2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- CARROLLTON, TX
THE FRONT DRIVER'S SIDE WINDOW HAS TWO STRESS CRACKS THAT JUST APPEARED. THERE IS NOT A IMPACT MARKS OR ANYTHING WHICH WOULD CAUSE THE GLASS TO CRACK. THEY ARE TWO STRESS CRACKS DUE TO CHEAP GLASS OR DESIGN PROBLEMS. LOCATED MANY OTHERS ONLINE WHICH HAVE THE SAME ISSUE AND JEEP WILL NOT WARRANTY IT.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- TYRONE, NM
GEAR SHIFT DOES NOT EASILY GO INTO PARK CAR WAS RUNNING I PUT IT IN PARK RAN INTO THE HOUSE A FEW MINUTES LATER THE CAR WAS GOING IN REVERSE CROSSED THE ROAD AND WENT DOWN A 200 YARD SLOPE INTO THE DITCH I HAVE HAD THIS GEAR PROBLEM SINCE I PURCHASED THE JEEP
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- CORPUS CHRISTI, TX
THE HORN AND REAR WIPER BEGAN TO GO OFF AUTOMATICALLY ALONG WITH THE CONSOLE SCREENS FLASHING RESULTING IN THE VEHICLE TURNING OFF AT A STOP LIGHT. AFTER GETTING IT STARTED BACK UP, WHILE ON THE FREEWAY (70 MPH), THE HORN BEGAN HONKING ON ITS OWN AGAIN AND I WAS AFRAID THE VEHICLE WOULD TURN OFF ON THE FREEWAY RESULTING IN A POTENTIALLY DISASTROUS SITUATION SO I EXITED THE FREEWAY AND CAREFULLY PROCEEDED TO THE JEEP DEALERSHIP WHERE AFTER A FEW DAYS THEY DIAGNOSED IT WITH A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM). IT WAS APPARENTLY NOT COVERED DUE TO THE FACT THAT I HAD APPROXIMATELY 38K MILES, INSTEAD OF 36K OF BELOW. HOW CAN AN ELECTRICAL SYSTEM FAIL DUE TO "NORMAL WEAR & TEAR"? I FEEL THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY INSTEAD OF BECOMING AN OUT OF POCKET EXPENSE FOR ME. I'M NERVOUS ABOUT DRIVING MY VEHICLE EVEN AFTER THE TIPM WAS REPLACED; IT DOESN'T FEEL THE SAME.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- NEW YORK, NY
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- ST PETERSBURG, FL
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 JEEP GRAND CHEROKEE- OWENSMILL, MD
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO FUNCTION AND THE ETC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- WILLIAMSTOWN, NJ
BOUGHT NEW IN APRIL 2013. SINCE THEN, JEEP HAS BEEN IN DEALERS SERVICE DEPT FOR MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, DOWN LOADS TO CONTROL MODULES AND FRONT AND REAR BUMPERS JUST FALLING OFF. RADIO WAS REPLACED, WIRING HARNESS REPLACED, MANY CONTROL MODULARS REPLACED, GENERATOR AND BATTERY REPLACED AND THE DEALER EVEN ADDED AN EXTRA NEGATIVE WIRE TO THE JEEP TO STOP THE EXTERIOR AND INTERIOR LIGHTS FROM JUST TURNING OFF AND ON, ALTERING THE JEEPS DESIGN. MY JEEP THEN BEGAN TURNING ON AND OFF CERTAIN CONTROLS, LIKE THE WIPERS WOULD JUST COME ON AND OFF, THE RADIO WOULD GO UP AND DOWN IN SOUND THEN THE WHOLE SCREEN WOULD GO BLACK, TURNING OFF ON ITS OWN, DEALER HAD TO REPLACE THE ENTIRE RADIO SYSTEM. RECENT REPAIRS WERE THE TRANSMISSION, WHICH