2014 JEEP GRAND CHEROKEE Complaints

WHEN I APPLY THE BRAKES THE FRONT END SHAKES PRETTY BADLY. I ALSO HAVE AN ISSUE WHEN I EXCELLERATE MODERATELY THE VEHICLE SEEMS TO TAKE OFF LEAVING ME FEELING OUT OF CONTROL AND HAVING TO TAKE MY FOOT OFF THE GAS AND WATCHING THE RPM HIT 6000. I HAVE ALSO HAD ISSUES WITH THE TRANSMISSION AND A TOTAL OF 5 RECALLS. I HAVE HAD TIME IN COURT TRYING TO FIGHT IT USING THE LEMON LAW BUT LOST BECAUSE OF NOT HAVING AN ATTORNEY AND A TRANSMISSION SPECIALIST I COULDN'T AFFORD EITHER. I NOTICE MY PROBLEMS AT 1900 MILES BUT I LOST BECAUSE THEY SAID I USED IT FOR COMMERCIAL USE WHICH I DON'T BECAUSE I DON'T HAVE IT REGISTERED AS A COMMERCIAL VEHICLE I JUST DRIVE A LOT FOR WORK AT THE TIME. THIS VEHICLE HAS CAUSED ME LOADS OF STRESS SINCE I BOUGHT IT AND FEEL VERY UNSAFE DRIVING MY KIDS AROUND. ANY HELP YOU CAN GIVE ME WOULD BE GREATLY APPRECIATED I'M AT MY WITS END. I BOUGHT MY JEEP EARLY IN 2013 SO I FEEL ITS ONE OF THE FIRST JEEP OFF THE ASSEMBLY LINE WITH LOTS OF ISSUES. THANKS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE EQUIPPED WITH PIRELLI SCORPION ALL SEASON RUN FLAT TIRES (NA), SIZE 295/45/20R 110W (NA). THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES EXPERIENCED EXCESSIVE WEAR, WHICH CAUSED DIPS TO DEVELOP ON THE TREAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE ROTATED. THE TIRE ROTATION WAS PERFORMED; HOWEVER, THE TIRES CONTINUED TO WEAR EXCESSIVELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO AFTER AN INVESTIGATION DETERMINED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE TIRES WERE REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED WITH THE KEY IN THE IGNITION, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. MA 10/16/15 THE CONSUMER STATE WEATHER WAS NOT A FACTOR. BEING ON AN INCLINE OR DECLINE WAS NOT A FACTOR, EITHER. THE VEHICLE MOVED ON ITS OWN, UNLESS HIS FOOT WAS ON THE BRAKE.

VEHICLE WAS IN A LEVEL PARKING LOT WITH A BOAT AND TRAILER ATTACHED. VEHICLE WAS IN PARK CONFIGURATION WITH ENGINE RUNNING. VEHICLE WAS LEFT UNATTENDED FOR ABOUT 1 MINUTE AND IT ROLLED ABOUT 100 FEET, THROUGH THE PARKING LOT AND ACROSS A ROAD AND DOWN A LEVEE WHERE IT HIT A TREE ON THE LEFT FRONT SIDE. THE DRIVER WAS NOT IN THE VEHICLE WHEN IT HIT THE TREE. THE CALIFORNIA HIGHWAY PATROL ARRIVED AT THE SCENE AND THERE WAS NO CITATION ISSUED. THERE WAS NO OTHER PROPERTY DAMAGE OTHER THAN TO THE VEHICLE AND THE BOAT TRAILER. THE INSURANCE COMPANY PAID FOR THE DAMAGE TO THE VEHICLE LESS THE DEDUCTIBLE.

WHILE DRIVING AT 80 MPH, A VERY LARGE BUCK RAN IN FRONT OF THE CAR ON THE INTERSTATE. AFTER DRIVING BACK BY TO SEE THE DEER THE NEXT DAY IT WAS PROBABLY AROUND 300 LBS. THE ENTIRE FRONT PORTION OF MY VEHICLE WAS CAVED IN. NO AIRBAGS DEPLOYED WHATSOEVER. HITTING SOMETHING SO MASSIVE AT SUCH A HIGH RATE OF SPEED SHOULD HAVE DEPLOYED SOME SORT OF SAFETY MECHANISM I.E (AIRBAGS!!!!!)

