2014 JEEP GRAND CHEROKEE Complaints

THIS MORNING5/16/16 I TURNED MY GRAND CHEROKEE ON,PROCEEDED TO DRIVE TO WORK, I FELT THAT THE CAR WAS NOT CHANGING GEARS, IT HESITATES AND THE ENGINE LIGHT CAME ON AN OFF,AFTER DRIVING ABOUT 4 MILES THE CAR STOPPED AND WENT INTO NEUTRAL WITHOUT ME CHANGING GEARS. THIS IS NOT THE FIRST PROBLEM I HAVE SINCE I PURCHASED THIS VEHICLE. IT HAS BEEN AT THE DEALER MORE THAN ONE TIME FOR THE SAME PROBLEM, WHICH INCLUDE: SELF-ACCELARATION WHILE DRIVING, STALLING IN HIGH WAY, AND FEW OTHER RECALLS FROM THE COMPANY. IT HAS BEEN A NIGHT MARE SINCE I PURCHASED THIS 2014 GRAND CHEROKEE, ONE PROBLEM AFTER THE OTHER! MORE THAN DISSAPOINTED WITH THIS CAR.

VEHICLE FAILED SUDDENLY WHILE TURNING IN THE MIDDLE OF A BUSY INTERSECTION (CITY DRIVING). VEHICLE SYSTEMS REPORTED ELECTRONIC THROTTLE MODULE FAILURE, ELECTRONIC BARKING SYSTEM FAILURE, AIRBAG SYSTEM FAILURE, VEHICLE SENSOR FAILURE ALL SIMULTANEOUSLY. CHECK ENGINE LIGHT TURNED ON.

MY INITIAL COMPLAINT WAS THE VEHICLE NOT SHIFTING INTO PARK CORRECTLY WHICH I NOW SEE FIAT CHRYSLER IS PREPARED TO ISSUE A RECALL. HOWEVER, THE SOLUTION OFFERED IS IN MY OPINION INSUFFICIENT. WARNINGS AS OPPOSED TO A REAL FIX IS TOTALLY UNACCEPTABLE AND I BELIEVE NHTSA MUST DEMAND A REPLACEMENT OF THE ENTIRE SHIFT MODULE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER LEFT THE VEHICLE RUNNING WITH THE GEAR SHIFTIER IN PARK, THE VEHICLE ROLLED AWAY AND CRASHED INTO A PARKING GARAGE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,514.

WHEN I WAS TRYING TO MAKE A QUICK 3 POINT TURN,I HAD DIFFICULTY GETTING THE VEHICLE INTO REVERSE BECAUSE OF THE LACK OF "FEELING" IN THE ELECTRONIC SHIFTER CONTROL. FIRST, IT WENT INTO PARK, THEN NEUTRAL. FINALLY I GOT IT INTO DRIVE BUT THE DELAY CAUSED A SAFETY HAZARD. A CAR COMING THE OPPOSITE DIRECTION HAD TO MANEUVER AROUND ME.

INSD PUT CAR IN PARK, WHEN EXITED VEHICLE, VEHICLE ROLLED DOWN A HILL AND HIT A TREE.

I PARKED MY VEHICLE IN MY DRIVEWAY AND EXITED THE VEHICLE TO ENTER MY HOME. I WAS IN THE HOUSE FOR 5 MINUTES AND HEARD A LOUD CRASH, UPON LOOKING OUT THE WINDOW MY VEHICLE HAD COME OUT OF GEAR AND DROVE ITSELF THROUGH MY GARAGE DOOR DAMAGING THE DOOR, THE FRONT END OF MY JEEP AND MY HARLEY INSIDE THE GARAGE.

