2014 JEEP GRAND CHEROKEE Complaints

JEEP FAILED TO START FOR WEEKS WITHOUT A JUMP START. REPLACED BATTERY TWICE AND ALTERNATOR ONCE; THIRD BATTERY REPLACEMENT DURING 11.15.2017 REPAIRS. TOTAL INTEGRATED POWER MODULE (TIPM) FOUND TO BE FAULTY. SAFETY ISSUES ARE A MAJOR CONCERN, AS THE TIPM IS CRITICAL FOR THE SAFE OPERATION OF THE VEHICLE.

WHEN ATTEMPTING TO ACCELERATE THE THROTTLE BECOMES UNRESPONSIVE AS IF THE CAR IS OUT OF GEAR. THIS IS WORSE WHEN ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC. THE CAR WILL SLOW DOWN QUITE A BIT BEFORE THE THROTTLE STARTS RESPONDING AGAIN. I NOTIFIED THE DEALER AND THEY COULDN'T ISOLATE THE PROBLEM. THIS HAS HAPPENED MANY TIMES SINCE IT WAS INITIALLY REPORTED.

THE SUNROOF TEMPERED GLASS SPONTANEOUSLY EXPLODED SHATTERING GLASS DOWN ON THE DRIVER WHILE DRIVING ON A THE FREEWAY AT 65 MPH. THERE WERE NO BRIDGES AND IT WAS LIGHT TRAFFIC. DRIVER WAS IN SHOCK AND ALMOST CRASHED. CAR INTERIOR IS FILLED WITH GLASS. THERE ARE NO MARKS ON CAR TO INDICATE A FOREIGN OBJECT CAUSED THE GLASS TO SHATTER.

FUEL PUMP FAILURE AT 1/4 TANK OF GAS. OCCURRED WHILE MAKING A LEFT OUT OF A PARKING LOT. SUDDENLY NO FORWARD PROPULSION OF VEHICLE WHEN PRESSING GAS, IN THE MIDDLE OF EXITING THE PARKING LOT. CLEARED THE LEFT TURN WITH SLOW FORWARD MOMENTUM AND CAR SHUT OFF AFTER MANEUVERING TO SIDE OF THE ROAD. CAR UNABLE TO START AFTER THAT. HAD IT TOWED TO THE DEALER. DEALER ADVISED OF SECONDARY FUEL PUMP FAILURE, WHICH ASSISTS WHEN LESS THAN 1/4 TANK OF GAS AVAILABLE. A SEARCH OF FORUMS INDICATES OTHERS HAVING A SIMILAR PROBLEM.

THE SUNROOF ON MY 2014 JEEP GRANDE CHEROKEE SRT SPONTANEOUSLY EXPLODED AS I WAS DRIVING 70MPH ON INTERSTATE 5 IN OREGON. TRAFFIC WAS MINIMAL AT 3:45 PM. IT WAS 54 DEGREES OUTSIDE AND THE WEATHER WAS CLEAR. IT HAD RAINED EARLIER IN THE DAY. THE EXPLOSION SOUNDED LIKE A GUNSHOT BLAST IN MY EAR. IT WAS VERY SCARY AND EXTREMELY DANGEROUS. THERE WAS ABSOLUTELY NO WARNING, NO CRACKS, NO LEAKS. I DID HAVE THE AUTOMATIC COVER OPEN TO LET LIGHT IN, BUT THE SUNROOF ITSELF WAS CLOSED. THE GLASS EXPLODED UP AND OUT, SO I AM FORTUNATE THAT I ONLY HAD A DUSTING OF GLASS THAT FELL AROUND ME. DEFINITELY, THE MOST FRIGHTENING EXPERIENCE I HAVE EVER HAD WHILE DRIVING.

THE ACTIVE HEAD RESTRAINT SYSTEM SUDDENLY DEPLOYED WHILE DRIVING NORMALLY ON CITY STREETS, AND WAS NOT INVOLVED IN A COLLISION OF ANY KIND. PLASTIC RETAINING CLIPS NOW VISIBLE INSIDE THE HEADREST APPEAR TO HAVE FAILED, PREVENTING RESETTING.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOST POWER WITHOUT WARNING AND FAILED TO SHIFT OUT OF GEAR. ALSO, THE WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GATOR CHRYSLER DODGE JEEP, 840 S HARBOR CITY, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED AND THE SYSTEM RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING, THE VEHICLE WAS STUCK IN GEAR AND MADE AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO SIMMONS ROCKWELL DODGE CHRYSLER JEEP (7329 HAMMONSPORT RD, BATH, NY 14810) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. AGAIN, THE VEHICLE FAILED TO SHIFT OUT OF GEAR AND THE INTERIOR LIGHTS BLINKED. THE VEHICLE WAS TAKEN TO VERO BEACH CHRYSLER JEEP DODGE (855 S US HIGHWAY 1, VERO BEACH, FL 32962). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32752611 WITH HEATHER AT 844-378-0573, EXT 89379. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000.

WHILE DRIVING THE JEEP, THE ALTERNATOR SHORTED AND STALLED THE CAR. ALL POWER WAS LOST TO THE ENGINE STEERING AND LIGHTS JUST AS I WAS CROSSING A VERY BUSY INTERSECTION. I WAS ABLE TO ROLL THROUGH THE INTERSECTION WHERE THE CAR DIED IN THE MIDDLE OF THE ROAD. ALTERNATOR BEGAN TO SMOKE HEAVILY. COMPLICATING MATTERS, THE CAR HAS A FULLY ELECTRONIC SHIFTING MECHANISM PREVENTING ME FROM PUTTING THE CAR IN NEUTRAL AND PUSHING IT OFF THE ROAD. IT SAT IN THE MIDDLE OF A ROAD UNTIL A TOW TRUCK ARRIVED.

ENGINE FAILED. THE ENGINE (5.7L HEMI) FAILED IN MIDDLE OF SIX LANE ROAD. FORTUNATELY NOT MUCH TRAFFIC AROUND VEHICLE WHEN ENGINE FAILED. IF THIS HAPPENED ON INTERSTATE IT COULD HAVE A SUBSTANTIAL SAFETY RISK. MECHANIC REPORTED THE ENGINE LOST A ROD AND DAMAGED THE BLOCK. SINCE VEHICLE UNDER WARRANTY, THE ENGINE WAS REPLACED. ONLY 47000 MILES ON ENGINE.

THE ACTIVE HEAD REST FOR MY 2014 JEEP GRAND CHEROKEE HAD SPONTANEOUSLY DEPLOYED WHILE PARKED IN MY GARAGE. I HAD TAKEN IT TO THE DEALER FOR REPAIR AND I WAS TOLD THE PLASTIC CLIPS WERE BROKEN AND IT COULDN'T BE RESET AND THE HEAD REST NEEDED TO BE REPLACED AT MY EXPENSE. APPARENTLY THIS IS NOT A VEHICLE RECALL ISSUE BUT POSSIBLY SHOULD BE LOOKED INTO AS ONE. I HAVE FOLLOWED UP THIS TYPE OF ISSUE ON THE INTERNET AND FOUND MULTIPLE CASES WITH SIMILAR OR THE EXACT TYPE OF ISSUE. THIS POSES A HUGE SAFETY HAZARD, IF I HAD BEEN DRIVING, AND THE HEADREST DEPLOYED IN THIS MANNER IT COULD HAVE CAUSED A SERIOUS ACCIDENT.