2015 JEEP GRAND CHEROKEE Complaints

FORWARD COLLISION WARNING (FCW) WITH MITIGATION. 2015 JEEP GRAND CHEROKEE IS EQUIPPED FCW SYSTEM. IN SERVICE DATE OF 10/21/15 WITH CURRENT MILAGE JUST OF 5,000. SINCE DELIVERY THE FCW SYSTEM HAS NEVER FLASHED A BRAKE WARNING OR ATTEMPTED TO TO STOP VEHICLE IN WHAT WOULD BE CONSIDERED A PANIC STOP SITUATION. HAVE ADJUSTED TO FAR OR NEAR AND SYSTEM DOES NOTHING. TOOK VEHICLE TO JEEP DEALER ON 1/11/16 FOR DIAGNOSIS AND REPAIR. DEALER RAN COMPUTER DIAGNOSTICS . DEALER DIAGNOSED NO PROBLEM AND TOLD ME TO CALL JEEP BECAUSE THEY COULD NOT HELP ME. I OPENED A CASE WITH JEEP AS TOLD. JEEP HAS TAKEN THE STANCE SINCE THE DEALER FOUND NO COMPUTER ISSUES THEY ARE CORRECT AND THEREFORE THE SYSTEM MUST BE OPERATING PROPERLY. AT WITS END AT THIS POINT. IN TALKING TO OTHER JEEP OWNERS AND LOOKING AT JEEPS OWN PROMOTIONAL VIDEOS THIS SYSTEM SHOULD BE GIVING CONSTANT WARNINGS. NOT ONE WARNING IN 5000 MILES. I AM CONCERNED THAT THE SYSTEM DESIGNED TO HELP MITIGATE DAMAGE AND INJURY WILL NOT WORK IN THE EVENT OF AN ACCIDENT. THE SYSTEM IS DESIGNED TO NOT TO STOP ACCIDENTS OR TO ALLOW DRIVER TO BE CARELESS, IT IS SUPPOSED TO BACK UP THE DRIVER. I FEEL THAT I AM AT RISK FOR PERSONAL INJURY IF SYSTEM FAILS.

STOCK HEADLIGHTS ARE VERY DIM, MAKING VISIBILITY POOR. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION SHOULD PROMPT A RECALL. I HAVE NEVER DRIVEN A VEHICLE WHERE VISIBILITY WAS MADE SO POOR AT NIGHT. WHEN TURNING RIGHT, YOU COULD NEVER SEE A PEDESTRIAN IF THEY WERE TO YOUR RIGHT. NOT GOOD!

VEHICLE ROLLS FORWARD WHILE IN PARK. SHIFT SELECTOR IS IN PARK AND THE VEHICLE ROLLS. MARKED CRASH DUE TO ONE INSTANCE WHERE IT ROLLED IN TO THE HOUSE DECK. NO DAMAGE TO EITHER VEHICLE OR DECK OTHER THAN MINOR SCRATCHES. THIS HAS HAPPED SEVERAL TIMES AND I HAVE A VIDEO OF THE VEHICLE ROLLING WHILE SHIFT SELECTOR IS IN PARK.

SWITCHES OUT OF GEAR, CAR WILL BE IN PARK AND SWITCH OUT AND MOVE ON ITS OWN. THIS IS THE SECOND TIME THIS HAS HAPPENED, IT ALSO HAPPENED AT THE DEALER WHEN I PURCHASED THE CAR AND HIT ANOTHER CAR. THE DEALER SAID SOMEONE TRY TO STEAL IT, BUT NOW IT HAS HAPPENED AGAIN.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH IN INCLEMENT WEATHER, THE DEFROSTER WAS ACTIVATED BUT FAILED TO COMPLETELY DEFROST THE ENTIRE WINDSHIELD. THE TOP OF THE WINDSHIELD REMAINED FROZEN. IN ADDITION, THE WINDSHIELD WIPER FROZE ON THE WINDSHIELD AND FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,100. UPDATED 03/10/16*LJ

JEEP WAS PURCHASED END OF APRIL 2015, HERE IN THE MIDDLE OF JANUARY 2016 ATTEMPTED TO START THE VEHICLE PARKED IN MY HOME GARAGE AND THE VEHICLE WOULD NOT START. AFTER SEVERAL FAILED ATTEMPTS, I EXITED THE VEHICLE AND USED THE REMOTE START FEATURE, THE VEHICLE FINALLY STARTED. NO CLEAR EXPLANATION FOR WHY THE PUSH BUTTON START DID NOT WORK. AFTER MY INITIAL STOP ABOUT 20 MINUTES LATER, WHEN I ATTEMPTED THE PUSH BUTTON START, IT THEN WORKED AGAIN. 16,000 MILES ON THE VEHICLE. SERVICED THE SELLING DEALERSHIP.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING. THE DOORS WERE LOCKED. THE CONTACT DEPRESSED THE DOOR OPEN BUTTON ON THE FOB, UNLOCKED THE VEHICLE, AND POWERED THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,550.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PARKING ON A SLIGHT INCLINE AND EXITING THE VEHICLE, IT SUDDENLY BEGAN TO ROLL BACKWARDS. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE AND APPLY THE BRAKES TO STOP. THE VEHICLE EXPERIENCED A SECOND INCIDENT WHILE PARKED ON AN INCLINE WHERE IT ROLLED FORWARD DOWN A SLIGHT INCLINE AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

