2015 JEEP GRAND CHEROKEE Complaints

I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THING AS THE OTHER ONE. IT GETS STUCK IN GEARS. ENGINE STALLS AND REVS UP WHEN CHANGING GEARS! I FEAR FOR MY LIFE IN THIS VEHICLE. ALSO, WATER POURS FROM THE BASE OF THE EXHAUST PIPES. NOT FROM THE TIPS.. IT UNREAL HOW MUCH WATER POURS OUT OF THE BACK OF THE VEHICLE!! THIS IS A BAD SERIOUSLY GRAVE SITUATION! I CALLED FLETCHER DODGE JEEP IN SHERWOOD ARKANSAS WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT I NEEDED TO DRIVE IT 2.5 HOURS TO THEM SO THEY CAN SEE IF A SHIFT RELEARN WOULD WORK OR IF THIS CAR WILL BE A LEMON TOO!! THEY SAID THE RELEARN ONLY WORKS ON SOME OF THE VEHICLES!!! PLEASE HALT CHRYSLER FROM THE PRODUCTION OF 8 SPEED AUTOMATIC TRANSMISSION AS THEY DO NOT KNOW HOW TO FIX THEM AND THEY ARE GOING TO START KILLING PEOPLE!

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE SHIFTED OUT OF GEAR INTO NEUTRAL. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.

RIGHT REAR SHOCK ABSORBER COMPLETELY INEFFECTIVE AT CONTROLLING REAR AXLE HOP. REAR OF JEEP WOULD START TO ROTATE SIDEWAYS ON BUMPY ROADS. BUT VEHICLE NEW IN MARCH 2015 . CALLED AND ASKED SALESMAN IF YOU'D HEARD ANY PROBLEMS NONE REPORTED . CALL AND ASK SERVICE MANAGER IF YOU'VE HEARD OF ANY PROBLEMS NONE REPORTED . FINALLY TOOK VEHICLE IN AND TOOK MECHANIC FOR TEST DRIVE AND THEY SAID THE REAR SHOCK WAS LEAKING OIL AND THEY REPLACED IT . THIS HANDLING OCCURRED FROM THE DAY I PICK THE VEHICLE UP . I WAS WORRIED TO GO INTO WINTER FEARING THE VEHICLE WOULD LOSE CONTROL AND SPUN SIDEWAYS.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA IN THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE GEAR SHIFT WAS SWITCHED INTO THE PARK POSITION AND THE VEHICLE WAS PARKED, THE VEHICLE ROLLED BACKWARDS INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

SEVERAL ISSUES WITH AUTOMATIC GEAR SELECT SHIFTER: 1) I HAVE HAD 2 ROLL-AWAYS WHERE THE GEAR SHIFT WAS FIRMLY PLACED ALL THE WAY FORWARD, CAR LEFT RUNNING TO STEP OUT AND LOAD VEHICLE, CAR WAS NOT IN PARK. 2) TWICE WHILE DRIVING CAR INEXPLICABLY SHIFTS TO NEUTRAL. WILL NOT SHIFT BACK INTO GEAR UNTIL VEHICLE IS STOPPED, BUTTON ON GEAR SHIFTER IS PUSHED, AND THEN IT WILL GO INTO DRIVE AGAIN. 3) I WAS IN A CHALLENGING TRAFFIC SITUATION WHERE I NEEDED TO QUICKLY MOVE FROM DRIVE TO REVERSE, HOWEVER I WAS ABLE TO ENGAGE PARK, NEUTRAL, AND DRIVE, HOWEVER I COULD NOT EASILY FIND REVERSE. I ENDED UP CAUSING QUITE A TRAFFIC CONCERN, AND WAS FLASHED THE BLUE LIGHTS BY A POLICEMAN WHO ASKED IF I WAS HAVING PROBLEMS, THEN MOVED ME ALONG WITH A FROWN. I HAVE OWNED JEEP PRODUCTS FOR THE LAST 5 YEARS, AND HAVE HAD NO ISSUES UNTIL I BOUGHT THIS YEAR'S VEHICLE. THE SHIFT KNOB IS A REAL PROBLEM. I AM NOT A COMPLAINER, HOWEVER THIS IS A MAJOR SAFETY ISSUE. IT TERRIFIES ME TO DRIVE THIS VEHICLE. I HAVE GOTTEN JUST LIP SERVICE FROM THE DEALING, SAYING THEY CAN LOOK AT IT WHEN THEY GET A CHANCE, AND MAYBE SCHEDULE ME IN LATER THIS MONTH. THIS IS UNACCEPTABLE. PLEASE HELP.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION ENGAGED AND THE VEHICLE STARTED TO MOVE IN REVERSE. A WITNESS STATED THAT THE VEHICLE "TOOK OFF LIKE A ROCKET". THE WITNESS ESTIMATED THAT THE VEHICLE TRAVELED APPROXIMATELY 15 FEET IN A SECOND. THE OPERATOR WAS STRUCK BY THE VEHICLE AND SUFFERED SERIOUS INJURIES. THE VEHICLE TRAVERSED SEVERAL LANES OF TRAVEL, STRUCK A CURB, WHICH CHANGED ITS DIRECTION OF TRAVEL. THE VEHICLE THEN TRAVERSED SEVERAL MORE LANES OF TRAVEL AND STRUCK ANOTHER VEHICLE WITH SUFFICIENT FORCE TO CAUSE IT TO "JUMP" THE CURB...UPDATED 05/02/16 *BF; UPDATED 4/30/18*JB

ON 10/22/2015, I PARKED MY JEEP GRAND CHEROKEE WITH ENGINE RUNNING AND EXITED THE VEHICLE.THE SHIFTER WAS PLACED IN PARK PRIOR TO MY EXIT. ABOUT 30 SECONDS LATER, I DISCOVERED MY JEEP CRASHED INTO AN OCCUPIED APARTMENT. THE JEEP HAD ROLLED BACKWARDS, UNATTENDED, ACROSS A PARKING LOT UNTIL IT STRUCK THE BUILDING CAUSING DAMAGE TO THE STRUCTURE. NO INJURIES. SEVIERILLE POLICE REPORT FILED 2015030090.