2015 JEEP GRAND CHEROKEE Complaints

2015 GRAND CHEROKEE - 6 CYL - TRANSMISSION PROPBLEM- MULTIPLE OCCASIONS OF HARD & LOUD SHIFTING IN LOW GEARS - STUCK IN LOW GEAR - LOSS OF POWER - POOR MPG - CHECK ENGINE LIGHT ON INDICATING TRANS. ERRORS - DEALER HAS REPAIRED / PATCHED SOFTWARE 3 TIMES AND PROBLEMS CONTINUE...

TL* THE OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WAS UPSHIFTED AND DOWNSHIFTED AND JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DESIGN FLAW WITH THE TRANSMISSION AND IT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.

ON 9/26/2015 WE WERE DRIVING DOWN OUR STREET AND LOST ALL ABILITY TO STEER THE TRUCK. I CALLED JEEP ROADSIDE ASSISTANCE AND THE TRUCK WAS SCHEDULED TO BE TOWED TO THE NEAREST JEEP SERVICE CENTER ON 9/28/3015 - THE TRUCK WAS NOT DRIVE-ABLE. THE JEEP SERVICE CENTER REVIEWED MY TRUCK A FEW DAYS LATER AND TOLD ME THAT THE STEERING CONTROL MODULE HAD GONE BAD IN THE TRUCK WHICH IS WHY IT COULDN'T BE STEERED. THE STEERING CONTROL MODULE IS STILL ON ORDER AND MY TRUCK IS STILL AT THE SERVICE CENTER AND IS NOT DRIVE-ABLE AS OF THIS POSTING ON 10/15/2015.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK DUE TO THE ABRUPT BRAKING OF THE VEHICLE. THE CONTACT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,999. THE VIN WAS NOT AVAILABLE.

THE 2015 JEEP GRAND CHEROKEE LIMITED COMES WITH PUSH BUTTON STARTING. WITH THE CAR LEFT RUNNING AND THE FOB KEY TAKEN AWAY FROM THE VEHICLE, THE CAR CONTINUES TO RUN FOR HOURS. IF IT IS NOT LOCKED, ANYONE CAN SIMPLY GET IN AND DRIVE IT AWAY TO UNLIMITED DISTANCES. IF SOMEONE PARKS THE CAR IN A GARAGE AND FORGETS TO TURN IT OFF, IT WILL RUN FOR HOURS, FILL THE GARAGE/HOUSE WITH CARBON MONOXIDE AND HAS ALREADY BEEN IDENTIFIED AS THE CAUSE OF 13 DEATHS IN THE US. THE PUSH BUTTON STARTING WAS A BAD IDEA. THE SIMPLE KEY, USED FOR DECADES, ALLOWED THE CAR TO BE STARTED, AND WHEN THE KEY WAS SHUT OFF AND REMOVED, THE CAR WAS SHUT DOWN. SIMPLE! IN MY OPINION THE PUSH BUTTON STARTING WAS A BAD IDEA AND NEEDS TO BE REVISED. IF THE FOB KEY LEAVES THE CAR, AND THE CAR IS STILL RUNNING, THE CAR ALARM SHOULD GO OFF, WARNING THE DRIVER THAT THE CAR NEEDS TO BE SHUT DOWN FIRST.