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON A SLIGHT HILL WITH THE EMERGENCY BRAKE APPLIED, THE VEHICLE ROLLED BACKWARDS APPROXIMATELY 30 FEET AND STOPPED. THE VEHICLE WAS DRIVEN TO THE DEALER TO BE DIAGNOSED AND THE MECHANIC STATED THAT THERE WAS NO DETECTED FAILURE. THE CONTACT SHARED A VIDEO OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ....UPDATED 04/25/16 *BF *CN

JEEP ROLLAWAY COMPLAINT: MY BRAND NEW 2014 JEEP CHEROKEE ROLLED AWAY FROM ME WHEN I PUT IT INTO PARK. I GOT OUT OF THE CAR TO GET THE MAIL AND FEW SECONDS LATER, I HEAR A CRASH. THE JEEP ROLLED OFF THE DRIVEWAY INTO A TREE. THANK GOD NO ONE WAS IN THE WAY AND MY DAUGHTER WAS NOT IN THE CAR. I GOT BACK INTO THE CAR AND FOUND THAT IT WAS IN REVERSE, NOT PARK! THE FONT BUMPER WAS DISLODGED AND SMASHED. I HAD BEEN HAVING A LOT OF TROUBLE GETTING THE ELECTRON GEAR SELECTOR TO CHOOSE THE CORRECT GEAR SINCE THE DAY I BOUGHT THE CAR. 50% OF THE TIME I WOULD DISCOVER THAT I WAS IN REVERSE WHEN I THOUGHT I WAS IN PARK. THERE IS VERY LITTLE CLEARANCE BETWEEN THE TWO GEARS, NOTHING DEFINITIVE LIKE THERE IS ON A SLIDE TRACK IN MOST CARS WITH A DEFINITIVE CLUNK WHEN YOU PUT IT INTO PARK. THE ONLY WAY TO BE ABSOLUTELY SURE WAS TO LOOK DOWN AT THE GEAR SHIFT TO SEE THE LIGHT INDICATOR. I'VE BEEN DRIVING ALL MY 59 YEAR OLD LIFE AND HAVE NEVER HAD AN ACCIDENT. I WAS SO UPSET AND FRUSTRATED WITH THE GEAR SHIFT THAT I TOOK IT BACK AND ORDERED A 2013 JEEP WITH THE OLD GEAR SHIFT ON A TRACK SYSTEM. I'D HAD IT! IF THEY DON'T CHANGE THE GEAR SYSTEM IN THE NEXT JEEP, I WILL HAVE TO BUY A DIFFERENT MAKE. THE PROBLEM, ALTHOUGH MAY HAVE BEEN SOME KIND OF DEFECT IN THE ELECTRONIC GEAR SHIFT, IS, IN MY OPINION, NOT A DEFECT, SO NATURALLY CHRYSLER WILL NOT FIND ANY DEFECTS. I THINK IT IS POOR DESIGN AND A HAZARD. IT IS A HUMAN INTERFACE PROBLEM. PARK SHOULD NOT BE SO CLOSE TO REVERSE. THE GEAR SHIFT ONLY MOVES ABOUT A 1/4 INCH ONE WAY OR THE OTHER. YOU CAN NOT DEPEND ON FEEL TO TELL WHICH GEAR YOU ARE IN, WHICH YOU CAN WHEN YOU HAVE A CAR WITH A SLIDE TRACK GEAR SHIFT. ALSO, ANOTHER INCIDENT: I WAS MAKING A LEFT AND HAD TO BREAK HARD FOR A SEC, MY PURSE MOVED FORWARD AND EASILY PUSHED THE GEAR INTO NEUTRAL WHEN I NEEDED TO BE IN GEAR FOR ONCOMING TRAFFIC. STUPID DESIGN.

