2014 JEEP GRAND CHEROKEE Complaints

AFTER THE 3RD PERIODICAL MAINTENANCE PERFORMED AT 59.793 KM ON NOV.2017 THE 28TH,THE VEHICLE IN STANDSTILL WITH THE GEAR ENGAGED SWITCHED SUDDENLY OFF (ECOAND DRIVE MODE ON).PRESSING THE STARTING BUTTON, IT RESTARTED AND REMAINED OK FOR A LONG, BUT WITHOUT ANY ALERT THE SWITCHING OFF HAPPENED AGAIN AND AGAIN. SOMETIMES A CRANKING LEAD TO FAIL THE IGNITION.ONCE THE SHUTDOWN HAPPENED ALSO WITH THE VEHICLE RUNNING, NOT IN STANDSTILL,WITH AN HIGH RISK OF ACCIDENT.SO THE VHL WENT TO WORKSHOP AGAIN IN DEC2017, FEB2018 AND MAR2018 AND THE RESULTS OF THE WORKSHOPS (DIFFERENT IN THESE MONTHS) WAS ALWAYS NOT TROUBLE FOUND.THE PROBLEM OF TURNING OFF IN STANDSTILL,USUALLY HAPPENS AT THE TIME OF DEPARTURE AT THE TRAFFIC LIGHT, IN DRIVE (GEAR 1),BUT IT HAPPENED ALSO IN PARKING MODE, WITH NOT COLD ENGINE AND ON CLUSTER IS REPORTED"LOW OIL PRESSURE" (OIL CHANGE LESS THAN A MONTH AGO). I POINT OUT THAT THE VEHICLE IS USED IN THE STYLE OF MIXED DRIVING, EVERY DAY TRAVELING IN THE CITY BUT ALSO RUNS DAILY ROUTES ON THE HIGHWAY SO I ASSUME THAT THE REGENERATION OF FAP TAKES PLACE CORRECTLY. THE USE OF THE VEHICLE IS NOT HEAVY. THE VEHICLE IS ALWAYS RECOVERED AT NIGHT IN THE BOXG (THE TEMPERATURE DOES NOT FALL BELOW 0 DEGREES) AND THEREFORE IS NOT EXPOSED TO EXTREME WEATHER CONDITIONS. PLEASE CHECK THAT THERE ARE NO RECALL ACTIONS THAT HAVE NOT BEEN CARRIED OUT IN CONSIDERATION OF THE PERSISTENCE OF THE ANOMALY, I REQUEST THAT THE WORKSHOP BE SUPPORTED BY A SECOND TECHNICAL LEVEL TO ALLOW THE RESOLUTION OF THE PROBLEM AND AVOID THE REPLACEMENT OF UNNECESSARY PARTS

THE JEEP NAVIGATION GPS SYSTEM HAS A FAULT THAT HAS CAUSED ME TO MAKE ABRUPT LANE CHANGES. ON SEVERAL OCCASIONS MY JEEP ON-BOARD GPS HAS ORDERED A RIGHT OR LEFT TURN VERBALLY BUT WHEN THE MAP WAS LOOKED AT IT WOULD INDICATE THE OPPOSITE DIRECTION. THE PROBLEM IS THAT IF I LISTEN TO THE SPOKEN DIRECTIONS I MAY BE TURN THE WRONG WAY. IF I CONSULT THE MAP AFTER I BEGIN THE TURN I HAVE TO CROSS LANES. I HAVE NOT YET HAD AN ACCIDENT BUT HAVE HAD CLOSE CALLS. I HAVE ASKED TWO OTHER OWNERS OF JEEP GRAND CHEROKEES 2014 AND BOTH HAD THE SAME PROBLEMS

DRIVING ON BRIDGE, PREPARING TO TURN RIGHT ON THE I 15 HIGHWAY IN BARSTOW ALL LIGHTS FLASHING ON INFO PANEL . JEEP BEGAN TO POWER SURGE UP AND DOWN WINDSHIELD WIPER CAME ON RADIO WENT OFF, POWER STEERING BECAME HARD TO CONTROL NO BRAKES, CAME TO ROLLING STOP AT CHEVRON GAS LOT LENWOOD ROAD . JEEP DID NOT RESTART . DEAD ! VERY SCARY AND DANGEROUS SITUATION. COULD HAVE HAD A SERIOUS ACCIDENT WITH A COMMERCIAL TRUCK. TRUCK HONKED AT ME BECAUSE I CUT HIM OFF TRYING TO GET TO A SAFE STOPING LOCATION. MY WIFE WAS WITH ME AND SHE BELIEVED WE WERE GOING TO DIE SHE SAID. I'M GO INN TO GET RID OF THIS JEEP. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.. MY WIFE JUST READ ON THE INTERNET THERE ARE 12 RECALLS ON THE 2014 JEEP GRAND CHEROKEE.

