2014 JEEP GRAND CHEROKEE Complaints

THE VEHICLE STALLS WHILE YOU ARE DRIVING IT, TRANSMISSION LIGHT COMES ON. IT SAYS PLACE IN PARK TO RESTART BUT SOMETIMES TAKES FOREVER AND THEN IT SPUTTERS. SOMETIMES WHEN YOU TURN THE VEHICLE OFF YOU CAN STILL HEAR THE FUEL PUMP OPERATING. THIS HAS HAPPENED SEVERAL TIMES NOW. I HAVE A CHILD AND IF ANYTHING HAPPENS- LIKE GETTING RAN OVER BY ONCOMING TRAFFIC AND EITHER OF US GETS HURT- SOMEONE IS GOING TO PAY DEARLY. IT'S NOT LIKE JEEP CHRYSLER DOESN'T KNOW ABOUT THIS PROBLEM. PLEASE MAKE THEM PULL ALL OF THESE VEHICLES OFF OF THE ROAD BEFORE SOMEONE GETS KILLED. THANK YOU! THE LAST TIME IT STALLED WAS DURING MY FATHER'S FUNERAL..THANKS JEEP!!! IT STATES THE LAST TIME AND MILES...LET ME TELL YOU, THIS ISNT THE ONLY TIME!!

FOR BOTH THE DRIVER AND PASSENGER FRONT SEATBELTS, THE UPPER HANGING (BELT) BRACKET WHICH ATTACHES TO THE HEIGHT ADJUSTMENT FEATURE HAS CRACKED. THE DRIVER SIDE IS MORE SEVERE THAN THE PASSENGER SIDE, RENDERING IT USELESS AS IT PREVENTS THE BELT FROM PROPERLY TENSIONING/RETRACTING. THIS ISSUE WAS NOTICED LAST WEEK DURING A TRIP TO NORTHERN NEVADA AREA WHERE TEMPERATURES WERE AT A LOW OF BELOW ZERO DEGREES (F), AND AFTER DRIVING ON DIRT ROADS (DESCRIBED BY BUREAU OF LAND MANAGEMENT AS ROADS ACCESSIBLE TO PASSENGER CARS).

THE TOTAL INTEGRATED POWER MODULE HAS BEGUN TO FAIL RESULTING IN DELAYED OR NO ENGINE TURNOVER WHEN IGNITION BUTTON IS PUSHED WHILE PARKED (ALTHOUGH REMOTE START ON KEY FOB WORKS FINE, BATTERY IS FINE AND STARTER IS FINE), DRIVER SEAT MOVING ON ITS OWN WHILE DRIVING ON HIGHWAY, HEADLIGHTS FAILING AT NIGHT WHILE DRIVING ON SUBURBAN STREETS, ETC.

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE AND THE CONTACT STRUCK A DITCH ON THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND SPINE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE PARTS WERE UNAVAILABLE PRIOR TO THE CRASH. THE FAILURE MILEAGE WAS 48,000. *BF *TT THE CONSUMER STATED THAT THE TIRE WAS NOT THE CAUSE OF THE ACCIDENT BUT THAT THE TIRE OFF AT THE TOW YARD.*TR

COPY OF A LETTER TO CHRYSLER CHAIRMAN AND CHIEF EXECUTIVE OFFICE SERGIO MARCHIONNE REGARDING SAFETY CONCERNS ABOUT A 2014 JEEP OVERLAND. *LD THE CONSUMER STATED THE THERE WAS NO REPAIR AVAILABLE FOR THE SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING A BATTERY ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THE ALTERNATOR FAILED AS PER THE RECALL. *JS

I HAVE 60K MILES ON MY JEEP, AND NO DEALERSHIP WILL REPLACE THE PLASTIC TOP LOOP PART ON THE SEAT BELT. BOTH ARE CRACKED WHICH CAUSES MY SEAT BELT TO NOT RETRACT. THE DEALERSHIP AND THE MAINTENANCE BOTH AGREE THEY HAVE NEVER SEEN ANYTHING LIKE IT. THEY STATED I'M NOT COVERED BY WARRANTY AND WON'T REPLACE IT. BOTH FRONT ONES WENT OUT. JEEP JUST LOST A CUSTOMER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE DEALER (ROCKETTOWN CHRYSLER DODGE JEEP RAM, 1221 N H ST, LOMPOC, CA 93436, (805) 617-3000) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PREMATURE OIL LEAK UNDER THE VEHICLE. THE DEALER (RIVERDALE CHRYSLER JEEP DODGE RAM, 5869 BROADWAY, BRONX, NY 10463, (718) 548-2800) INSPECTED THE VEHICLE AND STATED THAT THE MANUFACTURER WAS AWARE OF A KNOWN ISSUE WITH THE OIL HOUSING FILTER. THE MANUFACTURER HAD A CAMPAIGN TO REPLACE THE SEAL, WHICH THEY STATED THAT THE CONTACT'S VEHICLE WAS INCLUDED IN; HOWEVER, THE DEALER HAD NOT FULLY INSPECTED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

