2016 JEEP GRAND CHEROKEE Complaints

View complaints related to 2016 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2016 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 JEEP GRAND CHEROKEE
    - EDMOND, OK

    OEM WATER PUMP FAILED AT 29,000 MILES, IN JULY 2019, COMPONENT WAS RR. ON 4/8/2021 AT 35,900 MILES WATER PUMP FAILED AGAIN.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - BAYTOWN, TX

    THE HEADREST ON THE DRIVER SEAT OF MY 2016 JEEP GRAND CHEROKEE POPPED OPEN WHILE I WAS PARKED IN THE GARAGE.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - CARTERSVILLE, GA

    WHILE I WAS DRIVING, THE POWER STEERING WENT OUT. IT COULD HAVE CAUSED MAJOR ACCIDENTS. THE FIRST TIME, A REPAIR SHOP RESET THE EPS (ELECTRIC POWER STEERING) MODULE AND NO PROBLEM FOR 6 MONTHS AFTERWARDS. A DEALERSHIP CHECKED IT OUT AFTER AND SAID NO ISSUE WITH EPS. 6 MONTHS AFTER, I HAD THE SECOND INCIDENT. IT IS UNSAFE TO DRIVE THE JEEP GRAND CHEROKEE. LESS THAN 45K MILES AND I WAS THE ONLY OWNER OF THE VEHICLE. SEEMS LIKE NHTSA 10139995 IS RIGHT ON THE MONEY WITH THE ERROR CODE C2217.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - SOUTH LAKE TAHOE, CA

    THERE IS A KNOWN POTENTIAL PROBLEM OF THE INADVERTENT DEPLOYMENT OF ONE OR BOTH OF THE FRONT SEAT ACTIVE HEAD RESTRAINTS. THIS CAN CAUSE A CONCUSSION AND CAN CAUSE THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AFTER BEING STRUCK IN THE HEAD. THE CAUSE IS A CHEAP PLASTIC PIN THAT IS UNDER CONSTANT PRESSURE AND HAS DETERIORATED OVER TIME AND RELEASE WITHOUT WARNING. THIS KNOWN POTENTIAL PROBLEM HAS NOT HAPPENED TO ME YET. BUT JEEP (FCA) ISSUED A WARNING AND EXTENDED THE WARRANTY BUT HAS NOT YET ISSUED A RECALL TO FIX THE POTENTIAL PROBLEM. THEY ARE ONLY FIXING THIS IF IT HAS DEPLOYED, LEAVING ALL OTHER CUSTOMERS WORRYING AND WAITING FOR A POTENTIAL HIT TO THE HEAD ANYTIME WHILE DRIVING. THERE ALREADY IS A CLASS ACTION SUIT AGAINST FCA IN FLORIDA.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - MILL CREEK, WA

    MONTHS AGO, I WAS ADVISED OF AN ISSUE THAT WOULD CAUSE A DESTRUCTIVE VEHICLE FIRE. AS OF THIS DATE THERE IS NO CORRECTION AVAILABLE FOR THE RECALL AND NO INDICATION THAT MY VEHICLE WILL BE REPLACED IF IT IS DESTROYED BY THE RESULTING FIRE. FURTHER, THERE IS NO REMEDY PROMULGATED FOR MY HEIRS IF I OR OTHERS LOOSE THEIR LIFE IN THE FIRE. PLEASE ADVISE ME ON MY AVAILABLE ACTIONS.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - HOPKINSVILLE, KY

    THE RADIO SCREEN STOPPED WORKING BUT WILL COME BACK AT TIMES. WHEN THE SCREEN GOES BLANK, I CAN'T DO ANYTHING OR ADJUST ANYTHING THAT WOULD NORMALLY BE ON THE SCREEN. WHICH MEANS I CAN NOT CONTROL HEAT OR GET ANY. IT IS LIKE THIS DURING DRIVING OR SITTING STILL.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - BRONX, NY

    ON JANUARY 22, 2021 AT 0645HRS, I WAS DRIVING ON A CITY STREET IN QUEENS NY AND WHILE STOPPED AT A STEADY RED LIGHT MY VEHICLE STALLED. WHEN THE TRAFFIC LIGHT TURNED GREEN I NOTICED ON THE DASHBOARD READ 'SHIFT TO P' AND I HAD TO SHIFT TO PARK, PRESS ENGINE START, SHIFT TO DRIVE AND CONTINUE ON MY WAY HOME. THIS IS THE SECOND TIME THAT THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - TIOGA, PA

    MY 2016 JEEP GRAND CHEROKEE LAREDO MAKES A GRABBING FEEL OR NOISE WHEN IT DOWN SHIFTS FROM 2ND TO 1ST SO NOT SURE IF IT HAS SOMETHING TO DO WITH THE TRANS. OR MAYBE THE BREAKS I FEEL IT HAS SOMETHING TO DO WITH THE TRANSMISSION BUT CAN'T SEEM TO GET ANY ANSWERS EXCEPT YUM THAT'S NORMAL FOR THE JEEP I CALL BULL**** BUT HAPPENS WHEN IT IS IN MOTION SLOWING DOWN AND TURNING MOSTLY.

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - PLANO, TX

    THE VEHICLE WAS IN MOTION ON A CITY STREET, THE AIR BAG LIGHT COMES ON AND OFF, VEHICLE HAS NOT BEEN INVOLVED IN ANY TYPE OF ACCIDENT SO NOT SURE WHY THE LIGHT IS COMING OFF OR ON? THANKS

    Source: NHTSA WEB SITE
  • 2016 JEEP GRAND CHEROKEE
    - SOUTH BEND, IN

    UCONNECT RADIO/SATELLITE CHANNELS RANDOMLY CHANGE BY THEMSELVES WHICH IS A REAL DISTRACTION WHILE DRIVING. I STARTED HAPPENING ABOUT A MONTH AGO.

    Source: NHTSA WEB SITE