2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE PARKED, THE IGNITION WOULD NOT TURN OVER. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CPU ELECTRONIC SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE UNINTENDED SIDE CURTAIN AIR BAG DEPLOYMENT AND OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICES. *SMD THE CONSUMER REFERENCED RECALL NUMBERS 14V643000, 15V041000 AND 15V041000. CHRYSLER INFORMED THE CONSUMER, THERE WERE NO SUCH RECALLS. *JB

EVENT OCCURRED DECEMBER 22, 2014. AFTER MULTIPLE MONTHLY CHECK ENGINE LIGHTS AND "REPLACE" OF THE COMPUTER, THE VEHICLE INFORMATION CENTER GAVE A WARNING OF "INCORRECT DEF DETECTED." (ONLY MOPAR DEF HAD BEEN USED). WITHIN 10 MILES THE VIC WARNING STATED "VEHICLE WILL NOT RESTART IN 200 MILES." RETURN TO THE DEALER AGAIN AFTER THE PREVIOUS VISIT 3 DAYS PRIOR TO "REFLASH" THE COMPUTER INDICATED A RECENT TSB FOR REPLACEMENT OF THE CATALYTIC CONVERTER. I ALSO HAD THEM CHECK THE DEF PUMP AND NOZZLE WHICH WAS CLOGGED WITH CRYSTALLIZED DEF. AFTER TWO WEEKS OF WAITING WITH THEM NOT ABLE TO FIND A CATALYTIC CONVERTER AND NEW OXYGEN SENSOR I WAS FORCED TO TRADE THE VEHICLE AT A LOSS. (CHRYSLER WOULD NOT OFFER ANY HELP ON THE TRADE). UPDATE 9/15/15*CW ON JUNE 7, 2014 THE TRACTION CONTROL LIGHT ILLUMINATED, THE STEERING SENSOR SHORTED OUT. ON AUGUST 12, 2014, THE CHECK ENGINE LIGHT ILLUMINATED AND THE PCM SOFTWARE WAS UPDATED. ON AUGUST 14, 2015, THE CLOCKSPRING WAS REPLACED. THE ENGINE LIGHT ILLUMINATED SEVERAL MORE TIMES. THE CATALYTIC CONVERTER WAS REPLACED. UPDATED 10/01/15*JB UPDATED 12/23/15.*JB

FROM A STOP, RIGHT TURN, ACCEL TOWARDS PLANNED SPEED OF 60. AT APP. 50MPH APPROACHING GUARDRAILS THEN BRIDGE THE VEHICLE 'LOCKS UP' (NO SCREECHING BRAKES), THOUGHT 'TRANS' (PREVIOUS UNRESOLVED PROBLEMS), ENGINE SPUTTERS, ABOUT TO DIE, SPEED HAS DROPPED 30MPH, (ASSUME NO BRAKE LIGHTS). QUICK DECISION (RAILS 75'), GET TO SHOULDER. SMALL SHOULDER, DEEP DITCH WITH A STEEP DOWNHILL PITCH TO THE RIVER. JUST AS I WAS ABOUT TO ENACT THE DECISION THE ENGINE "ROARS" TO LIFE AND HITS 65MPH BEFORE I CAN REACT AND APPLY THE BRAKES MID-BRIDGE. THE WHOLE INCIDENT ONLY TOOK SECONDS, MAYBE 7 TO 10. TOOK IT, ONCE AGAIN, TO BLEVINS MOTORS, POTSDAM NY AND ONCE AGAIN WAS TOLD THAT THEIR DIAGNOSTIC COMPUTER SAW NO ABNORMALITIES. THIS TIME I ASKED FOR A PRINT OUT OF SAID REPORT AND WAS TOLD THERE WAS NO SUCH THING AS A 'PRINT OUT'. I AM A 100% DISABLED VET WITH A HEAD INJURY AND PTSD. THIS THE SALESMAN WAS NOTIFIED OF THE FIRST THING. I DID NOT MENTION THE PTSD AS IT HAD ALWAYS BEEN MY PROBLEM AND EXPLOSIVE ANGER WAS NEVER PRESENT. THE "INJURY" WAS AFTER MONTHS OF LIES AND 'DIRTY DEALING' FROM THE START THAT THEY FINALLY 'BEAT A PATH' IN MY BRAIN TO THE ANGER PART. IT LED TO MANY VISITS WITH MY VA PSYCHOLOGIST, LOSS OF FRIENDS AS I SEEMED ABNORMALLY CONSUMED WITH MY ILL-TREATMENT BY BLEVINS, WHICH I WAS, AND TOTAL FRUSTRATION THAT I HAD NO RECOURSE VIA THE LAW BECAUSE I COULD "BLOW" AT THE LEAST SLIGHT. I HAVE TO A GREAT DEGREE PUT THE 'PTSD' BACK IN ITS BOX, BUT THE DAMAGE TO WHAT WAS AN ALREADY SLOWLY SLIPPING BRAIN THAT I HAD ACCEPTED, IT TOOK A BIG HIT DAMAGE WISE. I NO LONGER CHECK E'MAIL. [XXX] DAY OR NIGHT. THANKYOU! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