HAVE BEEN AN ONGOING PROBLEM WITHIN MONTH OF PURCHASE. THE JEEP WOULD NOT GO HIGHER THE 2ND GEAR. DEALER HAD TO REMOVE CERTAIN CODES, REPLACE WITH NEW CODES AND REPROGRAM THE TCM CONTROL MODULE. THIS HAS BEEN DONE MANY TIMES. JUST LAST MONTH, THE FRONT AND REAR BUMPERS JUST BEGAN TO FALL APART. DEALER HAD TO SEND JEEP TO A BODY SHOP FOR REPAIRS. THE JEEP IS IN MINT CONDITION AND AWAYS HAS. IT'S SERVICE RECORD IS PROOF OF PROPER MAINTEANCE ON SCHEDULE. ON ONE OCCASION AFTER THE DEALER ATTEMPTEDTO FINX THE LIGHTS FROM GOING OUT AND HAD THE JEEP FOR SEVRAL WEEKS, THE DEALER TOLD ME THEY GO THE LIGHTS TO AT LEAST NOT GO OUT BUT IT STILL HAS A SLIGHT FLICKER. WHEN I TOLD THE DEALERSHIP THAT'S NOT FIXED RIGHT, THE DEALER TOLD ME THAT THEY CONSIDERED THE REPAIRS COMMERCIALLY ACCEPTABLE. IT'S BEEN ALMOST A YEAR SINCE I HIRED AN ATTORNEY TO ADDRESS THIS UNDER THE LEMON LAW BUT CHRYSLER CONTINUES TO DRAG THIS ISSUE OUT WITHOUT ADDRESSING THE SAFETY ISSUES MY FAMILY CONTINUES TO ENDURE ON A DAILY BASIS . ASKING THE ATTORNEY TO BECOME MORE INVOLVED, I WAS TOLD THEY HAVE TO DO WHAT THE LAW ALLOWS
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WAYSESVILLE, OH
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STOP ACCELERATING AND APPROXIMATELY 20 SECOND LATER THE VEHICLE WOULD OPERATE AS NORMAL. IN ADDITION, THE ELECTRONIC THROTTLE CALIBRATION WARNING MESSAGE WOULD DISPLAY DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ADAPTIVE CRUISE CONTROL SENSOR BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- MANKATO, MN
THE CAR WAS PURCHASED WITH ONLY 132 MILES ON IT. AND THE TRANSMISSION WILL NOT SHIFT INTO FIRST GEAR UNLESS IT IS AT A DEAD STOP. I CAN'T EVEN GET UP MY DRIVE WAY WITHOUT COMING TO A COMPLETE STOP. IT SLIPS THEN GRABS FIRST GEAR WITH A JUMP FORWARD. I HAVE NEVER HAD AN AUTOMATIC THAT SHIFTS LIKE THIS. I HAVE HAD IT INTO THE JEEP DEALERSHIP TWICE FOR THIS AND WAS TOLD THAT'S THE WAY THIS TRANSMISSION WORKS YOU HAVE TO LIVE WITH IT. THIS PROBLEM HAPPENS EVERYDAY.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- ROCKLIN, CA
TIRE PRESSURE MONITORING SYSTEM REQUIRES TIRE PRESSURE ADJUSTMENT ABOUT EVERY TWO WEEKS BECAUSE OF LOW PRESSURE IN ONE OR MORE WHEELS. DEALER EITHER CANNOT OR DOES NOT WANT TO FIX IT BUT HOPES FOR A JEEP ADVISORY OR RECALL. OWNER BELIEVES ELECTRONIC CONNECTIONS IN WHEELS ARE FAULTY AND ONE OR MORE LEAKS AIR. CONSTANT LEAKAGE OF AIR REPRESENTS A POTENTIAL DRIVING HAZARD. AFTER 12 FLASH UPDATES TO ELECTRONIC SYSTEMS AND PAST FAILURE OF ELECTRONIC TRANSMISSION CONTROL SYSTEM TO SHIFT OUT OF PARK, IT IS CLEAR THAT ALL ELECTRONIC CONTROL SYSTEMS WITHOUT REDUNDANCY REPRESENT LIFE THREATENING POTENTIAL FAILURES IN ALL SYTEMS. WHEN SUCH FAILURE OCCUR, OWNERS WILL BE UNABLE TO PROVE WHAT REALLY HAPPENED. THE PERFECT CRIME!
Source: NHTSA WEB SITE