2016 JEEP GRAND CHEROKEE Complaints

LOSS OF POWER DRIVING DOWN THE HIGHWAY. WENT FROM GOING 60 MPH TO 20 MPH. DEALERAHIP SERVICE COULD NOT FIND ANYTHING WRONG WITH IT. THEY CLEARED CODE AND STATED VEHICLE SEEMED TO BE RUNNING FINE. I WAS DRIVING ON A RURAL HIGHWAY 299 IN TRINITY COUNTY CALIFORNIA WHERE THERE WAS NO CELL SERVICE AND WAS LEFT STRANDED. I DROVE ON THE SHOULDER THE REST OF THE 30 MILES TO GET TO DEALERSHIP.

THE START/STOP FEATURE ON THIS MODEL JEEP GRAND CHEROKEE MALFUNCTIONED AT A MAJOR INTERSECTION. THE ENGINE STOPPED WHILE I WAS AT A RED LIGHT FOR A PROLONGED PERIOD OF TIME (THE FEATURE WORKING AS IT SHOULD AT THAT MOMENT); WHEN THE LIGHT TURNED GREEN, AND I RELEASED MY FOOT OFF THE BREAK, THE ENGINE WOULD NOT TURN BACK ON. THE VEHICLE HAD TO BE PUT IN PARK, TURNED OFF AND TURNED BACK ON FOR THE ENGINE TO POWER BACK UP AND MOVE.

THE TOUCH SCREEN RADIO WENT OUT. BECAUSE OF THIS, WHEN THE SEAT WARMERS COME ON VIA REMOTE START, THEY CANNOT BE SHUT OFF, SO THE SEAT GETS EXTREMELY HOT. ALSO, IT WILL ACT LIKE IT'S STARTING BACK UP, AND THE BACK UP CAMERA WILL COME ON EVEN WHILE DRIVING FORWARD. IT KEEPS SHUTTING DOWN AND COMING BACK ON TO WHERE IT SAYS "JEEP" THEN IT WILL SHUT OFF AGAIN.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING BEGAN TO FLICKER AND THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209, (718) 836-2600)WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNKNOWN.

I WAS AT A RED STOP LIGHT AND WHEN THE LIGHT TURNED GREEN I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS PEDAL AND REALIZED MY 2016 GRAND CHEROKEE WOULD NOT MOVE AND HAD COMPLETELY STALLED. I CHECKED TO MAKE SURE THE GEAR WAS NOT IN NEUTRAL AND READ AN ERROR MESSAGE ON THE DASH THAT SAID SOMETHING ALONG THE LINES OF 'SHIFT THE GEAR INTO PARK AND THEN INTO DESIRED GEAR.' I COULD NOT PUT THE CAR INTO DRIVE AND HAD TO COMPLETELY SHUT OF MY VEHICLE AND RESTART IT TO GET IT INTO DRIVE. I WAS LUCKY THAT IT WAS LATE AT NIGHT AND NOT MANY PEOPLE WERE AROUND ALTHOUGH ONE PERSON CAME SPEEDING UP BEHIND ME AND HAD TO SWITCH LANES TO NOT HIT ME, EVEN CAME WITH A NOT SO FRIENDLY HONK. I HAVE HEARD OF MANY OTHER PEOPLE EXPERIENCING THIS EXACT SAME SITUATION INCLUDING WHILE DRIVING AT HIGH SPEEDS ON THE HIGHWAY AND TAKING TURNS IN BUSY TRAFFIC. THIS IS A VERY DANGEROUS SCENARIO AND I AM SURPRISED IT HAS NOT YET LED TO A FATAL ACCIDENT.

I WAS DRIVING STRAIGHT ON THE HIGHWAY AT ABOUT 65 MPH ON 12/13/19 WHEN I HEARD AN EXPLOSION, AND SUDDENLY GLASS WAS RAINING DOWN ON ME. THANKFULLY MY NEWBORN WAS NOT IN THE BACKSEAT AT THE TIME! MY SUNROOF WAS SHATTERED; I DIDN'T SEE ANY DEBRIS HIT MY CAR PRIOR TO THIS HAPPENING. THERE WERE NO VEHICLES CLOSE ENOUGH TO ME TO FLIP UP ROCKS OR OTHER DEBRIS. IT SEEMS MY SUNROOF EXPLODED ON IT'S OWN, FOR NO APPARENT REASON AND WITHOUT WARNING. THERE IS NO ITEM INSIDE MY VEHICLE TO INDICATE SOMETHING CAME THROUGH THE SUNROOF AND LANDED IN MY CAR. NO DAMAGE TO ANY OTHER PORTION OF THE EXTERIOR OF THE VEHICLE. THERE IS A LARGE HOLE IN THE SUNROOF; THE REMAINING GLASS IS SHATTERED AND THERE ARE GLASS SHARDS LITTERED THROUGHOUT THE CABIN OF MY VEHICLE.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN FUELING THE TANK AND ATTEMPTING TO DRIVE, A KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 872-5500) TWICE WHERE IT WAS DIAGNOSED THAT BOTH HEADLIGHTS NEEDED TO BE REPLACED. THE HEADLIGHTS WERE NOT REPLACED, BUT THE ENGINE NOISE WAS REMEDIED; HOWEVER, THE NOISE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE NOISE WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71542505. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

MY JEEP.GRAND CHEROKEE 2016 75TH ANNIVERSARY FRONT LIGHTS STOPPED WORKING ... FIRST IT WAS THE LEFT AND NOW THE RIGHT, IN 10/29 I TOOK MY CAR TO THE JEEP DEALER FOR THE FIRST PROBLEM AND THEY TOLD ME THAT MY WARRANTY HAD EXPIRED, JUS 40 K MILES, TODAY 12/9 THE RIGHT DOES NOT WORK. AND THEY ARE NOT RESPONSIBLE FOR THE PROBLEM.

WITHIN 12 HOURS,VEHICLE RADIO SPEAKERS STOPPED WORKING. WE DROVE TO JEEP DEALERSHIP AND HAD TO SCHEDULE AN APPT. NOW THE VEHICLE WILL NOT START. THERE IS NO INSTRUMENTATION LIGHTING AL ALL. THIS IS AFTER TAKING TO SAME JEEP DEALER TO SATISFY THE 2 OPEN RECALLS, RECEIVED BACK ON A MONDAY AND NOT DRIVEN UNTIL SATURDAY. SUNDAY AM VEHICLE IS INOPERABLE

I PURCHASED MY JEEP USED IN APRIL OF 2019. ON 2 OCCASIONS SO FAR, WHILE COMING TO A STOP THE ENGINE CUTS OUT. IT TAKES ABOUT 10-15 MINUTES TO GET IT RESTARTED. THIS HAS HAPPENED BOTH TIMES WHILE STOPPING AT A LIGHT IN BUSY TRAFFIC. I HAVE SEEN OVER 30 COMPLAINTS FOR THE SAME PROBLEM ON WWW.CARCOMPLAINTS.COM. ALL REPORTED STALLING OUT WHILE DECELERATING THE VEHICLE. SOME REPORTED THAT IT STALLS WHILE DECELERATING WHILE TAKING A RIGHT TURN, FOR EXAMPLE, WHILE ENTERING A HIGHWAY OFF-RAMP. THE FIRST TIME MY CAR STALLED I WAS NOT TURNING. THE SECOND, I WAS DECELERATING WHILE TAKING A RIGHT TURN. THIS CAUSES A HUGE SAFELY CONCERN THAT SHOULD BE ADDRESSED BY JEEP. MY CAR HAS APPROXIMATELY 65K MILES.