2017 JEEP GRAND CHEROKEE Complaints

View complaints related to 2017 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2017 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP GRAND CHEROKEE
    - East Stroudsburg , PA

    When ever i move the steering wheel neck the traction control, the windshield wiper will not turn off. The signal lights and the back up line guide line will not work. When i took it to the shop i was told i fuse blow 3 times. And they don't know why. I think this is a defective system. And needs to be recalled asap

    Source: NHTSA WEB SITE
  • 2017 JEEP GRAND CHEROKEE
    - Kent, WA

    Purchased the car brand new back in 2017. In 2020, while driving normally, the car loss power and would not accelerate and started to have rough idles then auto stop/start came on followed by check engine. Brought it to the mechanic for diagnose and told me that there is a misfire on cylinder 2 and VVT sensor needs to be replaced. Brought it to the dealer and they fixed the issue. Two years after (present) at 100K miles, The car started to have the same issue. Yes it was high mileage but it was driven responsibly along with timely and proper maintenance from the dealer. The car started to have rough starts and white smoke on cold start. And on August 26, 2022 the car would not start. Got it towed to the dealer and told me that it has a bad starter. I was quoted for almost $2000. Once they got it to start after 3 weeks, they noticed the white smoke, the diagnosed it and told me that It has a blown head gasket. The car was driven responsibly and never overheated. They quoted me for $4600 just for the head gasket replacement. They still have my car and haven't decided what to do as it is very frustrating to think that in a short period of time, the car just gave up on us and will leave a huge hole in our pocket. It is our family car and now realized that Jeep (FCA/Stellantis) don't care about their customers because I have seen the same exact reports like mine. I don't get why it's not a recall yet. Please! Make this a recall because it's leaving families to have more financial hardship because of faulty engines that Jeep brand created.

    Source: NHTSA WEB SITE
  • 2017 JEEP GRAND CHEROKEE
    - la habra heights, CA

    THE 2014 - 2017 Jeep grand cherokee as well as many other chrysler mad 3.6lL v engines are all either past their standard warranty period or are approaching it. The problem i have specifically is that my car has under 50 k miles and i have a receipt showing it was bought in november of 2017, there for still under Jeeps powertrain warranty, and the headgasket is failing. ive been to multiple accredited mechanics before taking the vehicle to jeep how performed all the necessary test to concludits the gasket needs to be replaced. i then took it to a dealership who said " On thes 3.6L engines it extremely common for this to happen." i was then quoted 3k for the repair and dropped my car off. after 2 weeks of them having my car and me calling daily for updates i was finally told the car needs a new motor. which would cost 11k. I denied and called chrysler claims department who told me its out of warranty and I would have to pay out of pocket for the repairs before they would look into "how much they might be able to reimburse me" after searching online I've noticed this is a huge problem for many people. it seems as though Chrysler made an engine that will last 50 k miles and then have catastrophic engine failures. you might timed obsolescence. any way i hope this issue is looked into because this company, Chrysler is putting thousands of middle class Americans out of a vehicle or potentially into debt. hope to hear back soon [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2017 JEEP GRAND CHEROKEE
    - Austin, TX

    As I slow down close to a stop the car loses all power. The car will coast along with no power. I have to verve to the side of the road. The car has no power to accelerate . If I shut off the engine the computer reboots and everything is fine. I have submitted this problem to Jeep and nhtsa previously. I bought this car new from the dealer in 2017 and have had this problem starting in year one. Jeep updated the software back then. It only occurs about 1-2 times a year, but causes a very dangerous issue when it occurs.

    Source: NHTSA WEB SITE
  • 2017 JEEP GRAND CHEROKEE
    - Carmel, NY

    The contact owned a 2017 Jeep Grand Cherokee. The contact stated that while his wife was driving at an unknown speed, another vehicle crashed into the front driver’s side and caused the vehicle to be pushed off the road. The air bags failed to deploy. As a result, the contact’s wife was knocked unconscious, and sustained injuries to the neck, head, traumatic brain bleed and SIAHD. Medical attention was required. The other contact suffered a collapsed lung and broken sternum. A police report was filed. The vehicle was not repaired. The vehicle was deemed totaled. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JEEP GRAND CHEROKEE
    - Fresno, CA

    The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while stopped at a stop light, she depressed the accelerator pedal to activate the Auto START/STOP feature; however, a message stating, "Stop Safely Vehicle Will Shut Off Soon” was displayed and the vehicle failed to restart. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 61,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JEEP GRAND CHEROKEE
    - Troy, MI

    1. The vehicle was in park and it proceeded to move forward by itself. 2. The vehicle could have easily hit myself, my father or my dog. 3. I will report the incident to the dealership today. 4. There was no warning lamp present. The vehicle was on. It was in park. I had exited the vehicle and the door was closed. The vehicle then moved forward by itself and crashed into my parents' car. I had to enter the moving vehicle to address the situation.

    Source: NHTSA WEB SITE
  • 2017 JEEP GRAND CHEROKEE
    - Kansas City, MO

    Driving down the highway and power/acceleration did not work. I had to cross lanes of traffic to pull over the vehicle.

    Source: NHTSA WEB SITE
  • 2017 JEEP GRAND CHEROKEE
    - West Babylon, NY

    There are a ton of posts on Reddit showing a bunch of 3.6l jeep owners all having the same issue with the VVT/VVL Solenoid. It seems to be all the same, the truck starts running very rough and like complete [XXX], CEL starts blinking, and then they check the codes coming up and they all seem to be getting codes p0456, p105d & p0302. The misfire is in cylinder 2 and the VVT Solenoid needs to be replaced at not even 70k miles. The bad solenoid caused the jeep to be undriveable. There are a ton of jeep owners who are all having this same EXACT issue with their jeep and yet this isn’t a recall?? Jeep obviously made a faulty truck. Please explain HOW THERE ISN’T A RECALL TO FIX THE VVT/VVL SOLENOID IN THESE JEEPS?? Some people are spending thousands to get it fixed at a dealer, which is seriously messed up bc it’s one little part and such an easy fix and just getting ripped off. JEEP NEEDS TO FIX THIS OBVIOUS VERY WELL KNOWN ENGINE ISSUE BC THATS ON THEM, THEY SHOULD HAVE TO PAY, NOT THE CONSUMERS who put all their faith into jeep to make a good running truck, only to get [XXX]!!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2017 JEEP GRAND CHEROKEE
    - Gold Hill, OR

    https://www.nhtsa.gov/vehicle/2017/JEEP/GRAND%252520CHEROKEE/SUV/4WD#complaints360 SAME AS THIS COMPLAINT at start up, dashboard flashes warning for EVERYTHING....SHIFTER, BRAKES, ETC BLINKERS DON'T WORK! When it finally quits, engine light stays on but it will shift. computer isssue

    Source: NHTSA WEB SITE