2016 JEEP GRAND CHEROKEE Complaints

When I turn car on, radio sometimes makes loud thump noice. Time resets to different times, until it goes to current time. Radio volume mutes on and off. And when I try to pair call, I can’t connect phone via bluetooth.

My 2016 Jeep Grand Cherokee 75th edition 3.0L Ecodiesel stalled with no warning while driving on a two lane highway in the middle of NoWhere, New Mexico. No warning lights, until the entire dashboard turned on and the car starting losing speed and power. I don't know how I was lucky enough to make it to the shoulder. I sat there for 2 hours with my 2 kids in the car waiting for a tow, 8 hours from home. I have come to find out that there is one recall for my EGR but when taken to the dealership I was told that my car was built with magnetic material attached to the tone wheel which provides a signal to the crankshaft position sensor and was lost therefore leaving me stalled and stranded. I have looked up my recalls and that one is not on there! How is that possible.

The airbag sensor indicator light for front passenger seat illuminated on my 2016 Jeep Grand Cherokee Limited at only 80,000 miles even when adult passengers are sitting in the seat. This conveys that there is an airbag malfunction. It has stayed illuminated. This poses a danger to passengers in the front passenger seat. It has not been inspected by a mechanic or dealer yet.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle began to vibrate, and he heard an abnormal noise. The contact stated that the check engine warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the camshaft to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,500.

My first report (#11396370) was made to you in February 2021. The recall was started in 2020 and as of this date my jeep dealer does not have the parts to repair my vehicle. According to reports, I am driving a "time bomb" ready to burst into flames and threatening the safety and lives of me, my family, and my passengers. To make things worse jeep has notified me that the "U-Connect" emergency contact system will become degraded and inoperable in the coming months making it impossible for me to contact "911" or the jeep emergency assistance contact system. The latter being a paid service (similar to GMC's "On-Star" system) for which they have not promulgated any remedy, any thought of a remedy, or attempt to provide any remedy. THE BOTTOM LINE: I am driving a "time bomb" without a here to fore active emergency contact system with no resolution or parts available from Jeep. Someone needs to report and inquire about the above cited Jeep issues.

Stopped at a red light and when it turned green, I pressed on the gas pedal and no acceleration. Looked at the dashboard and saw “Shift to P” the engine stalled and I had to roll out of the way of traffic, pressed the brake to a complete stop and restart the ignition/engine and was able to drive again.

I stopped at a traffic light and the the "D" Drive transmission light began to flash. The car would not move. It was like it was in Neutral. I had to shift the car to Park. Turn it off and turn it back on before the transmission would engage and the car would move. What happened is similar to Recall s28

I purchased a 2016 Jeep Grand Cherokee Ecodeisel in 2018 through a loan. Since day one it has been nothing but issues. I feel I purchased a lemon. There has been several recalls on the vehicle over the time I have owned the vehicle. I have received the required services for each recall expecting the issues to be resolved. The issues continue to this day. In fact my check engine light came on again after it was serviced roughly 2 weeks ago. The check engine light comes on at least once a month. To top it off due to the EcoDeisel problems they had an ecodeisel settlement I submitted a claim for. I submitted all the required documents several months before the deadline to get reimbursement the qualified amount but I have not received a dime. I tried to reach out via email and phone calls but never got a response. No reply from emails and whenever I called I would only automated prompts and then it would hang up on me. I tried several different options hoping to get through but never could speak to a live person. I feel I have been cheated.

My 2016 Jeep Grand Cherokee driver side headrest clips broke on their own. I was sitting in the parking lot of my child’s daycare.

Twice in recent months the car accelerated on its own while idling. I received no warning or message. Both times the car surged forward a short distance. I applied the brake both times, but it didn’t seem to have much effect. The car seemed to slow on its own. My search of the internet uncovered many instances of sudden unintended acceleration involving the Jeep Cherokee, some resulting in severe injury/property damage, so it is definitely a safety issue. There have been many complaints, over many years, about this same problem, but I could not find mention of a recall notice or service advisory. Apparently there has been no definitive identification of the cause. I would gladly have the car inspected, but suspect that the problem can not be easily reproduced. I have had the vehicle for 5 years and only experienced this problem twice. Of course it only has to happen once to cause serious harm.