CRUISE CONTROL PLACED AT 55 CONTINUALLY ACCELERATES & SPEEDS UP TO 80 PLUS ONCE IT CRESTS A HILL BEFORE DOWN SHIFTING OR I HAVE TO BREAK HARD TO SLOW DOWN AND SHUT CRUISE OFF.

WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ENGAGED THE VEHICLE BRAKED ITSELF HARD EXTREMELY SLOWING THE CAR DOWN ON THE HIGHWAY. THERE WERE NO CARS IN FRONT OR IN OTHER LANES WHEN THIS HAPPENED. HAD A CAR BEEN FOLLOWING ME I WOULD MOST LIKELY BEEN REAR ENDED.TOOK THE VEHICLE TO THE DEALER AND, AFTER CHECKING OUT THE VEHICLE, THEY INDICATED THAT THEY COULD NOT DUPLICATE THE PROBLEM, THAT THE SOFTWARE WAS UP TO DATE, AND THAT THE ACC SYSTEM IS "WORKING AS DESIGNED." THIS IS A MAJOR SAFETY ISSUE THAT UNDER DIFFERENT CIRCUMSTANCES COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR WORSE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION SOFTWARE WAS UPGRADED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,388.

I WAS DRIVING DOWN THE ROAD TODAY AND MY TURNS SIGNALS GOT STUCK ON AGAIN! THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND THIS IS NOT THE FIRST COMPLAINT I HAVE FILED. I HAVE HAD MY 2014 JEEP GRAND CHEROKEE BACK TO THE DEALERSHIP SERVICE DEPARTMENT FOUR TIMES FOR THIS SAME ISSUE. I HAVE BEEN TOLD ALL FOUR TIMES THAT THEY CANNOT DUPLICATE THE PROBLEM. I HAVE TWO VIDEOS OF MY TURN SIGNALS GETTING STUCK ON AND MY DASH FLASHING AND READING THE INCORRECT SPEED BUT THE SERVICE DEPARTMENT CONTINUES TO TELL ME THAT THEY CANNOT DUPLICATE IT. WELL, TODAY THERE WAS ALMOST AN ACCIDENT BECAUSE OF IT. MY TURN SIGNALS GOT STUCK ON AND ANOTHER CAR PULLED OUT IN FRONT OF ME AND I ALMOST HIT THEM, THEY OBVIOUSLY THOUGHT I WAS TURNING, WHICH I WAS NOT BUT YET AGAIN MY TURN SIGNALS WERE STUCK ON. FCA IS FULLY AWARE OF THIS ISSUE. I HAVE CALLED THEM NUMEROUS TIMES BUT THEY HAVE NO SOLUTION FOR ME. I FEEL COMPLETELY UNSAFE IN MY JEEP GRAND CHEROKEE AND IT IS JUST AN ACCIDENT WAITING TO HAPPEN.