2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CAPLESS FUEL TANK LEAKED FUEL FROM THE NOZZLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL NEEDED TO BE REPLACED. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

PASSENGER SIDE FRONT ACTIVE HEADREST DEPLOYED ON IT'S OWN, (NO COLLISION, OR IMPACT) WHILE AT A COMPLETE STOP AT A TRAFFIC LIGHT, SOUNDED LIKE A GUN SHOT, ADULT PASSENGER IS SUFFERING WITH WHIPLASH, AND TERRIFIED TO RIDE IN MY JEEP AGAIN.

THE TRANSMISSION HAD A HARD SHIFT. THE VALVE BODY WAS REPLACED AND IT SHIFTED WORSE. NOW THE ENTIRE TRANSMISSION IS BEING REPLACED AS I AM TYPING THIS BUT I FEEL THE CAR WILL CONTINUE TO HAVE ISSUES. HIS IS HE MODEL THAT HAD THE DEFECTIVE GEAR SHIFTER AND RECALL.

TL* THE CONTACT OWNED A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 62 MPH, A LARGE TRACTOR TRAILER MERGED INTO THE CONTACT'S LANE AND CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED AND DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE UPPER BODY, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,978.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED ON ANOTHER OCCASION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,300.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE "BATTERY VOLTAGE LOW" INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED INTO A PARKING LOT AND THE DRIVER NOTICED SMOKE FROM THE HOOD. THE DRIVER OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE. THE DRIVER EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

THURSDAY EVENING MY HUSBAND WAS BACKING OUT OF OUR GARAGE AT OUR HOUSE. WHEN HE GOT TO THE STREET (A RESIDENTIAL ROAD) HE PUT THE CAR INTO DRIVE AND THAT'S WHEN THE DRIVER'S HEADREST DEPLOYED (SEPARATED FROM THE PLASTIC PIECE LIKE AN AIRBAG, HEADREST RESTRAINT ACTIVATION THING) HITTING MY HUSBAND IN THE BACK OF THE HEAD FORCEFULLY. HE DID NOT HIT ANYTHING OR RUN OVER ANYTHING WHILE BACKING OUT. NO OTHER AIRBAG DEPLOYED IN THE CAR, JUST THAT ONE. HE PULLED BACK INTO THE GARAGE AND TOLD ME WHAT HAPPENED. WE GOT ON CHRYSLER'S MOPAR WEBSITE TO SEE IF THERE WERE ANY RECALLS REGARDING THAT PART. THERE WERE NO CURRENT RECALLS ON OUR VEHICLE AND WE WERE UP-TO-DATE WITH ALL THE RECALLS ON OUR VEHICLE. WE CONTACTED CHRYSLER SEVERAL TIMES AND GOT NOWHERE WITH THEM, BUT THE FIRST REPRESENTATIVE WE TALKED TO DID GIVE US A CASE NUMBER. THEY ARE BASICALLY SAYING IT IS OUT OF THEIR HANDS AND IN THE DEALERSHIPS. WE THEN CONTACTED THE DEALERSHIP WHERE WE PURCHASED AND SERVICE OUR JEEP. THEY TOLD US TO HAVE IT TOWED THERE AND THEY WILL INSPECT THE PROBLEM. EVEN IF THEY FIX THE PART OR RESET THE AIRBAG THING, I AM STILL SCARED TO DRIVE MY CAR TO AND FROM WORK AND TRANSPORT MY CHILD. *TR

ON FEB 10TH 2017 WHILE DRIVING TO WORK THE CAR LOST ITS POWER IN THE MIDDLE OF THE HIGHWAY, ABS FAILED, POWER STEERING FAILED, AND EVERY INDICATOR ON THE DASH BOARD LIT UP. WHEN THE CAR FINALLY STOPPED, CAR SHUT DOWN WHILE IT WAS IN GEAR. AFTER FURTHER INSPECTION AT THE JEEP DEALERSHIP, IT WAS DETERMINED THAT ALTERNATOR WAS AT FAULT AND CAUSED THE CAR TO STALL AND ELECTRONICS TO FAIL. COSTING $1,600 IN REPAIRS

IT BROKE AND IT HIT MY WIFE IN THE HEAD, NEED TO BE REPLECED AND PROGRAMED TO REPLACE IT THE DEALER WANTS 570.00 DLS