2014 JEEP GRAND CHEROKEE Complaints

TAKATA RECALL: DRIVER SEAT BELT WILL NOT RETRACT PROPERLY AS IT SHOULD, MUST BE GUIDED WITH HAND TO BRING IT BACK TO ORIGINAL STANDING POSITION. NOT COVERED BY DEALERSHIPS OR EXTENDED BUMPER TO BUMPER WARRANTIES.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO PICK UP SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE VEHICLE WAS DIFFICULT TO START. THE BATTERY WAS INSPECTED BY THE CONTACT AND THE DRIVER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO THE DEALER (MICHIANA CHRYSLER DODGE JEEP RAM FIAT, 120 W MCKINLEY AVE, MISHAWAKA, IN 46545, (574) 254-2010) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE PREMATURELY MELTED AND NEEDED TO BE REPLACED. THE DEALER WAS UNABLE TO VERIFY THE CAUSE OF THE FAILURE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER ISSUED THREE RECALLS ON THE BRAKES AND FIVE RECALLS FOR THE ELECTRICAL SYSTEM. THE FAILURE WAS REPORTED TO THE MANUFACTURER TO DETERMINE IF THEY COULD DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THERE IS A SAFETY RECALL FOR A POSSIBLE FAILING GENERATOR FOR MY VEHICLE BUT I HAVE NOT BEEN INCLUDED IN THE RECALL AND AM WORRIED ABOUT MY VEHICLE SUDDENLY STALLING AND CAUSING AN ACCIDENT. I HAVE A 204 WITH A 3.6 8 SPEED ENGINE THAT WAS MANUFACTURED DURING THE TIME PERIOD INDICATED THE RECALL IS # 14V634000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE REAR BACKUP CAMERA HAS BECOME DEFECTIVE AS CONDENSATION HAS GOTTEN INTO IT. REPLACEMENT IS NEEDED BUT THIS IS CLEARLY SOMETHING THAT SHOULD BE COVERED UNDER A RECALL. THE CAMERA IS VERY BLURRY AND YOU CANNOT SEE THINGS IN FOCUS AS YOU ARE BABBLING UP THE VEHICLE. THIS PRESENTS A DEFINITIVE SAFETY HAZARD.

CHRYSLER WILL NOT COVER A MALFUNCTION IN THEIR SEAT BELTS. THEY ARE DIRECTLY RESPONSIBLE FOR SEAT BELT NOT WORKING AND WILL NOT COVER THEIR PARTS UNDER ANY WARRANTIES LEAVING ME TO DRIVE AROUND WITH A NON-WORKING SEAT BELT. IF THE ISSUE WAS BECAUSE OF MY DOING I WOULD BE MORE WILLING TO PAY TO HAVE IT FIXED - THE PROBLEM IS THEIR PLASTICS BREAK WITHOUT NOTICE (PICTURE ATTACHED). I HAVE A BARELY 4 YEAR OLD CAR AND THE SEAT BELT IS ALREADY BROKEN AND HAVE GOTTEN NO HELP FROM ANY JEEP DEALERSHIP. I WAS UNDER THE ASSUMPTION IT WAS FEDERAL LAW TO MANDATE A LIFETIME WARRANTY ON SEAT BELTS SINCE IT IS A SAFETY ISSUE.

WE TOOK OUR VEHICLE IN FOR ROUTINE SERVICE AND WERE INFORMED THAT WE NEEDED AN OIL COOLER AS WELL AS A RADIATOR. THE ESTIMATED COST TO REPAIR IS $1300.00. THE VEHICLE IS NOT VERY OLD FOR THIS TYPE OF ISSUE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ONLY FUNCTIONED ON THE HIGHEST SETTING. IN ADDITION, WHEN THE WIPERS WERE NOT ACTIVATED, THEY WOULD STOP IMMEDIATELY IN THE POSITION THEY WERE IN AT THE TIME OF USE. PROVIDENCE AUTO (804 LANCASTER PIKE QUARRYVILLE, PA) CONFIRMED THE FAILURE AND STATED THAT THE MULTI-SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO INQUIRE ABOUT WHY THE VEHICLE WAS NOT INCLUDED. THAT MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

I WAS COMING TO A GRADUAL STOP AT A TRAFFIC LIGHT ON A LOCAL ROAD WHEN THE ACTIVE HEAD RESTRAINT SEEMINGLY DEPLOYED. I WAS NOT IN A COLLISION AND THERE WAS NO REASON FOR IT TO DEPLOY. UPON EXAMINING THE MECHANISM IT WAS NOT TRIGGERED, RATHER IT FAILED BECAUSE THE PLASTIC CLIPS THAT HELD ONTO THE LATCH HAD BROKEN OFF INTERNALLY CAUSING THE HEADREST TO HIT ME VIOLENTLY IN THE BACK OF THE HEAD. THIS COULD HAVE BEEN FAR WORSE HAD I NOT BEEN ALMOST AT A COMPLETE STOP.

BRAKE BOOSTER IN VEHICLE IS PRONE TO FAIL. FAILURE OF BRAKE BOOSTER COMPONENT LEADS TO TOTAL FAILURE OF THE WHOLE BRAKING SYSTEM. THIS CAN LEAD TO UNEXPECTED ACCIDENTS. MY VEHICLE HAS BEEN EXPERIENCING A SQUEAK COMING FROM THE BRAKE PEDAL WHEN PRESSURE IS APPLIED TO THE BRAKES. BROUGHT IT IN TO THE DEALERSHIP AND THEY TOLD ME THAT THE BRAKE BOOSTER NEEDS REPLACING. THEY TOLD ME THAT FAILURE TO REPLACE PART CAN LEAD TO MAJOR SAFETY ISSUES.