2014 JEEP GRAND CHEROKEE Complaints

WINDSHEILD COWL RIPPLES AND ALLOWS AIR FLOW DURING DRIVING. WHILE DRIVING WINDSHEILD HAS LOAD WIND NOISE FROM THE LOWER SEAL OF WINDSHEILD

SEAT BELT FAILS TO RETRACT RENDERING IT USELESS. THE PLASTIC COVER ON THE LOOP AT THE B PILLAR HAS CRACKED AND BINDS ON THE SEAT BELT STRAP. THE PART IS NOT REPLACEABLE WITHOUT REPLACING THE ENTIRE ASSEMBLY. THIS HAS AFFECTED BOTH FRONT SEAT BELTS. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS OR INCIDENTS WHICH HAVE STRESSED THE SEAT BELTS.

HEAD RESTRAINT ON DRIVERS SIDE DEPLOYED WHILE VEHICLE WAS IN PARK, IN A PARKING LOT. IT HIT THE DRIVER ON THE HEAD. TRYING TO RESET, SO FAR NO LUCK. THIS COULD HAVE BEEN VERY DANGEROUS IF THE VEHICLE HAD BEEN IN MOTION, IT WAS QUITE SHOCKING TO HAVE MY HEAD HIT AND TO HAVE IT PUSHED FORWARD SUDDENLY.

MY 2014 JEEP GRAND CHEROKEE ,SHUT DOWN WHILE I WAS DRIVING IN THE ISSAQUAH FALL CITY ROAD . STEERING WHEELS LOCKED AND BRAKES FAILED AND EVERYTHING SHUT DOWN. I BARELY MADE IT TO THE WALGREENS PARKING LOT WHERE THE VEHICLE COMPLETELY DIED TO THE POINT WHERE EVEN THE KEYS WOULDN'T WORK . I BARELY MADE IT ALIVE . I AM GLAD I DIDN'T CRASH INTO ANYONE . I HAD TO TOW THE VEHICLE LATER IN THE DAY TO THE DEALERSHIP . THEY ASKED ME TO DROP IT OFF AT THEIR GARAGE . TODAY THEY GOT BACK TO ME SAYING , THERE WAS AN OPEN RECALL ON THE VEHICLE AND THAT CAUSED THE ALTERNATOR TO FAIL AND SHUT DOWN EVERYTHING . THEY SAID BECAUSE IT'S AN OPEN RECALL THEY WOULD FIX IT THEMSELVES AS IT'S COVERED UNDER SOME WARRANTY . BUT THEY ALSO TOLD ME THAT THERE IS AN ISSUE WITH SOME OIL PRESSURE SENSOR AND THE AWD SYSTEM IS STUCK IN AWD AND THEY WILL HAVE TO FIX IT AND HAVE ME A PARTS AND LABOR CHARGE OF 2000 USD WHICH I HAVE TO BEAR . IS THIS NORMAL PRACTICE . I DON'T KNOW HOW THE AWD SYSTEM SUDDENLY GOT INTO THIS STATE . IF IT'S A RESULT OF THE ALTERNATOR ISSUE CAUSED BY THE OPEN RECALL , WOULDN'T THEY MANUFACTURER/DEALER HAVE TO BEAR IT . . THANKS !!

CONSTANT CYLINDER 6 MISFIRE. ALL 6 SPARK PLUGS HAVE BEEN REPLACED. COIL AND FUEL INJECTOR REPLACED. STILL SHOWING CYLINDER 6 MISFIRE. SEEN CYLINDER HEAD BEING REPLACED ON YEARS 2011-2013 BUT NOT FOR A 2014. THIS SHOULD BE COVERED. WHEN THE CHECK ENGINE LIGHT CAME ON, IT HAD SEIZURE LIKE CONVULSIONS WHEN COMING TO A STOP AND WHILE IN IDLE UNTIL SPARK PLUGS WERE REPLACED. STILL RUNNING ROUGH, VERY SHAKING LIKE IT IS GOING TO STALL OUT.

1 WEEK AFTER THE DEALERSHIP ADDED THE WATER SHIELD TO THE BRAKES AS REQUIRED BY THE RECALL THE BRAKES STOPPED WORKING THE FIRST TIME YOU USED THEM AFTER STARTING THE VEHICLE. WE TOOK IT BACK AND WE'RE TOLD IT HAD NOTHING TO DO WITH THE RECALL AND THE EBT PUMP NEEDED REPLACING FOR $750. WE TOOK IT TO A DIFFERENT MECHANIC AND FOUND THAT THE BRAKE BOOSTERS WERE CORRODED AND THE EBT PUMP WAS FINE. CORRODED BRAKE BOOSTERS IS EXACTLY WHAT THE RECALL WAS INTENDED TO PREVENT AND WE SHOULD NOT HAVE HAD TO PAY FOR THE WORK. *TT *TR

