2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. UPON PLACING THE VEHICLE IN PARK, THE DISPLAY PANEL SHOWED THE GEAR IN PARK WHEN THE CONTACT EXITED THE VEHICLE. THE VEHICLE INDEPENDENTLY SURGED FORWARD INTO DRIVE AND CRASHED INTO THE CONTACT'S GARAGE DOOR. THE CONTACT HEARD AN ABNORMAL NOISE AND ENTERED THE VEHICLE TO ENSURE THAT THE GEAR WAS PLACED IN PARK. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

2014 JEEP GRAND CHEROKEE AUTO BRAKES FOR NO REASON, IT SENSED A STOPPED VEHICLE IN THE LEFT TURNING LANE AND SLAMMED ON THE BRAKES TWICE, I WAS IN THE LEFT LANE GOING 35 MILES PER HOUR; THIS HAS HAPPENED IN THE PAST ALSO. I DID REPORT THIS TO THE MANUFACTURER ABOUT SIX MONTHS AGO VIA EMAIL, I SAVED THE EMAILS AND THEIR RESPONSE. I COULD HAVE BEEN REAR ENDED BY A VEHICLE BEHIND ME BECAUSE OF THIS PROBLEM, LITERALLY ONCE IT STARTS I HAVE NO CONTROL OVER WHAT THE VEHICLE DOES, THERE IS NO WAY TO STOP THE JEEP FROM BRAKING. I SHUDDER TO THINK IF IT HAPPENED ON A FREEWAY. I WAS TRAVELING ON A STRAIGHT ROAD GOING 35 MILES PER HOUR IN THE LEFT LANE. ON THE EVENING OF 8/22/2016 I WAS DRIVING IN THE DARK AND MY AUTOMATIC HIGH BEAMS MALFUNCTIONED SEVERAL TIMES. THEY USED TO WORK PERFECTLY NOW THEY STAY ON AND BLIND ONCOMING DRIVERS AND THE DRIVERS AHEAD OF ME, THEY ALSO FAIL TO COME ONE WHEN I AM IN THE DARK AND THERE ARE NO OTHER CARS; BOTH INCIDENTS OF HIGH BEAM MALFUNCTION HAPPENED ON A COUNTRY ROAD AND ON THE FREEWAY LAST NIGHT. THIS PROBLEM STARTED IMMEDIATELY AFTER I HAD THE ELECTRONIC SHIFTER UPDATED AT THE DEALER AND SOME OTHER SOFTWARE UPDATES THAT WERE DUE BUT I DON'T KNOW WHAT THEY DID, I JUST KNOW THEY WERE SOFTWARE RELATED AND PART OF A RECALL. SAID VEHICLE IS GOING BACK TO THE DEALER FOR SEVERAL HOURS OF WORK ON THE SOFTWARE FOR BOTH THE HIGH BEAMS AN THE BRAKING SYSTEM ON THURSDAY, AUGUST 25, 2016.

I PURCHASED A JEEP GRAND CHEROKEE LIMITED EDITION FROM WILLIE RACINE DEALERSHIP IN VERMONT. I HAVE HAD CONSTANT ISSUES FUELING THE VEHICLE. EITHER THE PUMP CLICKS OFF LIKE THE VEHICLE IS FULL WHEN IT IS EMPTY OR THE PUMP DOES NOT CLICK OFF WHEN THE VEHICLE IS FULL. THE FIRST INCIDENT WAS THE FIRST FUEL AFTER PURCHASE. THE PUMP CLICKED OFF IN THE BEGINNING OF THE FUELING PROCESS. I ATTEMPTED TO POSITION THE NOZZLE A LITTLE DIFFERENT AND RESTARTED TO FUEL. WHEN I DID THIS THE FUEL CAME BACK OUT AND COVERED MY SHOES AND PANTS WITH FUEL. I IMMEDIATELY LET THE SALES PERSON KNOW I WAS HAVING A PROBLEM THAT CONCERNED ME AND HE STATED TO TRY OTHER PUMPS. TRYING OTHER PUMPS DID NOT WORK. I BEGAN THE FUELING PROCESS AND THE PUMP DID NOT SHUT OFF WHEN THE VEHICLE WAS FULL. IT RESULTED IN GAS SPLASHING ONTO MY FACE, EYES, BODY, AND FEET. IN ADDITION THE VEHICLE WAS DRENCHED IN FUEL. THE SERVICE STATION HAD TO SHUT DOWN THE PUMP AND CLEAN UP THE CHEMICAL SPILL. DEALERSHIP HAD THE JEEP 7 DAYS. I BROUGHT IT BACK TO THEM AND ASKED THEM TO DO THE FIRST FILL AFTER THE FIX. THE VEHICLE AGAIN OVERFLOWED ALL OVER. IT CREATES STRONG FUMES FOR DAYS INSIDE THE VEHICLE. IT IS A MAJOR THREAT TO MY PERSONAL SAFETY AND HEALTH AS WELL AS TO OTHERS IF A FIRE STARTS.THIS IS UNACCEPTABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

THE LEATHER ON MY DASHBOARD IS COMING LOOSE AND I'M CONCERNED THAT IT WILL BLOCK MY WINDSHIELD DEFROSTERS AND CREATE A SAFETY ISSUE WITH VISIBILITY.