I HAD A ROLL AWAY INCIDENT BACK AROUND JULY 25TH 2015 AFTER PLACING MY TRUCK (2014 JEEP GRAND CHEROKEE LIMITED) IN PARK IN FRONT OF A GAS STATION LOCATED ON RT 23 SOUTH IN RIVERDALE NJ WITH MY CHILD IN THE CAR. I HAD JUST BOUGHT GAS AND REALIZED I NEEDED TO GET SOMETHING INSIDE THEIR STORE SO AFTER THE PUMP FINISHED I PULLED UP IN FRONT OF CONV. STORE, PLACED IT IN PARK AND RAN IN FOR NOT EVEN A MINUTE, COME BACK OUT AND MY TRUCK HAD ROLLED AWAY INTO A ONE WAY EXIT SIGN. THERE IS A NICE DENT IN MY RIGHT FRONT BUMPER. . I JUST PASSED THIS GAS STATION OVER THE WEEKEND AND THE SIGN IS STILL IN THE SAME BENT POSITION SINCE MY TRUCK ROLLED INTO IT. I KNOW I PLACED MY TRUCK IN PARK AND LOCKED THE DOOR ON TOP OF THAT BECAUSE MY 8YEAR OLD WAS WITH ME AND I WAS ONLY GOING IN FOR A MINUTE. THANKFULLY A SIGN AND A ROCK (IT DIDN'T HIT THE ROCK) WERE THERE OTHERWISE THE TRUCK MOST DEFINITELY WOULD HAVE ROLLED OUT ONTO THE HIGHWAY CAUSING DEATH OR INJURY TO MY DAUGHTER AND DEATH OR INJURY FOR WHOEVER HIT MY TRUCK. MY STOMACH WAS IN MY THROAT. A FRIEND OF MINE WHO KNEW ABOUT MY STORY SAW YOUR RECENT ARTICLE ABOUT THIS POTENTIALLY REALLY BAD PROBLEM AND SENT ME THE LINK. AFTER READING THIS I KNOW THIS IS EXACTLY WHAT HAPPENED TO ME. PLEASE, I'M A CONCERNED DRIVER AND PARENT AND NOT FEELING GOOD ABOUT THIS TRUCK AFTER READING YOUR STORY AND EXPERIENCING THIS FIRST HAND. AGAIN MY DAUGHTER WAS IN THERE AND THANKFULLY SHE WAS OK. WHEN I REALIZED IT HAD ROLLED I RAN TO HER, OPENED THE DOOR AND SHE SAID DADDY THE TRUCK MOVED WITHOUT YOU IN IT. SO ANY HELP OR GUIDANCE WOULD BE APPRECIATED. NOT LOOKING TO START TROUBLE BUT I'M PAYING 400.- A MONTH FOR SOMETHING I THOUGHT WAS SAFE. WHAT DO I DO NEXT?

MY VEHICLE WAS IN PARK ON A BOAT RAMP WHILE PREPARING TO LOAD A JET SKI. I EXITED THE VEHICLE AND THE GEAR SHIFTED OUT OF PARK AND THE VEHICLE ROLLED INTO THE LAKE. THE INSURANCE COMPANY TOTALED THE VEHICLE AND I HAVE ALL OF THE DOCUMENTATION SUPPORTING THE CLAIM.

I PULLED INTO MY DRIVEWAY AND PUT THE CAR IN PARK. WHEN STEPPING OUT OF MY CAR, IT STARTED ROLLING BACKWARDS, THE DOOR WAS OPEN SO IT KNOCKED ME TO THE GROUND AND I ROLLED TO GET OUT OF THE PATH OF THE WHEEL, ONLY GETTING MISSED BY SECONDS. I HAD PRETTY SEVERE BRUISING BUT I DID NOT SEE A DOCTOR. I ASSUME THE CAR WENT INTO REVERSE AS IT ROLLED BACKWARDS, BUT IT WAS A SLIGHT INCLINE SO IT MAY HAVE BEEN NEUTRAL. I WAS MOSTLY FOCUSED ON THE FACT MY CAR WAS ROLLING BACKWARDS AT A GOOD RATE WITH MY 4 AND 1 YEAR OLD STILL INSIDE. THE CAR STOPPED AFTER JUMPING THE CURB AND TAKING OUT THE NEIGHBORS MAILBOX. I HONESTLY DIDN'T LOOK AT WHAT GEAR IT WAS IN ONCE STOPPED, I CHECKED ON MY CHILDREN AND QUICKLY MOVED IT OUT OF THE MIDDLE OF THE ROAD, I OF COURSE WAS IN PANIC MODE. IT DID $6004.69 WORTH OF DAMAGE TO THE CAR, PLUS THE REPLACEMENT OF (2) CARSEATS AND A BRICK MAILBOX. I TOOK THE CAR IN A FEW MONTHS AGO FOR OTHER RECALLS AND LET THEM KNOW ABOUT THE SITUATION AND THEY SAID "NO PROBLEM FOUND" OF COURSE. AFTER SEEING A REPORT FROM YOU ALL TODAY ABOUT THIS VERY SAME PROBLEM IT PROMPTED ME TO FILE A COMPLAINT, AS I DIDN'T KNOW YOU EXISTED. THE CAR HAS SLIPPED OUT OF GEAR SEVERAL OTHER TIMES IN PARKING LOTS, BOTH WHILE I WAS DRIVING AND TO MY HUSBAND AS WELL, BUT I AM VERY CAREFUL TO USE MY PARKING BREAK EVERY TIME I PARK THE CAR AFTER THE ACCIDENT. ....UPDATED 04/25/16 *BF *CN