2014 JEEP GRAND CHEROKEE Complaints

THE DRIVER'S SIDE ACTIVE HEAD REST DEPLOYED INAPPROPRIATELY AND FOR NO REASON WITH NO VEHICLE IMPACT WHILE PARKED INSIDE MY GARAGE. THE PLASTIC TABS ARE BROKEN AND THE HEADREST CANNOT BE APPROPRIATELY RESET AS IT IS DESIGNED TO DO. THIS IS A MANUFACTURER DEFECT, THERE ARE HUNDREDS OF POSTS ONLINE WITH THE SAME COMPLAINT, DEALERS REFUSE TO REPAIR OUTSIDE OF WARRANTY. MY PARTICULAR CASE DID NOT RESULT IN INJURY OR CRASH, HOWEVER IF THE HEADREST DEPLOYED HITTING THE DRIVER WHILE AT HIGH SPEEDS COULD CAUSE AN ACCIDENT OR INJURY.

LICENSE PLATE LAMPS CEASED FUNCTIONING. OBVIOUS SIGNS OF EXCESSIVE HEAT BEING GENERATED. ORIGINAL REPLACEMENT LAMPS ARE DISCONTINUED. MANUFACTURER STATES THAT I HAVE TO PURCHASE A NEW WIRING HARNESS AND LAMPS FOR AROUND $260 FOR PARTS ONLY. THIS APPEARS TO BE A DESIGN DEFECT AS THE ORIGINAL LAMPS HAVE BEEN DISCONTINUED AND THE MANUFACTURER HAS REDESIGNED THE LAMPS AND HARNESS. ILLUMINATION OF THE LICENSE IS REQUIRED AND THE CONSUMER SHOULD NOT HAVE TO PAY AN EXCESSIVE AMOUNT TO FIX THEIR DESIGN PROBLEM. THIS COULD BE A FIRE HAZARD IF THE ORIGINAL LAMPS HEAT UP. I HAVE ATTACHED A PHOTO SHOWING THE DARK BURN MARKS IN THE ORIGINAL LAMPS

VEHICLE ENGINE LIGHT CAME ON - REAR WINDSHIELD WIPER STARTED EVEN THOUGH SWITCH WAS OFF, POWER STEERING FAILED AND ENGINE SHUTOFF WHILE DRIVING ON CITY STREET, HORN BEEPING INTERMITTENTLY WHETHER DRIVING OR NOT. SEVERAL MESSAGES DISPLAYED FOR ABOUT 2 SECONDS -ECM LOST COMMUNICATION AND OTHER MSGS I COULDN'T GET BECAUSE THEY ONLY FLASHED ON THE SCREEN. KEYFOB BATTERY LOW EVEN THOUGH I JUST PUT IN A NEW BATTERY.

WHILE PARKED, VEHICLE RUNNING, THE "ACTIVE HEAD REST" DEPLOYED ON THE DRIVERS SIDE STRIKING ME IN THE BACK OF THE HEAD.. VEHICLE WAS NOT IN MOTION NOR WAS THE VEHICLE INVOLVE IN A COLLISION. UPON CONTACTING JEEP I WAS TOLD THAT THIS WAS NORMAL WEAR AND TEAR AND WOULD NOT BE FIXED DUE TO MY VEHICLE BEING OUT OF WARRANTY.

SUNROOF HAS FAILED 6 TIMES AND IS NOW READY FOR IT'S 7TH REPAIR. THE SUNROOF'S AUTOMATIC FUNCTIONS STOP WORKING SO WHEN IT FAILS YOU HAVE TO PUSH THE CLOSE BUTTON REPEATEDLY WHILE THE SUNROOF MOVES MAYBE 1/4" ON EACH DEPRESSION OF THE BUTTON. THE DEALER REPLACED THE MOTOR ONCE AND FOR THE OTHER 4 TIMES I WAS TOLD IT NEEDED TO BE CALIBRATED. THE LAST SUNROOF FAILURE THEY WENT IN AND WENT THROUGH ALL OF THE ELECTRICAL CONNECTORS AND SAID THEY FOUND SOME ELECTRICAL WIRING PROBLEMS AND FIXED THEM. THE SUNROOF FAILED AGAIN 2 WEEKS LATER. THE AIRBAG WARNING LIGHT, DUE TO ANOTHER ELECTRICAL CONNECTOR ISSUE. THE ELECTRONICS IN THE VEHICLE MALFUNCTIONS REGULARLY WHICH AFFECT THE RADIO CONTROLS, NAVIGATION, CENTRAL LOCKING, PHONE, AND I GET RANDOM ERRONEOUS ERRORS ON THE DASH DISPLAY. THE RADIO/NAVIGATION UNITS HAVE BEEN REPLACED. THE NAVIGATION SCREEN LOCKS UP BUT THE VOICE WILL CONTINUE TO GIVE YOU VERBAL INSTRUCTIONS. IF YOU MANUALLY LOCK THE VEHICLE AND START WALKING AWAY THE HORN WILL BEEP TWICE AND THE VEHICLE WILL UNLOCK LIKE THE KEYS HAVE BEEN LOCKED IN THE CAR, EVEN THOUGH THEY ARE IN YOUR HAND. I WAS TOLD YOU CANNOT USE THE LOCK BUTTONS ON YOUR DOOR TO LOCK THE VEHICLE. WHEN YOU WALK UP TO THE CAR AND GRAB THE DOOR HANDLE TO UNLOCK THE CAR IT FAILS, AND YOU HAVE TO GRAB THE DOOR HANDLE ALL OVER REPEATEDLY TO GET IT TO UNLOCK. THE DASH DISPLAY WILL GIVE FALSE MESSAGES WHILE DRIVING LIKE ALREADY IN DESIRED GEAR AND NO ONE HAS TOUCHED THE SHIFTER. THE VOICE WILL COME ON RANDOMLY AND ASK YOU WHAT NUMBER YOU WANT TO CALL, AGAIN NO BUTTONS NOR THE DISPLAY HAVE BEEN TOUCHED. ERROR ON DISPLAY MEMORY SYSTEM, THE PROGRAMMED SEAT SWITCHES WERE REPLACED. TRANSMISSION ISSUE, THE MODULE WAS REPLACED. REAR HATCH FAILURE, FINALLY SWITCH WAS REPLACED. REAR TAIL LIGHT LENS REPLACED AS IT WAS FULL OF WATER. CHECK ENGINE LIGHT, FAULTY OIL PRESSURE SWITCH. ENGINE VIBRATION, BAD AC COMP.