MY JEEP WAS SERVICED TWICE FOR THE RECENT SHIFTER PROBLEM THAT CHRYSLER IDENTIFIES AS DRIVER INATTENTION OR CONFUSION. THE SOFTWARE PATCH THAT IS INTENDED TO "AUTO PARK" THE VEHICLE, HAS FAILED ON TWO OCCASIONS. THE ENGINE IS STARTED, I APPLY THE BRAKE AND PLACE THE SHIFTER INTO REVERSE OR A FORWARD GEAR. I THE DESIRED GEAR IS ILLUMINATED AND I EASE OF THE BRAKE, HOWEVER, WHEN APPLY GAS THE ENGINE SIMPLY RACES AS IF THE TRANSMISSION IS STILL IN PARK OR NEUTRAL. JEEPS ATTEMPT TO FIX A PROBLEM HAS NOW LED TO ANOTHER PROBLEM. THIS VEHICLE IS UNRELIABLE AND A DEATH MACHINE. I HAVE NO CONFIDENCE IN IT'S OPERATION AND I CAN'T IN GOOD CONSCIENCE SELL THIS VEHICLE TO ANYONE. JEEP CORPORATE SHOULD BE IN JAIL.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN NEUTRAL AT A CAR WASH, THE CONTACT RELEASED THE BRAKE PEDAL AND OPENED THE DOOR. INDEPENDENTLY, THE GEAR SHIFTER SHIFTED FROM NEUTRAL TO PARK. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

THE SHIFTER PROBLEMS HAVE BEEN WELL DOCUMENTED BUT I READ ABOUT THE PROPOSED SOLUTION AND FROM MY EXPERIENCE THAT WILL ONLY FIX PART OF THE PROBLEM. UNLESS THE DRIVER IS PAYING CLOSE ATTENTION THE VEHICLE MAY NOT BE IN PARK. BUT IT IS ALSO VERY EASY TO SHIFT FROM PARK TO NEUTRAL. THE NEAR MISS I HAD WAS LEAVING A PARKING LOT THAT HAD AN INCLINE TO A VERY BUST STREET. I THOUGHT I WAS IDLING TO THE EASE OF THE STREET BUT I WAS ACTUALLY IN NEUTRAL. WHEN I LET OFF THE BRAKE TO PULL ONTO THE STREET THE CAR ROLLED INTO ONCOMING TRAFFIC BUT OBVIOUSLY DID NOT EXCELLERATE WHEN I HIT THE THROTTLE. SCRAMBLING TO GET THE CAR IN GEAR IT TOOK A FEW PRESCIOUS SECONDS TO REALIZE YOU HAVE TO PUSH ON THE BRAKE IN ORDER FOR THE TRANSMISSION TO SHIFT. TOO MUCH TO THINK ABOUT IN THOSE CIRCUMSTANCES. THE SHIFTER IS GOING TO GET OTHERS KILLED UNLESS A COMPLETE NEW SYSTEM IS INSTALLED. THIS CAR HAS MANY GREAT SAFETY FEATURES BUT IN MANY CASES THERE JUST ISN'T ENOUGH TIME TO REACT. I'M A 40 YEAR EXPERIENCED LICENSED DRIVER WITH CLASS A CDL. A DRIVER SHOULD NOT HAVE TO CONCENTRATE ON THE SHIFTER. IT SHOULD BE A NATURAL MOTION. THIS IS A TICKING TIME BOMB THAT MUST BE REPAIRED OR IT WILL CAUSE MORE ACCIDENTS AND DEATHS. PLEASE KEEP IN MIND THAT AN ALARM THAT TELLS THE DRIVER THE CAR IS OR IS NOT IN PARK WILL ONLY FIX PART OF THE PROBLEM. I ROUTINELY FIND MYSELF IN THE WRONG GEAR. JEEP IS TRYING TO FIND A CHEAP WAY OUT THAT IS JUST NOT GOING TO WORK.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKING THE VEHICLE, IT ROLLED ON ITS OWN AND STRUCK AND DRAGGED THE CONTACT'S SPOUSE. THE VEHICLE ROLLED TO A DRAINAGE AREA WHERE IT WAS STOPPED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S SPOUSE SUSTAINED A FRACTURED LEFT SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW EXPLODED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,300. THE VIN WAS UNAVAILABLE.