I AM WRITING THIS BECAUSE OF THE RECENT TRANSMISSION SHIFTER RECALL REGARDING MY 2014 JEEP GRAND CHEROKEE. ON APRIL 9, 2015, AT APPROXIMATELY 2:00 A.M., I STOPPED AT THE POST OFFICE TO MAIL A LETTER. I PLACED THE ELECTRONIC VEHICLE GEAR SHIFTER INTO 'PARK'. IT ACTUALLY WENT INTO REVERSE. AS I STEPPED OUT OF THE VEHICLE, MY FOOT BEGAN TO SLIP. I THOUGHT I HAD STEPPED ONTO SOME OIL ON THE PARKING LOT. I PLACED MY OTHER FOOT ONTO THE PAVEMENT TO CATCH MY BALANCE. IT BEGAN TO SLIP, ALSO. IN THE CONFUSION, I WAS UNABLE TO DETERMINE WHETHER THE VEHICLE WAS MOVING FORWARD OR REVERSE. I STILL HAD A HOLD ON THE DOOR AND THE STEERING WHEEL. AS I TRIED TO PULL MYSELF BACK INTO THE VEHICLE, THE STEERING WHEEL TURNED. AT THAT POINT, AND SINCE THE DOOR WAS WIDE OPEN, I DECIDED TO DROP TO THE PAVEMENT TO MOVE AWAY FROM THE MOVING VEHICLE. WHEN I DID, THE FRONT LEFT WHEEL ROLLED OVER MY RIGHT LEG. MY LEG MUST HAVE BEEN IN A FOLDED POSITION. THE WHEEL ROLLED ONTO THE INNER-UPPER PART OF MY LOWER LEG, MISSING THE KNEE, AND OFF THE OUTER-LOWER PART OF MY UPPER LEG. THE PAIN SET IN. I WAS ABLE TO GET UP, CHASE DOWN THE VEHICLE, GET IN, AND STOP IT BEFORE IT CRASHED INTO ANYTHING. I SAT IN THE VEHICLE FOR A WHILE UNTIL SOME OF THE PAIN SUBSIDED A BIT, DROVE BACK TO THE ORIGINAL PLACE AT THE POST OFFICE AND PARKED IT. I LOST THE LETTER I WAS MAILING AND SEARCHED FOR IT. I WENT HOME, TOOK THREE ASPIRIN AND A SHOT OF WHISKEY, AND WATCHED TELEVISION FOR A WHILE UNTIL I COULD SLEEP. THE NEXT DAY AT THE OFFICE, MY ASSISTANT NAMED THE VEHICLE "CHRISTINE". ON APRIL 12, WHILE GETTING READY FOR CHURCH, I NOTICED MY FOOT LOOKED VERY DIRTY. IT WOULD NOT WASH OFF. MY BROTHER WAS VISITING AT THE TIME, SO I ASKED HIM TO TAKE ME TO THE HOSPITAL. THERE WAS LOTS OF SOFT TISSUE TRAUMA, SCARING, AND NERVE DAMAGE. ONE YEAR LATER, THE SCARS AND SOME NUMBNESS REMAIN.

HAD ISSUES WITH GEAR SHIFTER SINCE PURCHASE. HAD AN ACCIDENT IN A PARKING LOT. I PARKED MY CAR AND WANTED TO LEAVE IT RUNNING, PUT THE CAR IN PARK. STEPPED OUT OF MY CAR AND WALKED INTO THE STORE. I WAS ALERTED THAT MY CAR HAD BACKED ACROSS THE PARKING LOT AND HIT ANOTHER CAR. THE CAR WAS IN REVERSE. MEN IN THE PARKING LOT WERE YELLING AT ME ASKING WHY I WOULD GET OUT OF CAR WITH IT IN REVERSE. OBVIOUSLY, NOT WHAT I DID. PROBLEM SEEMS TO HAVE BECOME WORSE. IT NOW CAN TAKE 3 TRIES TO GET THE CAR ALL THE WAY INTO PARK. MY VEHICLE IS STILL DAMAGED. THE OTHER VEHICLE WAS MUCH WORSE. I MANAGED TO PUT TAIL LIGHTS ETC BACK IN TEMPORARILY. THE CORNER PANEL IS POPPED OUT ON DRIVERS SIDE WITH SCRATCHES ON REAR OF CAR. I CALLED THE TROY POLICE AND THEY SAID BECAUSE IT WAS A PARKING LOT, THEY DIDN'T NEED TO COME AND WRITE A REPORT.

TRANSMISSION DOES NOT ALWAYS GO INTO PARK AFTER POSITIONING TRANSMISSION SELECTOR IN PARK MODE AND VEHICLE HAS STARTED TO ROLL AWAY AS I EXITED VEHICLE. THIS IS A CONCERN AS I LIVE ON A HILL AND VEHICLE HAS ROLLED BACKWARDS CATCHING ME WITH THE DRIVERS DOOR. HAD VEHICLE CHECKED AT JEEP DEALER BUT UNABLE TO CORRECT PROBLEM. HAVE TALKED TO OTHER JEEP OWNERS AND THEY HAVE EXPERIENCED SAME PROBLEM.