2014 JEEP GRAND CHEROKEE Complaints

MY SUNROOF EXPLODED TODAY. I WAS DRIVING AT 50 MPH, EXTERNAL TEMP. IS 30 DEGREES AND SUNNY. THERE WERE NO CARS AROUND ME TO THROW A ROCK. THERE WAS NOTHING OVERHEAD. I WAS DRIVING ON ROUTE 137 IN MAINE, A WELL PAVED ROAD IN A FAIRLY RURAL AREA. I HAD THE SHADE CLOSED, AS I ALWAYS DO. I HEARD AND EXPLOSIVE NOISE DIRECTLY OVERHEAD. THERE WAS IMMEDIATE LOUD WIND NOISE ABOVE MY HEAD. I PULLED OVER AND OPENED THE SUNSHADE. THE SUNROOF WAS SHATTERED AND THE ENTIRE CENTRAL PORTION WAS GONE. ALL OF THE SHATTERED GLASS AROUND THE EDGES WAS CONVEX, BOWED OUTWARD AWAY FROM THE CAR.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND THE BRAKE BOOSTER AND BRAKE FLUID NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE REFUELING THE VEHICLE, THE NOZZLE WOULD INTERMITTENTLY SHUT OFF AFTER TWO TO THREE GALLONS HAD BEEN FILLED INTO THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

WHILE DRIVING ON A CITY STREET AND APPROACHING A BUSY INTERSECTION, MY WINDSHIELD WIPERS STARTED IN MOTION AND THE LIGHTS ON THE DASHBOARD LIT UP FOR A BRIEF SECOND, TO INCLUDE THE BATTERY LIGHT. THE STOP LIGHT WAS RED AND I FULLY STOPPED. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS TO ACCELERATE TO MAKE A LEFT TURN INTO THE INTERSECTION WHEN MY VEHICLE MOVED MERE INCHES BEFORE IT COMPLETELY SHUTDOWN. THIS ALL HAPPENED WITHIN A MINUTE WITH NO WARNING. TWO TRUCKS ATTEMPTED TO JUMP MY JEEP, BUT ALL THAT HAPPENED WAS THE JUMPER CABLES STARTED TO SMOKE AND HEAT TO THE POINT THEY WERE UNTOUCHABLE. I HAD TO HAVE MY JEEP TOWED TO A NEAR BY CHRYSLER DEALERSHIP WHERE THE ALTERNATOR AND BATTERY FAILED AND HAD TO BE REPLACED. THERE IS A SIMILAR RECALL FOR 2014 JEEP GRAND CHEROKEES DEALING WITH THE ALTERNATOR, BUT I WAS TOLD THAT MY JEEP WAS MANUFACTURED WITH A 180AMP AND NOT THE 160AMP LISTED IN THE RECALL.

VEHICLE WAS IN PARK AND WHEN I STARTED MY VEHICLE UP I LOOKED TO MY RIGHT AND NOTICED THE ACTIVE HEADREST ON JUST THE FRONT PASSENGER SIDE FAILED AND HAD EJECTED ON IT'S OWN WITHOUT BEING IN A COLLISION. I BROUGHT MY VEHICLE TO THE HELFMAN DODGE CHRYSLER JEEP RAM DEALERSHIP 7720 KATY FWY, HOUSTON, TX 77024. I AM BEING CHARGED FOR THE REPLACEMENT OF AN ENTIRELY NEW HEADREST WHEN MINE FAILED BY DESIGN.

MY JEEP ONLY HAS 41000 MILES ON IT. THE CHECK ENGINE LIGHT IS ON SO THERE FOR I CANT EVEN GET A VA.INSPECTION ON IT. THE REMOTE START WILL NOT WORK AS LONG AS CHECK ENGINE LIGHT IS ON. I HAD IT CHECKED AND WAS TOLD IT WAS THE FUEL NECK WAS LEAKING AIR AND LOST ITS SEAL. JUST THE PART TO FIX IT COST AROUND $ 500.00 PLUS THE LABOR AT $250.00 THIS IS A NEW IDEA FROM JEEP NOT TO HAVE A GAS CAP FOR THE FUEL NECK. I THINK THIS SHOULD BE A RECALL BY JEEP SINCE THEIR NEW IDEA DOES NOT WORK. 2014 WAS THE FIRST YEAR THAT JEEP DOSN'T HAVE A GAS CAP. JUST THINK, I INVESTED $42000.00 IN MY JEEP WITH ONLY 41000 MILES ON IT AND I CANT GET A VA. INSPECTION STICKER ON IT WITHOUT SPENDING ANOTHER $750.00 ON IT, JUST BECAUSE THEIR NEW IDEA DOESN'T WORK. I HOPE YOU CAN HELP ME WITH THIS PROBLEM. THANK YOU.

THE VEHICLE ROLLED DOWN THE DRIVEWAY WHEN IT WAS IN PARK AND THE IGNITION WAS OFF. IT DID NOT SLIDE, IT ROLLED. I IMMEDIATELY DROVE IT BACK UP THE DRIVEWAY, PUT IT IN PARK, SET THE PARKING BRAKE, AND TURNED OFF THE IGNITION. I EXCITED THE VEHICLE, AND ABOUT 2 MINUTES LATER IT DID THE SAME THING. PLEASE NOTE: THE JEEP HAD ALREADY RECEIVED THE SOFTWARE UPDATE FOR THE APRIL 2016 RECALL INVOLVING THE GEAR SHIFTER/ROLLAWAYS (SEE EA1600). I BELIEVE THIS IS A DIFFERENT ISSUE BECAUSE THE IGNITION WAS OFF WHEN THE ROLLAWAYS OCCURRED.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE ROLLED AND STRUCK RESIDENCE- CAUSED FRONT END DAMAGES. DEALERSHIP REFUSES TO REPAIR RECALL AT NO COST TO CONSUMER. *SMD THE STATED SHE WAS NOT AWARE OF A RECALL, PRIOR TO THE INCIDENT. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE SHUT OFF, THE STEERING WHEEL SEIZED, AND THE POWER STEERING WARNING INDICATOR FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.