2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - WILKES BARRE, PA

    SRS-HEAD REST SYSTEM. CAR WAS IN PARK STATIONARY AND IN DRIVE WAY AT MY HOME AND FRONT PASSENGER GOT INTO THE FRONT PASSENGER SEAT AND SRS ON HEAD REST WENT OFF FOR NO APPARENT REASON. IT SHOULD ONLY GO OFF WHEN THERE IS A REAR END COLLISION. THIS COULD NOT BE RESET AND THERE IS ONLY 39,000 MILES ON CAR. HAD TO REPLACE AT MY OWN EXPENSE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - MARIETTA, GA

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE JERKED FORWARD INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. NO INJURIES WHERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - LIVERMORE, ME

    PULLED THE VEHICLE INTO PERSONAL GARAGE TO CHANGE OIL. PLACED VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE WAS NOT IN PARK (ELECTRONIC SHIFTER) AND THE DOOR HIT THE DRIVER AND THEN CAUGHT THE CEMENT WALL OF THE GARAGE CAUSING THE VEHICLE TO STOP. CAUSED $1200 WORTH OF BODY DAMAGE TO LOWER DRIVER SIDE DOOR.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - WEST PARK, FL

    THE ACCELERATION SOMETIMES DOESN'T SLOW DOWN EVEN WHEN YOU BRAKE. I ALMOST CRASHED ONTO ANOTHER CAR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - CLOVIS, NM

    2014 JEEP GRAND CHEROKEE WAS IN PARK, I SHIFTED IT INTO DRIVE, THE VEHICLE MOVED ABOUT 1 FOOT, AND JERKED ITSELF BACK INTO PARK. I TRIED EVERY OTHER GEAR AND THE SAME THING HAPPENED. AFTER ABOUT 15 MINUTES I TRIED IT AGAIN AND IT WORKED FINE. WHEN THE TOW COMPANY CAME TO PICK IT UP, IT STARTED JERKING ITSELF BACK INTO THE PARK POSITION AGAIN, FROM EVERY GEAR ACCORDING TO THE TOW COMPANY, A FLAT BED TRAILER WAS USED TO TAKE IT TO THE DEALERSHIP BECAUSE A REGULAR TOW TRUCK COULD NOT MOVE IT. DEALERSHIP HAS INDICATED TO ME THAT THEY HAVE FOUND NOTHING WRONG WITH IT (JULY 6, 2016), FOR ME TO GO PICK IT UP. I DID NOTIFY THE MANUFACTURER, AND I AWAIT A RESPONSE. ALL OF THIS OCCURRED AFTER THE S27 UPDATE WAS PERFORMED ON THE VEHICLE. VERY DANGEROUS SITUATION EVEN MORE SO THAN THE PROBLEMS THAT THEY TRIED TO FIX. MILEAGE 32333. THE VEHICLE WAS STATIONARY IN A FLAT LEVELED PARKING LOT.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - CANTON, OH

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), THE GEAR SHIFTER FAILED TO SHIFT FROM THE PARK POSITION WHEN ATTEMPTING TO REVERSE. THE FAILURE RECURRED NUMEROUS TIMES AND IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - PITTSBURGH, PA

    I HAVE BEEN COMPLAINING SINCE THE DAY OF PURCHASE ABOUT THE GEAR SELECTOR. IT DOES NOT ENGAGE IN PARK CORRECTLY. IT JUMPS OUT OF PARK WHEN YOU LEAVE THE VEHICLE. THE PADDLES ON THE STEERING WHEEL ARE A TOTAL MENACE. I LEFT THE CAR WHEN IT WAS RUNNING AND IT STARTED TO MOVE OUT OF PARK. NO WARNING SYSTEM WILL SOLVE THIS PROBLEM SINCE IT JUMPS OUT OF PARK.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - MODESTO, CA

    DRIVING AT 65 MPH ON A STRAIGHT HIGHWAY, WITH THE AUTOMATIC BREAKING SYSTEM TURNED OFF, THE CAR SUDDENLY SKIDDED TO A COMPLETE STOP.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - LINDENHURST, NY

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - STERLING HEIGHTS, MI

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO SHIFT INTO PARK, THE VEHICLE WOULD NOT ENGAGE AND SCRATCHED THE FRONT DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE