2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - EWA BEACH, HI

    CAR BRAKING SYSTEM ACTIVATED AUTOMATICALLY ON ITS OWN ON MULTIPLE OCCASIONS, ANTI-COLLISION WARNING SYSTEM IS NOT TURNED ON. LATEST INCIDENT OCCURRED ON DECEMBER 26, 2015, DRIVING 45 MPH ON A HIGHWAY WITH NO TRAFFIC OR OBSTACLES AROUND THE WORD "BRAKE" APPEARED ON DASHBOARD IN RED AND BRAKES WERE SUDDENLY ENGAGED. INCIDENT BEFORE WAS DRIVING 60 MPH ON THE INTERSTATE AND THE BRAKES ENGAGED AGAIN WITH THE WORD "BRAKE" FLASHING ON DASH AGAIN ANTI COLLISION SYSTEM WAS NOT ON. *JS

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - PORTLAND, CT

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - PINEWOOD, MN

    TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE WINDSHIELD WIPERS WERE ACTIVATED BUT THE INTERIOR LIGHTS FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) 15V509000, (VISIBILITY) AND 15V461000 (EQUIPMENT) HOWEVER, STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/29/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - SUNNYVALE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - ARAVADA, CO

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V634000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - VALPARAISO, IN

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - NEW ROCHELLE, NY

    MY CURRENT LEASE, A 2014 JEEP GRAND CHEROKEE LAREDO, HAS BEEN PLAGUED WITH DEFECTS. THERE HAVE BEEN 9 RECALLS, 16 SERVICE BULLETINS, AND 5 INVESTIGATIONS'.IN ADDITION THERE ARE 587 DRIVER/OWNER COMPLAINTS. MY PROBLEMS: INSTABILITY OF THE TRANSMISSION. AFTER PARKING NEXT TO A STORAGE BIN, TRANSMISSION SLIPPED OUT OF PARK AND THE JEEP MOVED FORWARD CRUSHING MY LEG IN THE DOOR AND DENTING/SCRATCHING THE EXTERIOR OF VEHICLE. THERE HAS BEEN NO INDICATION THAT FCA (JEEP) HAS RESOLVED THIS ISSUE. ANOTHER PROBLEM I'M HAVING, WHICH HAS BEEN PLAGUING MANY OTHER JEEP OWNERS, IS WHERE THE ENGINE WARNING LIGHT ILLUMINATES WITH NO INDICATION OF SPECIFIC INFORMATION WITH REGARD TO WHAT THE MALFUNCTION MIGHT BE. AFTER 5 SERVICE VISITS OVER THE PAST 2 YEARS , JEEP HAS PROVEN THEY UNABLE TO REMEDY THIS. I CONTINUE DRIVING WITH UNCERTAINTY AND STRESS WITH MY PASSENGERS AND I FEARING OURLIVES MAY BE ENDANGERED. THE ENGINE LIGHT IS CURRENTLY ILLUMINATED. I AM NOT GETTING THE LEVEL OF VEHICLE SAFETY AND DEPENDABILITY I AM PAYING FOR. I HAVE FILED A COMPLAINT ON THE WEBSITE OF JEEP AND HAVE OFFERED FCA(JEEP) A SETTLEMENT WHEREBY I WOULD BE REFUNDED THE LEASING CHARGES I PAID AND THE COMPANY WOULD CONSENT TO AN EARLY TERMINATION OF THE LEASE WITH NO PENALTIES OR CHARGES. FCA(JEEP) HAS FAILED TO REMEDY MY PROBLEM. (PLEASE SEE ATTACHED DETAILS) FCA US LLC IS REQUIRED TO EXECUTE CERTAIN PERFORMANCE OBLIGATIONS , PURSUANT TO THE JULY 24, 2015 CONSENT ORDER, AMENDED DECEMBER 8, 2015, THE OBJECTIVES OF WHICH ARE TO MITIGATE THE RISKS OF HARM AND PROMOTE SAFETY FOR WE, THE CONSUMERS. FCA, HOWEVER, PERSISTS IN VIOLATING AND DISREGARDING ME IN A BLATANT ACT OF NON-COMPLIANCE WITH THE ORDER. I SEEK ASSISTANCE IN EXPEDITING REMEDIAL ACTION IN THIS MATTER AS A VICTIM, AND THE PROTECTION OF MY RIGHTS AS A CONSUMER, AND AS AN AMERICAN CITIZEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - ATKINSON, NH

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO REVERSE INDEPENDENTLY WHILE THE ENGINE WAS ON. THERE WAS NO OCCUPANT IN THE VEHICLE. THE VEHICLE TRAVELED ACROSS THE STREET AND CRASHED INTO A MAILBOX, THEN PROCEEDED TO ROLL UP AN INCLINED DRIVEWAY WHILE STILL IN REVERSE. THE CONTACT ATTEMPTED TO ENTER THE VEHICLE BUT THE VEHICLE THEN MOVED FORWARD AND KNOCKED THE CONTACT TO THE GROUND, DRIVING OVER HER LEGS. THE VEHICLE EVENTUALLY STOPPED AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGES WERE REPAIRED BUT THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS RECURRING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/08/16*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE