2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, HE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT THEN NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. UPON INSPECTION, THE CONTACT STATED THAT HE NOTICED THAT SMOKE CAME FROM THE ENGINE BUT NOTICED A WIRING ODOR. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 84,000. UPDATED 12/13/2017 *LN *JS

I CURRENTLY OWN A 2014 JEEP GRAND CHEROKEE AND HAVE HAD A SIGNIFICANT NUMBER OF ISSUES WITH THE VEHICLE WITH ZERO HELP FROM THE MANUFACTURER THAT INCLUDE ITEMS REGARDING MY LIGHTS SHUTTING OF DURING NIGHT DRIVING, MY ENGINE SHUTTING DOWN 3 TIMES WHILE PULLING ONTO A MAJOR HIGHWAY AS WELL AS MY BRAKES MALFUNCTIONING WHILE DRIVING ON A MAJOR INTERSTATE. I HAD HAD OTHER ISSUES BUT AS THE MANUFACTURER HAS BEEN UNCOOPERATIVE AND I AM STUCK WITH AN UNSAFE VEHICLE WITH A CHILD ON THE WAY I WOULD LIKE TO MAKE SURE I FILE A COMPLAINT IN AS MANY PLACES AS I CAN BEFORE I SIMPLY LOOK TO GET RID OF THIS VEHICLE. ALL ISSUES OCCURED WHILE THE VEHICLE WAS IN MOTION AND ALL HAVE OCCURRED WHILE ON THE HIGHWAY DURING THE FIRST YEAR OF OWNERSHIP BUT AS THE SERVICE CENTER NEVER DOCUMENTED MY ITEMS PROPERLY I WAS STUCK WITH A LEMON AS I PUT 50K MILES ON IN THE FIRST YEAR DUE TO MY COMMUTE TO MY EMPLOYER FROM MILFORD, NH TO BURLINGTON, MA BEFORE MOVING BACK TO MA WHERE I PURCHASED THE VEHICLE. THE MOST RECENT ISSUE WAS MY BRAKE BOOSTER WHICH LEAKS WATER INTO IT AND FREEZES DURING COLD WEATHER AND MY VEHICLE HAS BEEN SITTING AROUND SINCE FEB AS THE DEALERSHIP WILL NOT COVER IT AS THEY CLAIM TO HAVE ALREADY REPLACED THE RECALLED ITEM SO I AM IN THE MIDDLE OF A DISPUTE OVER THAT NOW AS WELL. ANY HELP YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED.

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT SWERVED TO AVOID A DEER. IN THE PROCESS, THE CONTACT'S VEHICLE CLIPPED THE DEER. THE VEHICLE LEFT THE ROADWAY, LANDED IN A DITCH, AND FLIPPED AND ROLLED OVER. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER OF THE VEHICLE (THE CONTACT'S HUSBAND)SUSTAINED INJURIES TO THE FACE AND HEAD. THE CONTACT (SEATED IN THE FRONT SEAT) SUSTAINED INJURIES TO THE BACK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

LEATHER DASH COMING UNGLUED WITH THE ADHESIVE JEEP USED TO ADHERE THE LEATHER DASH TO THE PLASTIC UNDERNEATH CAUSING VISIBILITY ISSUES ALONG WITH A SAFETY ISSUES THAT CAN BLOCK DEFROST VENT ALONG WITH AIRBAG INTERFERENCE.

WHILE DRIVING MY VEHICLE WILL JERK VIOLENTLY WHILE GOING FROM 2ND TO 3RD, AND 3RD TO 4TH GEAR. IT ALSO DOES IT WHEN YOU BRAKE. TOOK TO DEALERSHIP 7/25/17 AND WAS TOLD THAT A VALVE NEEDED TO BE REPLACED. PART IS ON BACK ORDER. TODAY, 7/30/17, WHILE DRIVING MY VEHICLE AT NO MORE THAN 30MPH ON A CITY STREET, IT GOT STUCK IN 3RD GEAR AND CHECK ENGINE LIGHT TURNED ON. WOULD NOT LET ME DO A MANUAL ENGAGE OR SWITCH TO SPORT MODE. HAD TO PULL OVER AND RESTART THE CAR TO GO BACK TO NORMAL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN THE CONTACT ACTIVATED THE AIR CONDITIONER WHILE THE VEHICLE WAS STILL IN PARK, IT SUDDENLY BEGAN TO REVERSE. THE VEHICLE REVERSED ONTO THE NEIGHBOR'S YARD WHERE IT CAME TO A STOP. THERE WERE NO INJURIES. THE REAR DRIVER SIDE OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS INOPERABLE. THE CONTACT CALLED THE NORTH POINT CHRYSLER DEALER WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 31950316. THE MANUFACTURER ALSO STATED THAT THE REMEDY WOULD NOT BE AVAILABLE FOR ANOTHER MONTH AND A LOANER VEHICLE COULD NOT BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 31,500. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/29/17*LJ *CN

WHEN I TRIED TO SHUT THE ENGINE OFF, THE IGNITION BUTTON FELL INTO THE DASHBOARD. I WAS ABLE TO REACH INTO THE DASHBOARD AND PRESS THE BUTTON SWITCH TO START AND STOP THE ENGINE. THE DEALER CLAIMED IT WAS THE OWNERS' FAULT BECAUSE "THE BUTTON WAS PUSHED TOO HARD" AND A REPLACEMENT HOLDING RING (NOT COVERED UNDER THE EXTENDED WARRANTY) ENDED UP COSTING $250 PLUS TAX.

VEHICLE STATIONARY AT GAS STATION, USING GASOLINE 87 OCTANE AND FILLING VEHICLE, AFTER ABOUT 8 GALLONS FUEL SPITS OUT OF FILLER NECK AND PUMP STOPS, I HAVE TO SLOWLY AND REPEATEDLY SQUEEZE PUMP TO GET TANK TO FILL. HAD THE SAME PROBLEM WITH MY 2008 JEEP WRANGLER A FEW YEARS BACK. WHEN FUEL SPITS OUT OF FILLER IT SPITS ON ME AND THE GROUND POTENTIALLY CAUSING FIRE HAZARD AND DEFINITELY BAD FOR THE ENVIRONMENT.

THERE HAVE BEEN MORE RECALLS THAN I CAN COUNT, BUT RECENTLY I WAS DRIVING IT AND THE ALTERNATOR (WHICH WAS RECALLED) WHEN OUT IN THE MIDDLE OF DRIVING AND I HAD IMMEDIATELY PULL OVER AND LOST CONTROL OF THE CAR. I'VE HAD ANOTHER RECENT RECALL NOT THE SHIFTER AND MY STEREO RANDOMLY WENT BLACK, ALLOWING NO CONTROL OVER THE VEHICLE SETTINGS OR A/C. THIS CAR IS A LEMON!

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WITHOUT WARNING, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO A DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED AND THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) DUE TO THE AMP BEING 180 AND NOT 160. IT WAS UNKNOWN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 10/23/17 *BF *JS