2014 JEEP GRAND CHEROKEE Complaints

MULTIPLE PROBLEMS WITH THE FORWARD COLLISION WARNING (FCW) AND ADAPTIVE CRUISE CONTROL (ACC) SYSTEMS 1) SYSTEM WILL ISSUE FALSE BRAKE WARNINGS (AND APPLY BRAKES IF ENABLED) ON CLEAR STRAIGHT ROADS WITH NO OTHER CARS OR OBSTRUCTIONS. 2) SYSTEM WILL DISABLE ITSELF AT RANDOM INTERVALS DISABLE ITSELF FOR A PERIOD OF TIME (10-20 MINUTES). ONLY NOTIFICATION IS BRIEF "FCW/ACC SYSTEM DISABLED" NOTIFICATION IN GAUGE CLUSTER - NO AUDIO WARNING THAT IMPORTANT SAFETY SYSTEM DISABLED ITSELF. 3) WHEN USING ACC, WHEN VEHICLE RESUMES SET SPEED AFTER AUTONOMOUS BRAKING, VEHICLE WILL ACCELERATE INTO BACK OF NEXT VEHICLE AHEAD - HAVE TO MANUALLY INTERVENE AND APPLY BRAKES TO PREVENT COLLISION. NOTE THAT THIS VEHICLE USES A BOSCH LRR3 RADAR SENSOR SYSTEM FOR THE FCW AND ACC FEATURES. VEHICLE HAS BEEN INTO JEEP DEALERS FOR SERVICE FOR THIS ISSUE FIVE TIMES, AND EVEN AFTER OPENING STAR CASE WITH JEEP/CHRYSLER FCA, STILL NO FIX FOR THIS SERIOUS SAFETY ISSUE.

CHROME METAL INTERIOR TRIM IS PEELING OFF. THIS IS HAPPENING ON DRIVER'S DOOR HANDLE AND CUP HOLDER AREA. AS A RESULT, THE EDGES ARE RAZOR SHARP AND HAVE CUT MY HANDS ON TWO DIFFERENT OCCASIONS CAUSING LACERATIONS.

THE ACTIVE HEAD RESTRAINT (HEADREST) OF MY JEEP DEPLOYED WHILE DRIVING DOWN THE HIGHWAY CAUSING ME TO SWERVE INTO THE OTHER LANE. LUCKILY, THERE WEREN'T ANY CARS IMMEDIATELY AROUND ME SO I WAS ABLE TO REGAIN CONTROL AND CONTINUE ON WITHOUT INJURY. I BELIEVE THIS COULD BE A VERY DANGEROUS DEFECT IN OTHER SITUATIONS. THE ACTIVE HEAD RESTRAINT IS INTENDED TO GO OFF IN A COLLISION TO PREVENT WHIPLASH FROM AIRBAG DEPLOYMENT AS FAR AS I UNDERSTAND. MY VEHICLE WAS NOT IN AN ACCIDENT OR TOUCHED IN ANY WAY, SIMPLY TRAVELING STRAIGHT DOWN THE HIGHWAY. THIS WAS CONFIRMED BY AN INSPECTION AT THE LOCAL JEEP DEALERSHIP.

SHIFTER DOESN'T WORK. CAR WOULDN'T SHIFT TO PARK AND THE CAR ENGINE WOULDN'T SHUT OFF

THE OIL FILTER HOUSING PART NUMBER 68105583AF CRACKS ON 2014 MODELS CAUSING OIL LEAKS. THERE IS A POTENTIAL FOR FIRE WHILE DRIVING. THIS IS A KNOWN ISSUE AND THERE IS A BACK ORDER OF SEVERAL THOUSAND FOR THIS PART.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING THE VEHICLE AT NIGHT, THE CONTACT WAS CONCERNED THAT THE HEADLAMPS DID NOT PROJECT FAR ENOUGH AHEAD OF THE VEHICLE TO MAKE IT SAFE TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED, BUT THE ISSUE WAS DUE TO THE DESIGN OF THE HEADLAMPS AND THE WATTAGE OF THE BULBS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,500. THE VIN WAS NOT AVAILABLE.

ON THREE OCCASIONS IN THE SPRING OF 2016 THE VEHICLE ROLLED BACKWARDS ON A SLIGHT INCLINE WITH THE ENGINE OFF, IN PARK WITH THE PARKING BRAKE ENGAGED. ON ONE OF THOSE OCCURRENCES I WAS EXITING THE VEHICLE AND HALFWAY OUT WHEN IT BEGAN TO ROLL. I WAS ALMOST CAUGHT BETWEEN THE VEHICLE WITH AN OPEN DRIVERS DOOR AND A RETAINING WALL IN MY DRIVEWAY. I MANAGED TO JUMP BACK IN AND STOP THE VEHICLE. IN MARCH OF 2017 THE VEHICLE ROLLED FORWARD WHILE FACING IN THE OPPOSITE DIRECTION ON THE SAME INCLINE WITH THE ENGINE RUNNING, THE VEHICLE IN PARK AND THE PARKING BRAKE ENGAGED. AFTER IT HAPPENED THE FIRST TIME I WAS ABLE TO RECREATE THE PROBLEM TWO ADDITIONAL TIMES WITHIN A SPAN OF 2 MINUTES.

