2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- RENO, NV
LESS THAN 32,000 MILES ON 2014 GRAND CHEROKEE, GETTING OFF FREEWAY ON SHARP TURN EXIT, THERE WAS A THUNK AND OUR BODIES LURCHED FORWARD AS VEHICLE DROPPED INTO 1ST GEAR. PULLED OVER, CHECK ENGINE LIGHT ON BUT NOT BLINKING SO IGNORED AS DEALERSHIP SERVICE REPRESENTATIVE THAT NOT CRITICAL IF NOT BLINKING. WE WERE ABLE TO MOVE, BUT TRANSMISSION SLIPPED UNTIL REACHED 20 MPH AND RAN OK UNTIL WE WERE HOME ABOUT 1/2 MILE AWAY. WE THEN TESTED THE SHIFTING AND VEHICLE WOULD NOT GO INTO REVERSE. NEXT MORNING, THE CAR WOULD NOT MOVE AT ALL IN ANY GEAR. HAD IT TOWED TO DEALERSHIP. THE SERVICE REP CALLED THE NEXT MORNING INDICATING THAT THE TRANSMISSION FAILED AND THEY NEEDED TO ORDER A NEW ONE TO REPLACE IT. AWAITING NEW TRANSMISSION.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- DIAMONDHEAD, MS
ENGINE CONTINUED TO RUN FOR SEVERAL HOURS AFTER KEY FOB WAS REMOVED FROM VEHICLE. THERE WAS NO WARNING INDICATOR OR AUTOMATIC ENGINE SHUT OFF. ENGINE WAS VERY HOT.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WEST UNION, OH
2014 JEEP CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TRANSMISSION AND SEVERAL OTHER RECALL NOTICE ISSUES AND PROBLEMS. *SMD IT WAS DETERMINED, THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER HAD THE DEALER INSTALLED A TRANSMISSION THAT WAS NOT MADE FOR THE VEHICLE, BUT WAS BELIEVED THAT IT WOULD WORK. THE REPAIR DID NOT FIX THE VEHICLE. *JB
Source: CONSUMER LETTER -
2014 JEEP GRAND CHEROKEE- NAMPA, ID
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION FAILED TO SHIFT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DOWNSHIFT TO THE LOWER GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- PONTIAC, MI
CAR COMPLETELY SHUT OFF WHILE DRIVING ON A BUSY STREET WITHOUT WARNING. DEARLERSHIP SAYS NOTHING IS WRONG WITH IT AND WAIT FOR THE CAR TO SHUT OFF ON A REGULAR BASIS. THEN MAYBE THEY WILL BE ABLE TO PIN POINT THE ISSUE. THIS IS THE SECOND ISSUE WITH THE CAR ON 7/31/2015 CAR SHUT OFF WHILE DRIVING ON A BUSY STREET WITHOUT WARNING. TURNS OUT THE FUEL PUMP WENT BAD.
Source: NHTSA WEB SITE -
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2014 JEEP GRAND CHEROKEE- NEW PHILADELPHIA, PA
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- WASHINGTON, NJ
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE HAD THE TRANSMISSION REPLACED PRIOR TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000(STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- BRONX, NY
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- PORT SAINT LUCIE, FL
THE COLLISION AVOIDANCE SYSTEM ACTIVATES AND SLAMS ON THE BRAKES WITHOUT CAUSE WHILE TRAVELING FORWARD WHICH IS STARTLING AND DANGEROUS BECAUSE I HAVE BEEN NEARLY REAR ENDED BY ANOTHER DRIVER FOR BRAKING WITHOUT CAUSE. WHEN PARKING THE GEAR SELECTOR FEELS LIKE IT IS IN PARK IT IS ACTUALLY IN REVERSE OR NEUTRAL. BRAKES SQUEAK AND WERE WEARING GROVES INTO ROTORS WHEN VEHICLE WAS BRAND NEW. ALSO THE FRONT BUMPER HAS NEVER FIT CORRECTLY AS WELL AS THE FENDER MOLDINGS PEELING OFF. VERY SAD FOR A $55,000 VEHICLE.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- JUPIPER, FL
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE