2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - CLEARLAKE, MN

    WHILE PULLING INTO PARKING SPOT, AND STOPPING. I PUSHED THE SHIFT LEVER ALL THE WAY FORWARD, UNTIL IT STOPPED, RELEASED THE FOOT BRAKE, AND THE VEHICLE STARTED MOVING BACKWARDS. I STILL HAD MY HAND ON THE SHIFTER, AND ATTEMPTED TO PUSH IT FARTHER, BUT IT WAS ALL THE WAY FORWARD, AND WOULD NOT MOVE FURTHER. AT THE SAME TIME I LOOKED AT THE INDICATOR AND IT SHOWED THAT THE VEHICLE WAS IN REVERSE, AND IT WOULD NOT GO INTO PARK. MEANWHILE THE VEHICLE WAS STILL MOVING BACKWARDS AND ALMOST STUCK ANOTHER VEHICLE. I HAD TO RELEASE THE SHIFTER, AND PUSH IT FORWARD AGAIN, ALONG WITH STEPPING ON BRAKE PEDAL. THIS HAS HAPPENED MORE THAN 3 TIMES. THIS VEHICLE HAS HAD THE SOFTWARE UPDATE DONE TO IT. THE UPDATE IS ONLY GOOD IF YOU ARE TRYING TO EXIT THE VEHICLE. IF YOU ARE NOT PAYING VERY CLOSE ATTENTION, WHEN YOU PARK, THE VEHICLE WILL TAKE OFF IN REVERSE UNEXPECTEDLY, VERY DANGEROUS SITUATION.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - PEYTON, CO

    2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS

    Source: CONSUMER LETTER
  • 2014 JEEP GRAND CHEROKEE
    - LOMPOC, CA

    AT APPROXIMATELY 60,000 MILES MY ACTIVE HEADREST DEPLOYED ON MY PASSENGER SEAT WHILE VEHICLE WAS PARKED IN A PARKING LOT. THERE WAS NO ACCIDENT OR ANYTHING THAT CAUSED THIS. AFTER READING OTHER COMPLAINTS, THIS APPEARS TO BE A COMMON DEFECT/FAILURE OF THE PLASTIC CLIP THAT HOLDS IT TOGETHER. THIS NEEDS TO BE RECALLED. THE PRICE TO REPAIR IT IS RIDICULOUS AND IT'S OBVIOUSLY DEFECTIVE AND NEEDS TO BE ADDRESSED BY THE NHTSA ASAP. PLEASE ISSUE A RECALL ASAP. SO MANY OTHERS HAVE EXPERIENCED THE SAME THING AND THIS IS GOING TO CAUSE AN INJURY AND/OR ACCIDENT.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - PARADISE VALLEY, AZ

    THE PASSENGER SIDE SEAT BELT WILL NO LONGER RETRACT WHICH MEANS IT CANNOT PROTECT THE OCCUPANT IN A CRASH I CALLED THE DEALERSHIP TO SCHEDULE A REPAIR. THE DEALER STATED IT WAS OUT OF WARRANTY AND TO CALL THE CHRYSLER HELP LINE. I DID, THE SUPERVISIOR ANTHONY STATED IT WAS A MECHANICAL PART AND OUT OF THE WARRANTY BY MILEAGE AND TIME. I ASKED IF THE AIRBAGS WERE ALSO OUT OF WARRANTY. THE MAN SAID THAT'S RIDICULOUS. I STATED WHAT REASON OTHER THAN A MANUFACTURERS DEFECT WOULD CAUSE THIS HE SAID HE COULDN'T SPECULATE. I SAID ME NEITHER SINCE THE WHOLE ASSEMBLY HAS TO BE REPLACED BECAUSE IT DOESN'T COME APART. WHICH, IN MY OPINION, WOULD PUT THE RESPONSIBILITY BACK ON THE MFG. TO RECAP - A SAFETY COMPONENT THAT IS LEGALLY REQUIRED TO BE USED AND HAS NO REASON FOR BEING INOPERABLE OTHER THAN MFG DEFECT WAS NOT GOING TO BE COVERED. AND THEY DID RECALL WORK ON THE OCCUPANT RESTRAINT CONTROL MODULE WHILE I WAS THERE. HONDA AND OTHERS WARRANTY SAFETY COMPONENTS FOREVER.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - YARMOUTH, ME

    OUR JEEP GRAND CHEROKEE WAS SITTING IN OUR CLOSED GARAGE FOR SEVERAL HOURS. WHEN WE WENT INTO OUR GARAGE WE NOTICED THE REAR WINDOW HAD EXPLODED OUT AND THERE WAS GLASS EVERYWHERE. THE WINDOW IS SHATTERED EVERYWHERE EVEN ON THE EDGES. IT SPONTANEOUSLY EXPLODED ON ITS OWN. NO ONE WAS DRIVING OR IN IT AT THE TIME.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - LITTLE ELM, TX

    MY 2014 JEEP GRAND CHEROKEE HAS STALLED WHILE DRIVING 3 TIMES; TWICE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH, AND ONCE WHILE MAKING A RIGHT TURN ON A BUSY STREET. I PUSH ON THE GAS TO ACCELERATE THE VEHICLE, AND IT STALLS. ALL ELECTRICAL IS STILL ON, BUT I HAVE TO STOP THE CAR, PUT IT IN PARK, THEN I CAN RESTART AND CONTINUE. I WAS ALMOST IN A COLLISION A FEW TIMES BECAUSE OF THE CAR STALLING. THERE ARE NO ERROR CODES OR LIGHTS TO INDICATE WHAT THE PROBLEM IS. JEEP IS NOT TRYING TO FIX THE ISSUE AND ACT AS IF THEY HAVEN'T HEARD OF THIS BEFORE. DEALERSHIPS "CAN'T REPLICATE THE ISSUE" SO THEY JUST GIVE THE CAR BACK. IT FEELS AS IF THE CAR DOESN'T DOWNSHIFT PROPERLY (BIG JARRING MOTION LIKE YOU'VE BEEN REAR-ENDED) WHEN TRYING TO GO UP A HILL, OR PASS A SLOWER VEHICLE. DEALERSHIP ALREADY REPLACED BOTH FUEL PUMPS, BUT DIDN'T FIX THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - AURORA, IL

    THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL, "CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014-2015 JEEP CHEROKEE AND 2015 CHRYSLER 200, JEEP RENEGADE, RAM PROMASTER, AND 2016 FIAT 500X VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS." THE RECALL CODE IS S55, BUT THIS CAR NOT INCLUDING THERE

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - WAYZATA, MN

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO LOSE POWER AND THE LOW BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AS THE CONTACT NOTICED SMOKE FROM UNDERNEATH THE HOOD. A BURNING ODOR WAS PERCEIVED. THE VEHICLE WAS TOWED TO WALSER CHRYSLER JEEP DODGE RAM (866-323-0559, LOCATED AT 314 MAINSTREET, HOPKINS, MN 55343) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - DUBLIN, OH

    THE BRAKES ON OUR GRAND CHEROKEE STOPPED WORKING WHILE IN A PARKING GARAGE. AFTER GETTING THE CAR TOWED BACK HOME THE DEALERSHIP SAID IT WAS A FAILED BRAKE BOOSTER. THE ISSUE I HAVE WITH THAT IS I HAD TAKEN IT IN FOR THE RECALL EARLIER IN THE YEAR AND IT WAS SUPPOSEDLY TAKEN CARE OF. EITHER THEIR INTERIM FIX DID NOT WORK OR THEY DID NOT DO ANYTHING WHEN I TOOK IT IN THE FIRST TIME. WE WERE FORTUNATE NO ONE WAS HURT.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - CHICAGO, IL

    EXCESSIVE CORROSION ON THE OUTER THREADS AND NUT THAT HOLD THE HUB (ROTOR/WHEEL & TIRE) ON THE AXLE. I HAVE PICTURES FROM THE FIRST TIME I NOTICED IT ON MARCH 10TH 2018. IT LOOKS EXPONENTIALLY WORSE TODAY. LEFT WITHOUT REPLACEMENT THE WHEEL & HUB WILL FAIL & CAUSE SERIOUD INJURY IN LESS THAN 12 MONTH. RECOMMEND MANDATORY MANUFACTURE RECALL ON 2014 GRAND CHEROKEE. THE PIC ATTACHED IS FROM MARCH 2018. THE CORROSION IS EXPONENTIALLY WORSE ON 11/12/2018.

    Source: NHTSA WEB SITE