HAD THE BRAKE BOOSTER RECALL REPLACED LESS THAN WEEK AGO NOW TRACTION STABILITY WARNING LIGHT ALONG WITH BRAKE LIGHT COMING ON AND STAYING ON WHEN TURNING CURVE DOWNHILL. ON HIGHWAY SPEED DOWN STEEP INCLINE ENGAGING BRAKES FRONT BRAKES VIBRATE YET DEALER SAID BREAKS OK.

I WAS DRIVING AT ABOUT 10 MPH AND THE FRONT PASSENGER HEADREST DEPLOYED HITTING MY FIANC IN THE THE BACK OF HIS HEAD. IT APPEAR THE PLASTIC LATCH BROKE ON THE INSIDE OF THE MECHANISMS. THIS IS AN EXTREME SAFTELY ISSUE AS I SWERVED DUE TO THE EXTREMELY LOUD NOISE. UPON SEARCHING ON GOOGLE IT APPEARS THIS IS A MAJOR ISSUE WITH THE JEEP'S GRAND CHEROKEES FOR THOSE YEAR. THIS NEEDS TO BE RECALLED BEFORE SOMEONE IS INJURED. IF I WAS ON THE FREEWAY AND IT HAPPENED TO THE DRIVER SIDE SEAT THEN THIS COULD HAVE RESULTED INTO A MAJOR ACCIDENT

MFG 4/1/2013, REPLACED BCM / 4/27/2016 AFTER ENGINE WOULD NOT TURN OFF. SEVERAL MONTHS LATER ENGINE WOULD NOT TURN OFF. REPLACED TRANS VALVE. ON 5/3/2018 THE BCM SHORT CIRCUITED AND ALTERNATOR BURNED WHILE VEHICLE WAS PARKED LEAVING STRONG SMOKE AND BURNT SMELL IN CABIN. VEHICLE HAS 56,000 MILES AND HAS HAD BCM REPLACED TWICE IN 23 MONTHS. NO DIAGNOSES AVAILED AS TO WHY VEHICLE WILL NOT SHUT OFF ON OCCASION. ALL ROUTINE MAINTENANCE AND RECALLS ARE CURRENT. *TR

WHILE STOPPED AT A LIGHT THE DRIVER'S SIDE ACTIVE HEADREST DEPLOYED STRIKING THE DRIVER IN THE BACK OF THE HEAD. THERE WAS NO COLLISION OR SOMEBODY TOUCHING THE ACTIVE HEADREST. ON INSPECTION FOUND TWO PIECES OF PLASTIC THAT HAD BROKEN OFF OF THE MECHANISM. THE CAR IS FOUR YEARS OLD WITH LESS THAN 47,000 MILES.

PASSENGER FRONT SEAT ACTIVE HEADREST (AHR) DEPLOYED DUE TO PLASTIC CLIP FATIGUE. THE VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND WAS PARKED IN MY HOME GARAGE WHEN THE AHR DEPLOYED. THE PLASTIC CLIPS/TABS HOLDING THE AHR FROM POPPING OUT BROKE OFF AND LANDED IN THE FRONT PASSENGER SEAT. THIS IS A VERY DANGEROUS ISSUE AS IF IT HAPPENS TO THE DRIVER EXPECTANTLY THIS COULD RESULT IN A SEVERE ACCIDENT. JEEP IS AWARE OF THIS ISSUE AND IS DOING NOTHING.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE SLID AND CRASHED INTO THE PASSENGER SIDE CORNER PANEL OF A 2009 CHEVROLET TRUCK. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES, SENSOR, AND ALTERNATOR NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33977852. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS TAKEN TO AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE VIN WAS NOT AVAILABLE.

MY FAMILY WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 50MPH ON A 4 LANE CITY STREET. I WAS SITTING IN THE PASSENGER SEAT SPEAKING TO MY SON IN THE BACK SEAT WHEN I WAS ABRUPTLY HIT IN THE SIDE OF THE FACE WITH THE SEAT. WE HAD NO IDEA WHAT HAPPENED UNTIL MY SON SAID THE SEAT BLEW UP. WE STOPPED AND GOT OUT OF THE CAR TO SEE THAT THE HEADREST HAD DEPLOYED SOMEHOW.