2014 JEEP GRAND CHEROKEE Complaints

ACTIVE HEAD RESTRAINT (AHR) PASSENGER SIDE DEPLOYED DUE TO DEFECTIVE LOCK MECHANISM. THE PLASTIC HOOKS BROKE AND THE AHR WILL NO LONGER LOCK INTO PLACE. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENT AND DEPLOYED WHILE PARKED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. THE DEALER AND THE MANUFACTURER DID NOT DISCLOSE WHEN THE PARTS AND REMEDY WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. IN ADDITION, THE GEAR SHIFTED INTO PARK WHILE THE VEHICLE WAS IN MOTION, AND THE INSTRUMENT CLUSTER WARNING INDICATORS AND GAUGES FLICKERED. THE "SERVICE FOUR WHEEL DRIVE" WARNING INDICATOR FLASHED AS THE FAILURE PROGRESSED. THE CONTACT WAS PULLING OFF THE ROAD WHEN THE GEAR SHIFTED INTO PARK, CAUSING SKID MARKS AND THE BRAKES APPLIED WITHOUT WARNING. THE SHIFTER AND START BUTTON WENT INTO A LOCK MODE AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 24. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPOT AND SHIFTING THE GEAR INTO REVERSE, THE GEAR SHIFTER FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V24000 (POWER TRAIN). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,350.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE AND THEN PLACING THE GEAR SHIFTER INTO THE DRIVE POSITION, THE GEAR SHIFTER MOVED TO THE PARK POSITION INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOORS LOCKED AUTOMATICALLY AND THE BLUETOOTH WOULD NOT CONNECT WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THE BLUETOOTH STILL WOULD NOT CONNECT AND THE RADIO CUT OFF. THE DEALER PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,638.

I WAS TRAVELING 35MPH ON THE ON RAMP TO A MAJOR HIGHWAY WHEN THE AUTOMATIC BRAKING SYSTEM TURNED ITSELF ON. THERE WAS NO OBSTRUCTION IN FRONT OF ME AND THE SYSTEM WAS TURNED OFF. THE CAR STARTED BEEPING AND THE CAR SKIDDED TO A COMPLETE STOP IN THE MIDDLE OF THE ON RAMP ON IT'S OWN, THERE WAS NO WAY I COULD CONTROL THE VEHICLE. THE INCIDENT ALMOST RESULTED IN A COLLISION. THIS IS THE SECOND TIME THIS HAS HAPPENED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE NAVIGATION SCREEN WAS BLANK AND A BLUE COLOR. WHEN THE PUSH BUTTON START WAS INITIATED, THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO ENSURE THAT THE VEHICLE WAS ON OR OFF. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES UNTIL THE VEHICLE WAS REPAIRED FOR A MANUFACTURER'S RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND HAD NOT PROVIDED A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE ENGINE RACED SEVERAL TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS PLACED IN REVERSE OR DRIVE, IT WOULD AUTOMATICALLY SHIFT INTO PARK. THE ISSUE WAS DISCOVERED AFTER TAKING THE VEHICLE TO A LOCAL DEALER FOR AN ELECTRONIC SHIFT RECALL REPAIR. THE FAILURE MILEAGE WAS 28,000.

ON 9/24/2016 I WAS DRIVING IN FLORIDA GOING ON VACATION AND THE MOTOR (PENTASTAR V-6) STARTED MISFIRING. TOOK IT TO A JEEP DEALERSHIP IN FORT WALTON, FL AND WAS TOLD THAT IT NEED A TUNE UP. WAS CHARGED $308.67 FOR THE TUNE UP. DROVE THE VEHICLE ABOUT 10 MILES AND THE MISFIRING STARTED AGAIN. TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD IT NEEDED A NEW HEAD. THEY REPLACED THE HEAD AND WE TOOK THE VEHICLE AND STARTED BACK TO OUR CONDO AND IT STARTED MISFIRING AGAIN. WE LEFT THE NEXT DAY AND RETURNED TO OUR HOME IN WEST VIRGINIA. TOOK THE VEHICLE TO A DEALERSHIP HERE IN CHARLESTON, WV AND THEY SAID IT WAS A BAD COIL. WE WERE AGAIN CHARGED AND THE TOTAL WAS $279.27. IT APPEARS TO BE FIXED. I HAVE BEEN RESEARCHING THIS PROBLEMS AND APPEARS THERE ARE THOUSANDS OF THESE MOTORS WITH THAT HAVE EXPERIENCED THIS PROBLEM.