2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- CHINO HILLS, CA
MY WIFE PLACED THE CAR IN PARK AND TOOK HER FOOT OFF THE BRAKE AND THE VEHICLE CONTINUED FORWARD AND HIT A POLE AT ABOUT 2-3 MILES PER HOUR. THE FRONT LICENSE PLATE AND PLATE HOLDER WERE DAMAGED BUT MORE IMPORTANTLY IT NOW MAKES HER AFRAID TO DRIVE THE CAR BECAUSE THIS IS THE 3RD OR 4TH TIME THIS HAS HAPPENED.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- CANTON, OH
MAKING SURE THE TRUCK IS IN PARK IS DIFIFCULLT TO DETERMINE.PUTTING THE TRUCK INTO PARK OR INTO DRIVE IS ALSO DIFFICULT. HAVE HAD IT HAPPEN 3 TIMES TO ME, THOUGHT THE JEEP WAS IN PARK EXITED THE VECHICLE AND IT WAS STILL IN DRIVE MODE AND STARTED ROLLING FORWARD!
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- DEERFIELD, IL
I HAVE HUGE PROBLEMS WITH THE KEY-LESS IGNITION AND THE ENGINE NOT TURNING OFF IN TWO CIRCUMSTANCES. FIRST, THE ENGINE IS VERY QUITE AND THE RADIO DOES NOT TURN OFF WHEN THE CAR IS TURNED OFF. IF YOU MISS THE SHUT OFF BUTTON THE CAR CONTINUES TO RUN EVEN WHEN YOU LEAVE WITH THE KEY. THERE IS NO WARNING WHEN YOU LEAVE THE STILL RUNNING CAR WITH THE KEY. YOU COME BACK HOURS LATER AND THE CAR IS STILL RUNNING. SECOND, THE ELECTRONIC SHIFTER IS SO INACCURATE THAT IT IS VERY EASY TO TRY TO PUT IT IN PARK AND LEAVE IT JUST SHORT AND IN REVERSE. THE JEEP WON'T TURN OFF WHILE IT IS STILL IN GEAR, BUT IT IS SO QUIET THAT IT IS EASY TO MISS THAT IT IS STILL RUNNING (PARTICULARLY IF YOU DID NOT IMMEDIATELY GET OUT OF THE CAR). WHEN YOU TAKE YOUR FOOT OFF THE BRAKE THE CAR STARTS TO ROLL. VERY DANGEROUS. JEEP'S RESPONSE IS TO PUT THE PARKING BRAKE ON, BUT WHO DOES THAT ANYMORE IF YOU ARE NOT ON A HILL.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- DEERFIELD, IL
I HAVE REAL PROBLEMS WITH THE "ELECTRIC" GEAR SHIFT. I CANNOT TELL WHAT POSITION IT IS IN. LATEST EPISODE OCCURRED WHEN I WAS VALETING THE CAR. I LEFT THE CAR RUNNING AND PUT THE CAR IN PARK (AT LEAST I THOUGHT I DID). WHEN I OPENED THE DOOR TO LET THE CAR VALET TAKE THE CAR, IT STARTED TO ROLL BACKWARD WITH ME HALF IN, HALF OUT OF THE CAR. THE CAR CAME VERY CLOSE TO KNOCKING ME DOWN AND ROLLING OVER ME. IF THE ATTENDANT HAD NOT BEEN ABLE TO PHYSICALLY STOP THE CAR IT WOULD HAVE RUN ME DOWN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. YOU JUST CANNOT FEEL THE "DEDENTS" INDICATING WHAT GEAR IT IS IN. THE SCARIEST CAR I HAVE EVER OWNED.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- LOLO, MT
I PARKED MY 2014 JEEP GRAND CHEROKEE ON A HILL IN THE DRIVEWAY. I PUT THE CAR IN PARK SET THE PARKING BRAKE AND TURNED IT OFF. I OPEN THE DOOR AND EXITED MY CAR AND THE CAR BEGIN ROLLING BACKWARDS DOWN THE HILL AS IF IT WAS A NEUTRAL.
Source: NHTSA WEB SITE -
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2014 JEEP GRAND CHEROKEE- FRANKLIN, NJ
VEHICLE RECENTLY PURCHASED AS CERTIFIED PRE-OWNED, BUMPER TO BUMPER WARRANTY, 28K MILES: AFTER DRIVING VEHICLE LESS THAN 100 MILES DISCOVERED THE FOLLOWING DEFECTS: RADIATOR LEAKS POWER STEERING RACK LEAKS LOOSE OBJECT ROLLING BACK IN FORTH INSIDE DRIVER'S DOOR PANEL VEHICLE BEING SERVICED BY DEALER UNDER WARRANTY, HOWEVER I NEEDED TO PAY FOR A RENTAL FOR 1 WEEK.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- GRAND RAPIDS, MI
ON 1/11/2016 AFTER A GOT INTO MY GRAND CHEROKEE IN GRAND RAPIDS WINTER WITH TEMP 12 F. I NOTICED WHAT LIKE STREAKS ON THE FRONT WINDSHIELD, INITIALLY I THOUGHT IT'S STREAKS OF ICE THAT DID NOT GO AWAY EVEN WHEN FLUSHED BY WIPERS, AND WHILE I WAS DRIVING I WAS HEARING CRACKING SOUND AND MORE OF THESE LINE APPEARING ON THE WINDSHIELD IN DIFFERENT LOCATIONS. NEXT DAY I HAVE TAKEN THESE TO THE AGENT BUT THE SERVICE MAN STATED THAT THESE ARE ONLY SCRATCHES AND CAN NOT BE CRACKING AND TRIED TO DOUBT MY STORY. THE JEEP WAS LESS THAN 16 MONTHS SINCE WE LEASED IT FROM THE DEALER.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- PARKER, CO
JEEP GRAND CHEROKEE HAS ROLLED WHILE IN PARK. IT WAS PARKED ON A GRADE EACH TIME, BUT NOT STEEP ENOUGH FOR THE TRANSMISSION NOT TO HOLD. MOST RECENTLY, IT WAS PARKED ON A SLIGHT GRADE, ON ICE, WITH THE PARKING BRAKE ON. THE VEHICLE SUDDENLY ROLLED DOWN THE DRIVEWAY (WITH THE REAR WHEELS PARKING BREAK ENGAGED BUT SLIDING ON ICE, AND THE FRONT WHEELS FREELY ROLLED). THE VEHICLE WAS IN PARK, PARKING BRAKE ENGAGED, AND VEHICLE WAS TURNED OFF.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- LIVONIA, MI
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- SAN FRANCISCO, CA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION ON A SMALL INCLINE, THE VEHICLE ROLLED BACKWARDS APPROXIMATELY 20 FEET. THE CONTACT WAS ABLE TO APPLY THE BRAKE PEDAL AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE