2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- YONKERS, NY
MY JEEP GRAND CHEROKEE 2014, WAS DRIVING PERFECTLY UNTIL 3 DAYS AGO WHEN WENT TO THE MALL AND PARKED MY CAR IN THE MALL PARKING LOT ( VEHICLE WAS STATIONARY), WHEN RETURNED TO MY CAR GAS WAS DRIPPING FROM UNDERNEATH MY CAR DRIVERS SIDE AND MY CAR DID NOT START AND ENGINE LIGHT TURNED ON, CAR HAD TO GET TOWED TO A BODY SHOP FOR REPAIR. 3 DAYS LATER CAR IS STILL NOT SAFE TO DRIVE BECAUSE IT IS STILL DRIPPING GAS, THIS NEVER HAPPENED BEFORE. I FOUND ONLINE OTHER JEEP GRAND CHEROKEE OWNERS HAD SIMILAR PROBLEMS. PLEASE INVESTIGATE IT'S A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WASHINGTON, UT
PASSENGER FRONT ACTIVE HEADREST DEPLOYED WITHOUT ACCIDENT OR WARNING. JUST POPPED OUT WHILE VEHICLE WAS PARKED IN MY GARAGE. TOOK IT TO THE DEALER, STEPHEN WADE CHRYSLER JEEP IN ST GEORGE UT, AND THEY STATED THAT THE VEHICLE WAS OUTSIDE ITS WARRANTY PERIOD AND THE REPAIR WOULD BE AROUND $600. IT APPEARS THAT PLASTIC TABS ARE ALL THAT HOLDS THIS SAFETY DEVICE TOGETHER. LUCKILY I WAS NOT DRIVING WITH A PASSENGER WHO MAY HAVE BEEN INJURED BY THE SUDDEN VIOLENT DEPLOYMENT.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- MESA, AZ
THE DRIVER'S SEAT HEADREST HAS SPRUNG APART AND CAN'T BE RESET. THE SOFT SIDE PRESSING AGAINST THE BACK OF THE DRIVER'S HEAD PREVENTS PROPER HEAD POSITION FOR DRIVING. IF THIS HAD OCCURRED DURING DRIVING IT COULD HAVE INJURED THE DRIVER AND/OR CAUSED AN ACCIDENT. THE CONDITION OCCURRED WHILE THE VEHICLE WAS PARKED OVERNIGHT WHEN THE VEHICLE WAS NOT OCCUPIED. WHEN ATTEMPTING TO DRIVE IN THE MORNING IT WAS DISCOVERED.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- DAYTONA BEACH, FL
STEERING WHEEL LOCKED UP WHILE DRIVING, WAS TOLD BY MECHANIC IT IS THE ELECTRIC POWER STEERING PUMP. ALSO A WEEK BEFORE THE DRIVERS HEADREST SUDDENLY DEPLOYED WHILE DRIVING (JEEP HAS NEVER BEEN INTO A CAR ACCIDENT & I AM THE ORIGINAL OWNER TO THIS 2014) WAS TOLD IT WILL BE AT LEAST $2000 WITH ALL PARTS & LABOR. THIS IS VERY SERIOUS AND DANGEROUS AND I HAVE READ THE STEERING WHEEL HAS LOCKED UP ON HUNDREDS OF OTHERS WHILE DRIVING. THE JEEP DID NOT TURN OFF WHEN THE STEERING WHEEL LOCKED UP. WHILE DRIVING TO GET OUT OF THE ROAD THE ENGINE REVVED UP AT 20 MPH AND THE JEEP DID NOT WANT TO GO- HAD TO SWITCH INTO SPORT MODE TO CONTINUE TO DRIVE OUT OF THE ROAD WAY AND THE ENGINE REVVING CALMED DOWN. THE HEAD REST IS BROKE AND CAN NOT GO INTO ITS REGULAR POSITION. DID NOT GET A PRICE ESTIMATE ON THAT YET. THIS SHOULD BE FIXED BY JEEP!!!
