED AT THE DEALERSHIP (BRAKE SERVICE) AND WAS INFORMED THAT THE ROTORS NEEDED RESURFACED. I FIND THIS COMPLETELY UNACCEPTABLE BEING A NEWER VEHICLE WITH AVERAGE ANNUAL MILEAGE. THE DEALERSHIP OFFERED ONLY THE ROTOR SERVICE AND TOLD ME THE ROTORS WOULD NOT BE REPLACED BY WARRANTY. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BRAKE WAS DEPRESSED AND A LOUD SQUEAKING NOISE EMITTED WITH THE BRAKE WARNING LIGHT ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR FAILURE. THE TECHNICIAN STATED THE CONSTANT SQUEAKING NOISE WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,272.