MY JEEP AS THE T36 ALTERNATOR RECALL. MY VEHICLE RECENTLY WAS AFFECTED BY THIS RECALL AND IT'S EXTREMELY DANGEROUS. MY ENTER VEHICLE POWERED OFF AND THAT LEFT ME WITH NO POWER STEERING OR MUCH CONTROL OF THE VEHICLE WHILE TRAVELING DOWN THE ROAD.. WHEN I WAS ABLE TO GET TO A SAFE LOCATION I FOUND MY ALTERNATOR SMOKING HEAVY AND MY CAR WAS COMPLETELY DEAD. I TOOK THE JEEP TO THE DEALERSHIP AND THE ONLY CURRENT FIX IS TO REPLACE THE ALTERNATOR WITH THE SAME FAULTY DESIGN THAT FAILED IN THE FIRST PLACE. THIS IS EXTREMELY DANGEROUS IF THIS WOULD HAVE FAILED AT A HIGHER RATE OF SPEED OR IN ANY DAILY DRIVING SITUATION. I CANNOT BELIEVE CHRYSLER IS GETTING AWAY WITH THIS.

THURSDAY AFTERNOON, THERE WAS A FAINT SOUND OF A BELT WHIRRING OR SIMILAR, BUT NO CHANGE TO DRIVING. GABRIEL NOTED A WEIRD SMELL WHEN WE PARKED AT HOME, BUT I DIDN'T SMELL IT. I DROVE TO A MEETING AND NOTICED THE SOUND AGAIN, BUT NO LIGHTS ON OR CHANGE TO DRIVING. FRIDAY MORNING, I DROVE TO SCHOOL AND THE BATTERY LIGHT CAME ON, BUT NO OTHER CHANGES. FRIDAY AFTERNOON I DROVE FROM SCHOOL AT 1:20 TO HWY 12 AND MISSION ON MY WAY HOME. WITHIN A FEW BLOCKS THE BATTERY LIGHT CAME ON AND A NOTICE TO GO TO BATTERY SAVE MODE CAME ON. BY MIDDLE RINCON, I STARTED TO SMELL SOMETHING, BUT NO CHANGE OTHERWISE. AT THAT LIGHT, ANOTHER DRIVER WAVED ME DOWN AND WE PULLED INTO VALERO. HE HELPED ME LIFT THE HOOD, WHICH HAD BILLOWING SMOKE BY THEN COMING OUT, AND HE SAID IT LOOKED LIKE THE ALTERNATOR, BUT DID NOT SEE FIRE. I THEN CALLED LITHIA AND THEN AAA TO GET A TOW TO LITHIA, BECAUSE I WAS CONCERNED ABOUT DRIVING IT ANY FURTHER. I WAS CHARGED $5 FOR THE EXTRA .2 MILES OF THE 5.2 MILES IT TOOK ME TO GET TOWED. I REMEMBERED THAT WHEN I GOT MY OIL CHANGE IN LATE DEC-EARLY JAN, BOB TOLD ME THERE WAS A RECALL ON THE ALTERNATOR, BUT THERE WAS NO PART OR SOLUTION AVAILABLE YET. I DID NOT RECEIVE A RECALL LETTER, BUT RESEARCHED TODAY THAT PEOPLE RECEIVED IT IN JULY 2017. MY DEALERSHIP INSISTS ON GOING THROUGH MY EXTENDED WARRANTY AND A $200 DEDUCTIBLE AND DID NOT GIVE ME A CAR FOR THE DAYS IT'S BEEN THERE SO FAR. I HAVE FILED A COMPLAINT WITH THE COMPANY'S RECALL DEPARTMENT.