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- PARSIPPANY, NJ
WENT TO START MY CAR TODAY, AND THERE WAS A LONG CRANK BUT THE CAR DID NOT TURN ON. THIS HAPPENED 2 MORE TIMES. FINALLY, THE THIRD TIME DURING THE LONG CRANK, I STEPPED ON THE ACCELERATOR AND THE ENGINE FINALLY TURNED ON. DURING THE WHOLE THING, THE DASHBOARD WAS ON, LIGHTS WERE ON, AND RADIO WAS ON - SO IT WAS NOT A BATTERY ISSUE. THERE WAS NO WARNINGS ON MY DASHBOARD AND NO LIGHTS TURNED ON AFTERWARDS - AS IF EVERYTHING WAS FINE. I AM WORRIED BECAUSE I HAVE READ MULTIPLE LISTINGS REGARDING CARS STALLING WHILE IN DRIVE, OR WORSENING OF THESE SYMPTOMS. I KNOW THERE HAS BEEN A TPIM RECALL CONTRIBUTING TO FAULTY STALLING - BUT 2014 MODEL WAS NOT COVERED UNDER THE RECALL. IF MY CAR SYMPTOMS BECOME PROGRESSIVELY WORSE - I AM AFRAID THAT MY CAR WILL SHUT OFF WHILE I AM DRIVING - PLACING ME AND OTHERS ON THE ROAD IN HIGH RISK FOR DANGER.
Source: NHTSA WEB SITE -
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2014 JEEP GRAND CHEROKEE- SALEM, MA
GEAR SWITCHES FROM DRIVE TO SPORT BY ITSELF WHILE IN MOTION FREQUENTLY FOR LAST 8 WEEKS
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WALLED LAKE, MI
WHILE I WAS IDLING IN A PARKING LOT A COOLANT HOSE TO MY TURBO SPLIT. THIS HOSE ( THE SIZE OF YOUR THUMB) IS UNDER THE INTAKE MANIFOLD AND IS NOT ACCESSIBLE TO CHECK AND MAINTAIN. SEEING THAT THIS HOSE IS A FEW INCHES FROM THE TURBO AND EVEN CLOSER TO THE RIGHT ENGINE BANK, THE HEAT IS EXTREME. THE HOSE IS A RUBBER HOSE NOT UNLIKE A LAWN MOWER GAS HOSE. IF IT WASN'T FOR THE SMELL OF HOT COOLANT AND BEING STATIONARY, THE ENGINE WOULD OF LOST IT'S COOLANT WITHOUT ANY SIGNS. THE MAINTENANCE PORTION OF THE OWNERS MANUAL ASSUMES WE CAN SEE AND GET AT ALL COOLANT HOSES. THE TURBO HOSE SHOULD LAST LONGER THAN THE COOLANT THAT IN IT, ON MINE IT WAS APPROXIMATELY 82,000 MILES. A STEEL BRADED HOSE WOULD BE MORE APPROPRIATE IN THIS LOCATION. ATTACHED IS THE PORTION OF THE OWNERS MANUAL AND A PICTURE OF THE NEW HOSE IN PLACE. TO REPLACE THIS HOSE THE DEALER HAD TO DROP THE ENGINE OUT OF THE TRUCK AND IT TOOK OVER 10 WEEKS TO GET IT BACK.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- STANWOOD, WA
FAILURE OF A HEATER HOSE WHILE DRIVING CAUSED EXCESSIVE OVERHEATING WHICH LED TO ENGINE FAILURE. DEALER SAYS THAT MY EXTENDED WARRANTY DOES NOT COVER HOSES THEREFORE THE COST OF REPLACING THE DIESEL ENGINE IS MY RESPONSIBILITY. THE COST IS NEARLY $17,000. I WOULD LIKE AN INVESTIGATION INTO WHY THE HOSE FAILED. WAS IT DUE TO DAMAGE CAUSED DURING PREVIOUS ENGINE WORK?
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- LUVERNE, AL
THE PASSENGER HEADREST ERUPTED AS WE WERE DRIVING DOWN THE ROAD STRIKING ME ON THE HEAD. DIDN'T FEEL GOOD AT ALL. I WAS KINDA DAZED AFTERWARDS. GOOGLED IT AND APPARENTLY I'M NOT THE ONLY ONE. THIS IS GOING TO EVENTUALLY CAUSE AN ACCIDENT SOMEWHERE.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- KINGWOOD, TX
HAVING EXTENDED STARTING ISSUES,SOMETIMES CAR HAS TO BE TURNED OFF AND THEN BACK ON,HAVE BEEN TO DEALER 2 TIMES ,PURGE VALVE WAS REPLACED ,WITH NO CHANGE IN EXTENDED START.VEHICLE IS STATIONARY.DEALER SEEMED TO BE MORE INTERESTED IN SELLING US OTHER SERVICES UNRELATED TO EXTENDED START SUCH AS COOLANT FLUSH AND TIRES ,SPARK PLUGS ALIGNEMENTS WHICH HAVE ALREADY BEEN COMPLETED BEFORE VISIT,THIS CAR APPEARS TO BE UNDER RECALL R09 , BUT DEALER DOES NOT SEEM TO THINK IT IS
Source: NHTSA WEB SITE