2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ENTERING THE VEHICLE THROUGH THE DRIVER'S DOOR, THE REAR HATCH WINDOW EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,406.

FRONT PASSENGER HEADREST ACTIVE SAFETY DEVICE FAIILURE. FRONT HEADRESTS HAVE ACTIVE DEVICE THAT ARE DESIGNED TO TRIGGER IN A REAREND COLLISION. HEADREST IS DESIGNED TO RELEASE/ SPRING FORWARD TO HELP PREVENT NECK INJURIES WHEN VEHICLE IS STRUCK FROM THE REAR. INTERNAL MECHANISM HAS FAILED PLASTIC SUPPORTS WITHIN ARE BROKEN HEADREST CANNOT BE RESET THUS ACTIVE SAFETY FUNCTION CANNOT FUNCTION. HEADREST IS STUCK IN THE FORWARD OR TRIGGERED POSITION. MY LOCAL JEEP DEALER MILTON RUBEN NOR JEEP CUSTOMER SERVICE WILL WORK WITH ME ON THE COST OF REPAIR. DEALER QUOTED $755+ TO REPLACE. NOTE: THERE ARE REPORTS OF SAME ISSUE WHEN SEARCHED ON THE INTERNET. FAILURE OF THIS DEVICE COULD CAUSE AN ACCIDENT IF FAILURE HAPPENED WHILE DRIVING. IT IS MY OPINION THAT JEEP SHOULD COVER OR AT LEAST COVER SOME OF THE COST OF REPLACEMENT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE HEADREST ON THE FRONT PASSENGER SEAT POPPED OFF WITHOUT WARNING. THE HEADREST GRAZED THE HEAD OF A CHILD PASSENGER, BUT THE CHILD WAS UNINJURED. THE DEALER (LITHIA CHRYSLER JEEP DODGE RAM CORPUS CHRISTI, 4313 S STAPLES ST, CORPUS CHRISTI, TX 78411) WAS CONTACTED AND ADVISED THE CONTACT TO DRIVE OR TOW THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT OF THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

THE DRIVER HEAD REST DEPLOUED WHILE DRIVEING ALMOST CAUSEING THE DRIVE TO LOOSE CONTROLL

THE OIL COOLING SYSTEM STARTED LEAKING AT 50K MILES. I NOTICED A BURNING OIL SMELL COMING FROM THE VENTS. THAT NIGHT I HAD A SIGNIFICANT OIL LEAK UNDER THE CAR. AFTER TAKING THIS TO A SERVICE SHOP, THEY LET ME KNOW THAT THIS IS A COMMON PROBLEM.

FRONT PASSENGER SEAT SQUEAKS EXCESSIVELY. DEALERSHIP SAID THE (METAL) SET TRACK IS SOMEHOW WORN DOWN CAUSING THE SEAT NOT TO SIT FIRMLY IN THE TRACK. THIS PLAY BETWEEN THE SET TRACK AND SEAT IS WHAT IS CAUSING THE SQUEAKING. THEY ADVISED ME ON REPLACING THE ENTIRE SEAT TRACK ASSEMBLY. HOW COULD A SEAT THAT DOES NOT PROPERLY SIT IN THE TRACK NOT A SAFETY CONCERN IF AN ACCIDENT OCCURS? ALSO, HOW DOES THE METAL SEAT TRACK GET THAT WORN ON A FAIRLY NEW VEHICLE THAT BARLEY GETS USED (FRONT PASSENGER)?

DASHBOARD CLUSTER, AND TAIL LIGHTS FLICKERS ON AND OFF WHILE IN LOCKED OR UNLOCKED MODE AND WITH VEHICLE TURNED OFF, AND STATIONARY. WITH OR WITHOUT THE FOB KEY NEAR, AND THE CAR DOES THIS UNTIL BATTERY DIES. IT HAS BEEN AT THE DEALER 3 TIMES, NEW BATTERY STILL THE SAME ISSUE.

FRONT SEAT BELT DOES NOT RETRACT DUE TO A CRACKED PLASTIC GUIDE LOCATED AT THE TOP OF THE PILLER. THIS CAUSES FRAYING OF THE BELT AND PINCHES THE BELT SO IT WILL NOT RETRACT. THIS IS A MAJOR SAFETY ISSUE AS THE BELTS ARE USELESS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BROWNS JEEP CHRYSLER DODGE RAM IN PATCHOGUE, NEW YORK) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED AND DISPLAYED "LOW BATTERY VOLTAGE" AND "BATTERY SAVER MODE". THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.