POWER STEERING FAILURE: 2014 JEEP GRAND CHEROKEE 2 WEEKS PRIOR, WE HAD OUR JEEP IN FOR AN OIL CHANGE AND ALL FLUID LEVELS WERE CHECKED. WHILE ON A ROAD TRIP, AN INDICATOR LIGHT FOR "POWER STEERING SERVICE NEEDED" CAME ON SUDDENLY JUST BEFORE I WAS ABOUT TO GET ON THE HIGHWAY. I PULLED OVER IMMEDIATELY AT AN AUTOPARTS STORE. WE CHECKED THE POWER STEERING FLUID RESERVOIR AND IT WAS EMPTY. WE ADDED POWER STEERING FLUID BUT IT WOULD NOT BLEED INTO THE SYSTEM. AT THAT POINT, THE POWER STEERING WENT OUT MAKING IT VERY DIFFICULT TO STEER AT LOWER SPEEDS. IT SEEMS UNUSUAL FOR THE POWER STEERING TO GO OUT SUDDENLY WITH VERY LITTLE WARNING. WE TOOK IT TO THE SHOP AND LEARNED THAT THE POWER STEERING GEAR BOX WAS LEAKING AND HAD TO BE COMPLETELY REPLACED. ADDITIONALLY, THE POWER STEERING MODULE ASSEMBLY FAILED AT THE SAME TIME AND ALSO HAD TO BE REPLACED (ALONG WITH THE POWER STEERING PUMP TOO SINCE THAT IS NOT SOLD SEPARATELY EVEN THOUGH IT WAS IN WORKING ORDER). ALL IN ALL, WE ENDED UP PAYING CLOSE TO $3,000 FOR REPLACING BASICALLY THE ENTIRE THE POWER STEERING SYSTEM ON A 4 YEAR OLD VEHICLE. IN MY 30 YEARS OF DRIVING, I HAVE NEVER HAD A NEWER CAR HAVE SUCH A BIG FAILURE OF A CRITICAL SAFETY SYSTEM AND WITH VERY LITTLE WARNING. I WAS LUCKY THAT I WAS ABLE TO PULL OVER AND WAS NOT ON THE HIGHWAY DRIVING WHEN IT HAPPENED OR WE COULD HAVE CRASHED. I DID SOME ONLINE RESEARCH AND HAVE SEEN MULTIPLE OTHER STEERING SYSTEM COMPLAINTS (LEAKAGES AND FAILURES AT VERY LOW MILEAGES) FROM 2014 JEEP GRAND CHEROKEE OWNERS. I BELIEVE THE POWER STEERING GEAR BOX DESIGN IS FAULTY FOR IT TO LEAK SO SUDDENLY AND QUICKLY. THE REPAIR PERSON TOLD ME IT SHOULD NOT LEAK AND THAT IT MUST HAVE HAPPENED VERY SUDDENLY. PLEASE CONSIDER DOING ADDITIONAL RESEARCH INTO THIS ISSUE AND IF WARRANTED, ISSUE A RECALL FOR 2014 JEEP GRAND CHEROKEES, TO FIX THIS PROBLEM. PLEASE ENCOURAGE FIAT TO FIX THE FLAW.

HEADREST DEPLOYS WITHOUT COLLISION. WHILE PARKED IN DRIVEWAY OVERNIGHT, DRIVERS SIDE HEADREST DEPLOYED (POPPED OPEN AND FORWARD). DEALERSHIP FOUND NO FAULTS.

I WAS DRIVING DOWN THE STREET AFTER VISITING A FRIEND WHEN I HIT A HOLE IN THE STREET AND HEARD THIS NOISE AND LOOKED OVER AND THE HEADREST HAD CAME APART WENT TO THE DEALER AND WAS TOLD THAT THEY COULD NOT FIX IT BECAUSE IT WAS COSMETIC. *JS

MY HEADLIGHTS ARE NOT WORKING. ALSO THE ELECTRONIC BOARD FOR MY RADIO, CLIMATE CONTROL, ETC. GOES ON AND OFF. AFTER SOME RESEARCH I FOUND HAT HE NONFUNCTIONAL HEADLIGHTS ARE A RECURRING PROBLEM FOR MANY OWNERS OF 2014 JEEP GRAND CHEROKEES.

LEATHER DASH COVER COMING UNGLUED IN MULTIPLE SPOTS ACROSS THE DASH, I'M WORRIED IT COULD BLOCK SENSORS. ALSO POOR WORKMANSHIP ON NEWER CAR.