"TAKATA RECALL" DRIVING TO WORK MY CAR MADE A LOUD WHISTLING NOISE AND THE BATTERY LIGHT CAME OUT. I LET IT SIT DURING WORK AND AFTER WORK I STARTED IT UP. I THEN HOPPED IN AND WHILE DRIVING I NOTICED A BURNING SMELL COMING INTO THE TRUCK AND IT WAS SMOKING FROM THE HOOD AT A STOP LIGHT. I PROCEEDED HOME AND THE SMOKE WAS NOW INSIDE THE CAR. MY BABY COUSIN WAS IN THE CAR AND HE BEGAN COUGHING, THAT'S WHEN I LOOKED OVER AND NOTICED IT WAS VERY SMOKY IN THE CAR. I KEPT DRIVING HOME (THE STREET WAY) ROLLED THE WINDOW DOWN SLIGHTLY FOR VENTILATION AND NOTICED THAT MY PARKING SENSE LIGHT CAME ON. AT THE NEXT LIGHT, MY ABN LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT, AND SEVERAL OTHER LIGHTS. THAT BEGAN TO SCARE ME AND I KNEW IT WASN'T JUST MY BATTERY. THE NEXT TIME I TOOK MY FOOT OFF OF THE BRAKE THE SMOKE FROM THE HOOD INCREASED AS WELL AS IN THE CAR. THE WINDSHIELD WIPERS BEGAN GOING CRAZY, AND I COULD TELL THAT THE CAR WASN'T LETTING ME USE THE GAS ANYMORE AND THE WHEEL BEGAN TO LOCK UP. THIS REALLY MADE ME NERVOUS BECAUSE IT WAS EXTREMELY HARD TO TURN IT. AT THIS POINT IM PANICKING AND CAUSING TRAFFIC. PULLING INTO A SAFE LOCATION,THE WHEEL WAS COMPLETELY LOCKED AT THIS POINT AND EVEN PUSHING THE BRAKE WAS HARD. AFTER COMING TO A COMPLETE STOP THE CAR WOULDN'T LET ME PUT IT IN PARK, THEN THE VEHICLE JUST SHUT OFF. THE SMOKING CONTINUED FOR A FEW MINUTES BUT I JUMPED OUT AS SOON AS IT CAME TO A STOP. LUCKILY I TOOK ANOTHER ROUTE HOME OR ELSE I WOULD HAVE BEEN ON THE HIGHWAY WHEN THIS HAPPENED. I THEN CALLED AAA AND WAITED OUTSIDE TO GET THE TRUCK TOWED. IT TOOK THEM 25 MINUTES TO COME AFTER A 5 MINUTE PHONE CALL REQUESTING THEIR SERVICES. I GOT MY BELONGINGS OUT OF THE TRUCK AND IT STILL SMELLED LIKE BURNT SMOKE EVEN AFTER WAITING WITH THE WINDOW CRACKED. I DON'T HAVE PICTURES, I HAVE VIDEOS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE GEAR BECAME STUCK IN PARK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,496.

THE VEHICLE WENT IN FOR 4 RECALLS THAT I WAS NEVER NOTIFIED OF, OTHER THAN A FLIER FROM AUTONATION SAYING I HAVE 4 OPEN RECALLS. I CONTACTED AND SCHEDULE THIS IMMEDIATELY UPON RECEIPT. THEY WERE LOOKING AT THE BRAKE BOOSTER RECALL AND FOUND THE MASTER CYLINDER TO BE SHOT. I'VE DRIVEN LOTS OF CARS FOR OVER A MILLION MILES AND NEVER HAD A MASTER CYLINDER GO BEFORE. THIS IS ALARMING THAT AT 45K MILES THIS IS SHOT. THIS PART MUST BE DEFECTIVE. IN ADDITION, THIS APPEARS TO BE A COMMON OCCURENCE WITH 193 SUCH COMPLAINTS ON CARCOMPLAINTS.COM. I'VE TALKED TO FIAT CHRYSLER AND THEY ARE REFUSING TO ASSIST WITH THIS. I AM CERTAIN THEY ARE CORRECT IN IDENTIFYING THE ISSUE AS I HAVE NOTICED SOME BREAK DETERIORATION RECENTLY. JUST BECAUSE THERE WASN'T AN ACCIDENT INSTALLING FAULTY BRAKE MASTER CYLINDERS ON VEHICLES IS A HIGHLY DANGEROUS PROPOSITION.