2014 JEEP GRAND CHEROKEE Complaints

WHEN I START UP MY TRUCK THE CENTER CONSOLE WILL NOT COME ON RIGHT AWAY, IT TAKES ABOUT 3 TO 5 MINUTES FOR IT TO COME ON, SO WHEN I'M BACKING UP I CANNOT TELL IF ANYTHING IS IN MY WAY. MY SENSORS DON'T WORK, ETC. WHEN IT DO DECIDE TO COME ON, A MESSAGE POPS UP ( VEHICLE PHONE REQUIRES SERVICE PLEASE CONTACT YOUR DEALER ) THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME THIS HAPPENED I TOOK THE VEHICLE TO THE DEALERSHIP AND I WAS TOLD THAT THE RADIO HAS TO BE REPLACED.SO I HAD THE RADIO REPLACED AND THIS HAPPENED LESS THAN A YEAR AGO. NOW IT'S HAPPENING AGAIN. THIS STARTED 9/24/2018 AND HAVE BEEN HAPPENING EVERY DAY SENSE THEN.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEATHER ON THE DASHBOARD WAS STARTING TO BUBBLE. THE ADHESIVE WAS NOT HOLDING THE MATERIAL PROPERLY. THERE WERE NO CRACKS IN THE DASHBOARD AND THERE WERE NO AIR BAG INDICATORS ILLUMINATED. THE SEPARATION OF THE LEATHER ON THE DASHBOARD CREATED A GLARE ON THE WINDSHIELD, WHICH OBSTRUCTED THE CONTACT'S VISION WHILE DRIVING. THE VEHICLE WAS TAKEN TO SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045, (262) 790-9000) WHO STATED THAT THEY DID NOT SEE A RECALL AND ADVISED HIM TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND RESTATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

WE THOUGHT THE VEHICLE WAS IN PARK, WHEN IN FACT IT WAS IN NEUTRAL. THIS CAUSED THE CAR TO ROLL FORWARD AND COLLIDE WITH A VEH. PARKED IN FRONT

LEAK FROM THE OIL COOLER HOUSING ON ENGINE CAUSING A POOLING OF OIL MAKING A FIRE HAZARD

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SEAT HEADREST RESTRAINT DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. AS A RESULT, THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO HUFFINES CHRYSLER JEEP DODGE RAM PLANO (LOCATED AT 4500 W PLANO PKWY, PLANO, TX 75093, (972) 867-6000) WHERE IT WAS DIAGNOSED THAT THE HEADREST SECURITY CLIP FAILED AND THE ENTIRE HEADREST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

MY HUSBAND AND I FINANCED OUR JEEP ABOUT 8 MONTHS AGO AND IT HAD BEEN RUNNING FINE. NO PROBLEMS AT ALL. WE DON'T DRIVE IT OFTEN. A COUPLE WEEKS AGO WE WENT TO START IT AND ALL THE DASH LIGHTS CAME ON AND IT WOULDN'T GO INTO GEAR. IT SAID PUT IT IN PARK AND THEN SELECT GEAR OR SOMETHING LIKE THAT. WE CALLED GRESHAM TOYOTA ( WHERE WE BOUGHT THE JEEP) AND THEY SAID TO TOW IT OVER SO THEY COULD RUN DIAGNOSTICS. AFTER TOWING IT THERE THEY SAID WE HAD TO TOE IT TO KEEP BECAUSE THEY CAN'T DO DIAGNOSTICS. WE TOWED IT TO GRESHAM JEEP AND THEY SAID WE BROKE THE SHIFTER. HOW DO YOU BREAK A SHIFTER??? I KNOW WE DIDN'T BREAK THE SHIFTER AND IT HAS TO BE SOME SORT OF A DEFECT. IT'S NOW COSTING US $1400.00 TO FIX. I CAN ONLY IMAGINE WHAT THIS WOULD HAVE DONE IF IT HAPPENED WHILE WE WERE DRIVING.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE BOOSTER FAILED. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STIFF WHEN DEPRESSED AND THE VEHICLE NEARLY FAILED TO STOP IN HEAVY TRAFFIC. AFTERWARDS, THE CONTACT HEARD A HISSING NOISE INSIDE THE VEHICLE. WESTBURY JEEP CHRYSLER DODGE RAM (111 BOND STREET, WESTBURY, NEW YORK 11590, (516) 336-4788) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE POWER BRAKE BOOSTER WAS FAULTY. THE VEHICLE WAS REPAIRED BY REMOVAL AND REPLACEMENT OF THE POWER BRAKE BOOSTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. IN ADDITION, THE MANUFACTURER STATED THAT THERE WAS NO WARRANTY COVERAGE ON THE VEHICLE. THE FAILURE MILEAGE WAS 67,481. *DT *BF *TR UPDATED 10/3/18*JB

HEADREST EQUIPPED WITH ACTIVE HEAD RESTRAINTS DEPLOYED WHILE DRIVING DOWN A CITY STREET, STRIKING THE DRIVER IN THE BACK OF THE HEAD, THE CAR WAS NOT INVOLVED IN AN ACCIDENT AND NO IMPACT OCCURRED THAT WOULD HAVE CAUSED THE DEPLOYMENT. DRIVER WAS STRUCK IN THE HEAD FORCEFULLY AND WAS SCARED BY THE SUDDEN STRIKE ON THE BACK OF THE HEAD AND COULD HAVE CAUSED AN ACCIDENT HAD OTHER CARS BEEN AROUND. THIS SAME SITUATION OCCURRED WITH THE PASSENGER ON A SEPARATE OCCASION 2 WEEKS LATER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS STARTED, THE INSTRUMENT CLUSTER GAUGES DID NOT ILLUMINATE OR OPERATE. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER/JEEP/DODGE (8675 COMMODITY CIR, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 83,000.

EXACTLY FOUR YEARS AGO I PURCHASED A NEW JEEP GRAND CHEROKEE LIMITED. I ALSO PURCHASED THE LUXURY LL GROUP WHICH INCLUDES BI-XENON HID HEADLIGHTS. I NOW HAVE A HEADLIGHT BURNT OUT AND THE DEALER INSIST ITS NOT COVERED UNDER WARRANTY. I HAVE SPOKEN TO NUMEROUS GRAND CHEROKEE OWNERS AND THIS IS A COMMON PROBLEM WITH A PRICE TAG OF OVER $400.00 TO REPLACE. THERE WILL BE MANY JEEPS DRIVING AROUND WITH ONLY ONE HEADLIGHT BECAUSE OF THIS ISSUE.