I HAVE A 2015 JEEP GRAND CHEROKEE AND IT HAS ROLLED AWAY TWICE IN THE 7 MONTHS THAT I HAVE OWNED IT. THE FIRST TIME HAPPENED WHEN IT WAS DROVE UP ONTO A TOW TRUCK. AFTER GETTING THE VEHICLE ON THE TRUCK THE VEHICLE'S ENGINE WAS TURNED OFF AND PLACED IN PARK BUT THE EMERGENCY BRAKE WAS NOT SET. THE DRIVER GOT OUT OF THE VEHICLE AND WAS IN THE PROCESSES OF ATTACHING SAFETY STRAPS WHEN THE VEHICLE MANAGED TO ROLL OFF OF THE TOW TRUCK AND DOWN THE DRIVE WAY. IT SEEMED ODD THAT THIS OCCURRED (WITNESSED BY BOTH MY HUSBAND AND I) AND WE BLEW OFF THE ENTIRE INCIDENT THINKING THE TOW TRUCK DRIVER DID SOMETHING WRONG. THAT WAS UNTIL RECENTLY, WHEN THE SECOND OCCURRENCE HAPPENED. MY JEEP GRAND CHEROKEE WAS PARKED ON A SMALL AMOUNT OF ICE/SNOW IN THE DRIVEWAY. PRIOR TO LEAVING THE HOUSE, I WENT TO THE VEHICLE TO PLACE MY 3 MONTH OLD BABY INTO HIS CAR SEAT AND AS I WAS DOING SUCH THE VEHICLE JUST BEGAN TO ROLL. THE VEHICLE MANAGED TO ROLL ABOUT A FOOT AS THE DRIVEWAY HAS NO SLOPE TO IT. THERE WAS NO ONE ELSE IN THE VEHICLE, THE ENGINE WAS NOT ON, AND IT WAS PLACED IN PARK. THERE WERE TWO OTHER PEOPLE OUTSIDE OF THE VEHICLE WHOM ALSO WITNESS THIS EVENT (ONE BEING A MECHANIC) WHICH CAME OVER AND COULD NOT BELIEVE WHAT THEY JUST SAW. AFTER THIS OCCURRED I CONTACTED THE LOCAL JEEP DEALERSHIP'S SERVICE DEPARTMENT AND WAS TOLD THAT I NEEDED TO PLACE THE VEHICLE IN PARK AND IT WOULD NOT ROLL. I EXPLAINED THAT BOTH OCCURRENCES HAPPENED IN PARK THEN SHE INSTRUCTED ME TO GET AN APPOINTMENT AND THEY WOULD LOOK IT OVER. HAVING SAID THAT I SHOULD NOTE, OUR JEEP GRAND CHEROKEE WAS PICKED UP FROM THE SERVICE DEPARTMENT ABOUT TWO HOURS PRIOR TO THE SECOND INCIDENT AND A "27 POINT PEACE OF MIND" INSPECTION WAS PERFORMED. WE WILL SEE WHAT COMES OF THE FUTURE APPOINTMENT. I JUST HOPE AND PRAY THAT THIS VEHICLE DOES NOT DO THIS AGAIN, ESPECIALLY WITH MY BABY INSIDE.

MY JEEP IS ROLLING BACKWARDS WHEN IN PARK, WHEELS TURNED ALL THE WAY TO THE RIGHT AND EMERGENCY BRAKE ENGAGED. THIS HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED MY JEEP IN JULY 2015. ON JAN 4TH 2016 IT ROLLED ABOUT 10 - 15 FEET DOWN A DRIVEWAY AND CAME TO A REST IN THE GUTTER. IT HAPPENED AGAIN ON JAN 7, 2015. THE JEEP WAS PARKED ON A SLIGHT INCLINE IN DRIVEWAYS WITH ABOUT 1/4 INCH ON SNOW/SLUSH. THE TIRES ARE STILL LOCKED IN THE RIGHT POSITION BOTH TIMES WHEN IT CAME TO A STOP IN THE GUTTERS. AFTER THE LAST INCIDENT I FOUND A LITTLE DRIVEWAY AND PARKED ON IT. I AGAIN TURNED THE TIRES ALL THE WAY TO THE RIGHT AND ENGAGED THE EMERGENCY BRAKE AND I SAT AND WAITED. 7 MINUTES LATER IT STARTED TO SLIDE DOWN THE DRIVEWAY IT SLED ABOUT FOR ABOUT 5 - 8 FEET BEFORE I APPLIED THE BRAKE. THIS INCLINED DRIVEWAYS HAVE BEEN ABOUT 05 -10 FEET INCLINES. I HAVE HAD A 1996 AND 2006 JEEP OVER THE PAST 25 YEARS AND HAVE NEVER HAD A VEHICLE SLIDE FROM A PARKED POSITION OR DOWN A SNOW PACKED HILL. I TOOK IT TO THE DEALER AND THEY TOLD ME TO GET NEW SNOW TIRES. THIS IS VERY SCARY TO ME. IF CHILDREN ARE WALKING TO SCHOOL OR JOGGERS OR A PASSING CAR SOMEONE COULD BE SERIOUSLY HURT OR WORSE. THIS SERIOUS MATTER NEEDS TO BE HANDLED PROMPTLY.