LEASED CAR ON 9/4/2015. SOMEONE AT DEALERSHIP HAD BEEN DRIVING IT SO IT HAD 4800 MILES WHEN I GOT IT. ON 10/3/2015, GOT IN CAR, STARTED ENGINE, SHIFTED CAR INTO DRIVE AND IT REVVED BUT DIDN'T MOVE. SERVICE PARKING BRAKE LIGHT CAME ON. I HADN'T TOUCHED THE PARKING BRAKE. TURNED CAR OFF AND ON AGAIN. SAME THING...CAR WOULDN'T SHIFT INTO GEAR, THEN GOT "SERVICE TRANSMISSION" MESSAGE AND CHECK ENGINE LIGHT. REPEATED TURNING CAR ON AND OFF SEVERAL TIMES, SHIFTING. NO RESPONSE. TURNED CAR ON, PUT IN REVERSE. HEARD A LOUD THUNK AND THE CAR MOVED BACKWARD. PUT IN DRIVE, HEARD A LOUD THUNK AGAIN, AND CAR MOVED SLUGGISHLY FORWARD. LIMPED HOME, CAR NOT RESPONDING AS NORMAL TO PRESSURE OF GAS PEDAL, PRAYING I GOT THERE WITHOUT THE CAR DYING. CALLED SERVICE AT 8 A.M. AT 9:30 A.M., WENT TO LEAVE HOUSE TO TAKE CAR TO DEALERSHIP. BACKED DOWN THE DRIVEWAY, PUT CAR IN DRIVE, NO RESPONSE. I THOUGHT I HAD GONE DOWN MY DRIVEWAY IN REVERSE, BUT IT MUST HAVE JUST ROLLED DOWN SINCE WE LIVE ON A HILL. I TURNED CAR OFF AND ON AGAIN, PUT CAR IN REVERSE. LOUD THUNK, LIKE THE BOTTOM WAS FALLING OUT OF CAR, AND CAR LURCHED INTO REVERSE. SHIFTED TO DRIVE, ANOTHER THUNK AND LURCH. PULLED CAR TO SIDE OF STREET AND CALLED CHRYLSER ROADSIDE ASSISTANCE FOR TOW. WAITED 5 HOURS FOR TOW TRUCK WHICH CAME FROM ANOTHER STATE. REALLY?! CAR IS NOW AT DEALERSHIP, GOT CALL TODAY 10/6 THAT THE VALVE BODY ON THE TRANSMISSION NEEDS TO BE REPLACED AND THAT IT IS A 7-10 DAY WAIT BECAUSE THE PART IS BACKORDERED. (AFTER READING ALL THESE COMPLAINTS, I NOW KNOW WHY). I'VE PAID TWO MONTHS LEASE ON THE VEHICLE, HAVE BEEN ABLE TO DRIVE IT FOR 3 WEEKS, AND 500 MILES. CURRENT MILEAGE IS APPROXIMATELY 5300.

10 3/15 LEASED 2015 JEEP GRAND CHEROKEE FROM WEST HERR JEEP ORCHARD, PARK, NY. 2) 9/24/15 ALL RADIO MODES,SOUND,ALL LOWER INDIV. BUTTONS, HEATING BUTTONS NOT WORKING. 3) 10/5/15 APT. WITH WEST HERR SERVICE UPDATED SOFTWARE RECALL & FOUND THAT THE "INTEGRATED CENTER STACK" WAS MALFUNCTIONING.ORDERED PART & SHOULD BE REPLACED BY 10/12/15, AND THEN WE NEED TO SEE WHAT HAPPENS....

AFTER COMING TO COMPLETE STOP (AT A GAS PUMP), PUT TRANSMISSION INTO PARK, I STEPPED OUT OF VEHICLE, WITHIN 10 SECONDS THE VEHICLE BEGAN TO SLOWLY ROLLING BACKWARDS. MY VEHICLE STRUCK ANOTHER VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. NOW BEING MORE AWARE OF THIS INCIDENT, I AM VERY CAREFUL TO ASSURE BOTH GEAR INDICATORS- SHIFT KNOB AND DISPLAY ON DASH- DISPLAY "P", AND CHECK VEHICLE PHYSICAL POSITION FOR MOVEMENT. I HAVE NOTICED THERE IS BOTH A LAG TO CHANGE DISPLAY AND NOT A POSITIVE INDICATION OF THE PARK POSITION WHEN CHANGING GEAR.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SEAT BELT LATCH WAS AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO PURCHASE SEAT BELT EXTENDERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,865.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE PARKED WITH THE ENGINE OFF, THE VEHICLE MOVED INDEPENDENTLY AND CRASHED INTO THE GARAGE DOOR AT THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,513......UPDATED 02/10/16 *BF *TR