2014 JEEP GRAND CHEROKEE Complaints

MY VEHICLE WAS RECALLED FOR CODE S27 (GEAR SHIFTER FAILING TO LOCK INTO PARK) AND MY DEALER CAN NOT GET ME IN FOR OVER 3 WEEKS BECAUSE THEY SAID THEY HAVE TO STAGGER THE APPOINTMENTS. THIS IS UNACCEPTABLE AS THIS IS A REAL SAFETY CONCERN.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE BEGAN TO REVERSE WHILE THE GEAR SHIFT WAS IN PARK. THE CONTACT STATED THAT THE VEHICLE SUSTAINED A FEW DENTS DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM REQUIRED AN UPDATE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,800. UPDATED 09/08/16*LJ *TR

A PART OF THE FUEL PICKUP TUBE WAS NOTED MISSING WHEN I BROUGHT THE CAR IN FOR A CHECK ENGINE LIGHT ON JUNE 3,2016. I PAID FOR THE DEALER, WEST HERR DODGE IN ORCHARD PARK, NY TO ORDER THE PART THAT DAY. I CALLED SEVERAL TIMES TO SEE IF THE PART WAS IN, INCLUDING TODAY AND WAS TOLD IT WASN'T. I WAS ALSO TOLD THERE ARE OVER 1700 OF THESE PARTS ON BACK ORDER , WHICH MAKES ME BELIEVE THIS IS A COMMON PROBLEM THAT NEEDS FURTHER LOOKING INTO , ESPECIALLY AT A COST OF OVER $350.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED SHE HAD HER FOOT ON THE BRAKE, TO SHIFT TO PARK. SHE NOTICED THE COLUMN SAID NEUTRAL, AND THE NEXT INSTANT THE VEHICLE WENT FORWARD AND CRASHED THROUGH A CEMENT BLOCK WALL AND GLASS WINDOW OF A STORE AND BENT THE SUPPORT POLE. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT INDICATED THAT THE REMEDY DID NOT PROVIDE A REPAIR SOLUTION. THE GEAR SELECTOR RANDOMLY CHANGED GEARS MORE THAN ONCE WITHOUT WARNING. THE FIRST TIME THE FAILURE OCCURRED WHILE REVERSING THE VEHICLE AND THE GEAR RANDOMLY SHIFTED INTO PARK AND WAS UNABLE TO SHIFT MOMENTARILY. THE DEALER WAS NOTIFIED AND WAS TO SEND A TOW TRUCK, BUT IT DID NOT ARRIVE IN A REASONABLE TIME FRAME. THE CONTACT WAS ABLE TO MANEUVER THE GEAR SHIFT FROM PARK TO DRIVE AND TOOK THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE CONTACT WAS IN THE PROCESS OF MAKING A LEFT TURN WHILE IN DRIVE WHEN THE GEAR SELECTOR CHANGED INTO PARK. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A DEALER. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO SEE IF THEY COULD SEND A TECHNICIAN TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V240000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE AIRBAG INDICATOR LIGHT IS ON. I TOOK IT TO ADEL CHRYSLER DEALER TO INVESTIGATE. THE SAID "44846 OPEN IN ORC MODULE NEED TO REPLACE ORC MODULE" I INVESTIGATED AND DISCOVERED CHRYSLER RECALL P67 FOR 2014 JEEP GRAND CHEROKEES. HOWEVER, WHEN I CONTACTED CHRYSLER, THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. MY CAR HAS THE EXACT SAME PROBLEM AS THE RECALL DESCRIBES YET IT IS NOT INCLUDED IN THE RECALL!! I THINK IT SHOULD BE INCLUDED AND THAT CHRYSLER SHOULD REPLACE THE ORC MODULE AT NO CHARGE. WHILE CHRYSLER DID OFFER TO GIVE ME THE PART FREE, I WOULD STILL HAVE TO PAY LABOR $150. I THINK IT SHOULD BE DONE FREE. SO I AM FILING THIS COMPLAINT. MEANWHILE MY AIRBAGS WON'T DEPLOY UNTIL THIS IS FIXED. THE NHTSA CAMPAIGN NUMBER: 14V643000

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE VEHICLE WAS PLACED IN PARK WITH THE EMERGENCY BRAKE APPLIED, IT BEGAN TO ROLL IN REVERSE WITHOUT WARNING. IN ORDER TO STOP THE VEHICLE, THE BRAKES HAD TO BE APPLIED EXCESSIVELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO GO INTO PARK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A SOFTWARE UPDATE OF THE GEAR SHIFTER WAS PERFORMED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 10/21/16*LJ *CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY CAME TO AN ABRUPT STOP. THE FORWARD COLLISION AVOIDANCE SYSTEM WAS TURNED OFF AT THE TIME. THE FAILURE RECURRED THREE TIMES. ON SEVERAL OCCASIONS, THE HEADLIGHTS, TAIL LIGHTS, AND HAZARD LIGHTS FAILED TO OPERATE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.