TAKATA RECALL WHILE DRIVING MY CAR DOING 20 MPH IN NORMAL DRIVING CONDITIONS MY PASSENGER SIDE HEADREST MALFUNCTIONED AND DEPLOYED HITTING THE PASSENGER IN THE BACK OF THE HEAD. THE HEADREST DEPLOYED AND EXPLODED WITH A LOT OF FORCE. IT WAS A VERY SCARY SITUATION. I HAD NO IDEA THAT THE HEADRESTS WERE CAPABLE OF THAT. UPON FURTHER INVESTIGATION I SAW THAT THE PLASTIC 'CLIPS' THAT KEEP THE HEADREST FROM GOING OFF HAD BEEN COMPLETELY SHATTERED AND BROKEN MAKING THE HEADREST UNFIXABLE. WHEN I CALLED THE JEEP DEALERSHIP THEY TOLD ME IF THE 'CLIPS' WERE BROKEN THAT THE HEADREST NEEDED TO BE REPLACED. I AM SHOCKED THAT A 'SAFETY FEATURE ' MALFUNCTIONING IS A PROBLEM THAT I NEED TO PAY TO FIX. (ABOUT $680 FOR A REPLACEMENT PLUS LABOR COST) THIS COULD HAVE RESULTED IN A SERIOUS CRASH AND INJURIES. THIS STYLE HEADREST NEEDS TO BANNED. ALSO OTHER JEEP OWNERS NEED TO BE AWARE OF THIS. IT'S VERY UNSAFE AND JEEP NEEDS TO REPLACE THE HEADREST WITH A COMPLETELY DIFFERENT SAFER HEADREST. I FEAR NOW THAT WHEN I'M DRIVING THAT THE DRIVER SIDE HEADREST COULD MALFUNCTION AND EXPLODE AT THE BACK OF MY HEAD RESULTING IN SERIOUS INJURIES. IVE TALKED TO OTHER JEEP OWNERS WITH THE SAME STYLE VEHICLE AND NONE OF THEM WERE AWARE OF THIS 'SAFETY FEATURE' WITH THE HEADREST. AND NOT ONE SINGLE MENTION IN THE OWNERS MANUAL ABOUT THIS DEPLOYING HEADREST. PEOPLE NEED TO BE AWARE!!

I WAS DRIVING ON I25 IN DENVER AND WHEN I WAS JUST GETTING OFF THE EXIT RAMP I HIT A VERY SMALL BUMP AND I HEARD A LOUD NOISE. I COULDN'T TELL IF IT WAS INSIDE OR OUTSIDE THE VEHICLE AT FIRST. I LOOKED OVER AND WAS SURPRISED TO SEE THAT THE PASSENGER HEADREST HAD DEPLOYED ITS MECHANISM TO MOVE PART OF IT FORWARD TO LESSEN THE AFFECT OF WHIPLASH FROM AN ACCIDENT. IT WAS A STARTLING NOISE AND I WONDERED WHAT WOULD HAVE HAPPENED IF A FAMILY MEMBER WOULD HAVE BEEN IN THAT SEAT AND BEEN HIT IN THE HEAD BY THE HEADREST. EVEN MORE OF A CONCERN WOULD BE IF THE DEPLOYMENT WOULD HAVE BEEN ON THE DRIVER SIDE. WHO KNOWS WHAT WOULD HAVE HAPPENED IF I HAD BEEN STARTLED BY GETTING HIT IN HEAD AT HIGHWAY SPEED. I NOW DRIVE THE CAR WITH THE SEAT ADJUSTED AT ABOUT A 60 DEGREE ANGLE TO AVOID THAT SCENARIO. I WAS SHOCKED TO FIND OUT FROM FCA THAT THERE WAS NO RECALL FOR SUCH A SERIOUS SAFETY ISSUE. I COMPLAINED TO THEM AND THEY ARE NOT STANDING BEHIND THE SAFETY OF THEIR VEHICLES. I PURCHASED THE VEHICLE IN 2017 AS A CERTIFIED PREOWNED VEHICLE AND THAT PROGRAM WOULDN'T COVER THE REPAIR OF THE VEHICLE EITHER. THE DEALERSHIP WANTS TO CHARGE ME $1,000 TO FIX IT BUT THEY CAN'T GET A NEW HEADREST BECAUSE IT IS BACK ORDERED. OBVIOUSLY THIS IS BECAUSE IT IS HAPPENING TO OTHER JEEP OWNERS. I ALSO SAW ON A JEEP BLOG THAT THIS IS HAPPENING TO OTHERS. I FOUND IT VERY HARD TO BELIEVE THAT AN OEM DOES NOT HAVE TO REPAIR A SAFETY DEVICE THAT DEPLOYS FOR NO REASON AND PUTS THE PASSENGERS AT RISK. I LOOK FORWARD TO HEARING FROM YOU.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TAKATA RECALL WHILE DRIVING MY CAR DOING 20 MPH IN NORMAL DRIVING CONDITIONS MY PASSENGER HEADREST DEPLOYED HITTING AN ELDERLY PASSENGER IN THE BACK OF THEIR HEAD. HURTING THEM. THE HEADREST DEPLOYED LIKE AN AIRBAG. IT WAS SPRING LOADED. I CALLED MY DEALER AND THEY TOLD ME IT WAS NOT COVERED UNDER WARRANTY AND THAT THERE WERE NO RECALLS. THIS IS VERY UNSAFE AND THESE HEADRESTS SHOULD NOT BE IN ANY VEHICLE AT ALL. I FEAR NOW THAT WHILE I'M DRIVING THAT THE DRIVER SIDE HEADREST WILL DEPLOYED FOR NO REASON AND HURT ME TOO WHILE DRIVING. THIS WILL CAUSE SERIOUS INJURIES. VERY UPSET

HEAD LIGHT KEEP BURNING OUT. WHEN YOU CHANGE THE BULB THE OPPOSITE SIDE WILL THEN SHUT OFF OR BURN OUT.