2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - LANCASTER, MA

    ELECTRONIC SHIFTER DOES NOT PROPERLY SELECT GEAR AND/OR PROVIDE TACTILE FEEDBACK REGARDING WHICH GEAR HAS BEEN SELECTED. I HAVE ALMOST LEFT THE VEHICLE WHILE IT WAS STILL IN DRIVE MODE THINKING IT WAS IN PARK. I FEEL THIS IS A HUGE SAFETY CONCERN AND WARRANTS A RECALL.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - RIDGE, NY

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE GEAR WAS IN THE PARK POSITION, THE VEHICLE STILL MOVED FORWARD. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 5.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - WILLISTON, ND

    I WENT TO PLACE THE GEAR SELECTOR INTO PARK BUT IT DIDN'T GO IN AND I DIDN'T REALIZE IT WASN'T IN PARK. I WENT TO GET OUT TO GRAB SOMETHING AND IT ROLLED BACKWARDS INTO MY GARAGE DOOR. IT DENTED THE GARAGE DOOR AND LUCKILY ONLY DID THAT AS DAMAGE. I WAS ABLE TO GET MY FOOT ONTO THE BRAKE BEFORE IT WENT ANY FURTHER.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - WINCHESTER, CA

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE TRANSMISSION FAILED CAUSING THE LOSS OF POWER STEERING AND THE INABILITY TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - BALDWINSVILLE, NY

    I MOVED MY JEEP ON THE DRIVEWAY, AND BELIEVE I PLACED IT IN PARK WITH THE ENGINE ON WHILE GOING BACK IN THE HOUSE. WHEN I RETURNED OUTSIDE LESS THEN ONE MINUTE LATER, THE JEEP WAS ROLLING DOWN THE HILL BACKWARDS. IT WENT STRAIGHT DOWN THE DRIVEWAY BACKWARDS, ACROSS THE STREET, AND INTO THE REAR OF A CAR PARKED ACROSS THE STREET. I BELIEVE IT TOTALED THE OTHER VEHICLE AND DID APPROXIMATELY $1300 DAMAGE TO THE JEEP. I DID NOT FILE A POLICE REPORT, BUT THERE WAS AN INSURANCE CLAIM AGAINST MY INSURANCE FOR THE DAMAGE DONE TO THE OTHER VEHICLE. I DID NOT SUBMIT A CLAIM FOR MY OWN INSURANCE AS THERE WAS A $1,000 DEDUCTIBLE. I JUST READ AN ARTICLE IN THE PAPER THAT OTHER PEOPLE HAVE BEEN HAVING SIMILAR PROBLEMS WHERE IT IS DIFFICULT TO TELL IF THE VEHICLE IS IN PARK. (THE DATE OF 9/1/2015 IS ESTIMATED BUT CAN BE CONFIRMED)

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - FRESNO, CA

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK POSITION; HOWEVER, THE GEAR SHIFTER WAS IN REVERSE. THE CONTACT EXITED THE VEHICLE, NOT KNOWING THE VEHICLE WAS IN REVERSE, AND WAS KNOCKED OVER BY THE VEHICLE. THE VEHICLE RAN OVER HIS LEFT LEG AND RIGHT TOES AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/04/16*LJ *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - SPRING HILL, TN

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER PLACING THE GEAR IN PARK AND ATTEMPTING TO EXIT THE VEHICLE WITH THE DRIVER DOOR OPEN, THE VEHICLE ROLLED AWAY INDEPENDENTLY. THE CONTACT CHASED AFTER THE VEHICLE AND JUMPED IN THE DRIVER SEAT TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS AWARE OF NHTSA ACTION NUMBER: EA16002 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT PROVIDED. UPDATED 04/07/16*LJ UPDATED 04/14/16.*JB....UPDATED 06/15/16 *BF *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - CUMBERLAND, MD

    SINCE I PURCHASED MY JEEP GRAND CHEROKEE IN 2014 I HAVE HAD PROBLEMS WITH MY ELECTRONIC GEAR SHIFTER. SEVERAL TIMES THAT I HAVE STOPPED MY CAR AND THOUGHT I HAD PLACED IT IN PARK TO GO OUT SIDE MY VEHICLE IT WAS NOT. SEVERAL TIMES WHILE EXITING THE CAR MY LEG WAS DRAGGED BENDING IT BACKWARDS THAT RESULTED IN A BRUISE. ONE TIME I ACTUALLY HAD TO CHASE AFTER MY CAR AS IT LURCHED FORWARD. THIS IS A VERY SERIOUS ISSUE. JUST PUSHING THE SHIFTER FORWARD DOES NOT ALWAYS PLACE THE CAR IN PARK. SOMETHING MUST BE DONE. DEALER SAID THERE WAS NO PROBLEM AND THEY COULD NOT REPLICATE THE PROBLEM. I NOW HAVE TO DOUBLE CHECK THE GEAR SHIFT DISPLAY TO BE SURE THAT THE CAR IS IN PARK

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - MYRTLE BEACH, SC

    ELECTRONIC GEAR SHIFTIER NOT RELIABLE. THERE IS NO FEELING OR SENSE OF PROPER GEAR ENGAGEMENT. I SIT EACH DAY AND REV UP ENGINE THINKING I HAVE ENGAGED DRIVE MODE. YOU NEVER KNOW WHEN YOU HAVE PROPERLY ENGAGED PARK FEATURE. I HAVE GOTTEN ONE LEG OUT OF CAR WHILE AUTO STARTS MOVING.THIS ELECTRONIC FEATURE IS UNSAFE. OTHERWISE THIS IS THE BEST NEW CAR I HAVE EVER OWNED. NO ACCIDENTS BUT I AM EXTRA CAREFUL WITH THIS GEAR SHIFT. I WILL NEVER BUY ANOTHER CARE WITH THIS INNOVATION. THE PROBLEM HAPPENS AT STARTUP AND SHUTDOWN / EXIT MODE. SCARY TO EXIT AUTO AND SOMEONE NOTIFY YOU LATER THAT THE AUTO ENGINE IS STILL RUNNING AND IN NEUTRAL. MODE. JERRY

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - KIRKWOOD, MO

    ON APPROXIMATELY 10 OCCASIONS IN THE PAST 18 MONTHS, I HAVE ALMOST LEFT THE VEHICLE AFTER ATTEMPTING AND THINKING IT WAS IN PARK. THE SHIFT LEVEL IS INCREDIBLY DANGEROUS.

    Source: NHTSA WEB SITE