2016 JEEP GRAND CHEROKEE Complaints

THE HEADLIGHTS FLICKER FOR A QUARTER SECOND, AND THEN WORK FINE FOR A FEW MINUTES DURING NIGHT DRIVING. THIS OCCURS ON AVERAGE OF ABOUT ONCE EVERY 4 MINUTES OF DRIVING WITH THE HEADLIGHTS ON. ACCORDING TO JEEP FORUMS ONLINE, THIS HAS BEEN A KNOWN SAFETY ISSUE IN GRAND CHEROKEES. DURING NIGHT TRIPS IN RURAL AREAS, I AM CONCERNED THAT THIS ISSUE COULD BECOME MORE DETRIMENTAL. THERE ARE NO STREETLIGHTS, AND MANY WHITETAIL DEER AND OTHER HAZARDS ARE MADE UNAVOIDABLE WITHOUT HEADLIGHTS, OR WITH DISTRACTION CAUSED BY THIS FLICKERING. THIS HAPPENS REGARDLESS OF SPEED, TURNING, OR ELECTRONICS TURNED ON. IT IS EVEN MORE FRUSTRATING THAT REPLICATING THIS ISSUE IS ALMOST IMPOSSIBLE DURING THE DAYTIME (WHEN MECHANICS ARE WORKING).

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING LOW SPEEDS, THE ACCELERATOR PEDAL SUDDENLY TRAVELED TO THE FLOORBOARD, THE VEHICLE ACCELERATED, AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER RETRIEVED THE BLACK BOX AND PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 45,848. AP*MP CONSUMER STATES THAT INCIDENT HAPPENED AFTER COMING OUT OF A CAR WASH. CONSUMER STATES THAT FOOT WAS NOT ON THE GAS WHEN VEHICLE ACCELERATED AND SMASHED INTO THE FENCE. WHEN VEHICLE HIT THE FENCE IT STARTED REVVING UP BEFORE SLOWING DOWN TO A NORMAL IDLE. VEHICLE WAS TOWED TO TILTON AUTO BODY WHERE THE DAMAGE WAS REPAIRED. IT WAS THEN TAKEN TO TILTON AUTO SERVE (TILTON, NH) FOR FRONT END ALIGNMENT. MANUFACTURER ANALYZED BLACK BOX AND STATED THAT THERE WERE NO ISSUES WITH THE THROTTLE SYSTEM OR ACCELERATOR PEDAL ASSEMBLY. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND OCCUPIED, THE DRIVER'S SIDE HEAD REST EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE SANFORD (750 TOWNE CENTER BLVD, SANFORD, FL 32771, (407) 878-7710), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68052758. THE FAILURE MILEAGE WAS 21,880. THE VIN WAS UNKNOWN.

I WAS DRIVING ALONG AND APPARENTLY MY BATTERY IN MY KEYFOB WENT DEAD. MY ENGINE STOPPED WHILE I WAS DRIVING AND IF I WON'T HAVE HAD JUST BOUGHT A NEW BATTERY I WOULD HAVE BEEN STRANDED. THERE IS NO WAY TO START THE ENGINE WITH KEY

SHIFTER LIGHTS DONT TURN ON. SERVICE SHIFTER LIGHT WARNING BUT DEALER SAYS ITS NOT COVERED UP WARRENTY

IN 2019 JEEP ROLLED OUT AN APPROVED EMISSIONS MODIFICATION (AEM) PROGRAM AS PART OF A EMISSIONS COMPLIANCE SETTLEMENT WITH REGULATORY AUTHORITIES. THIS SOFTWARE FLASH/RE-PROGRAM HAS MADE AN OTHERWISE SAFE CAR UNSAFE. AT LOW ENGINE TEMPERATURES (COLD START) THE VEHICLE HAS VERY LITTLE POWER TO ACCELERATE THROUGH INTERSECTIONS, MAKE LEFT TURNS, MOVE OUT OF THE WAY IF SOMEONE IS APPROACHING FROM A HIGH RATE OF SPEED FROM BEHIND AT A STOPLIGHT. JEEP HAS ACKNOWLEDGE THIS ISSUE AND HAVE NOTED THEY ARE WORKING ON A FIX, BUT HAVE NOT OFFERED ACCOMMODATIONS TO ENSURE ONE HAS A SAFE CAR TO DRIVE WHEN THEY SPEND MONTHS DEVELOPING A FIX. IT IS A HAZARD, HAS RESULTED IN SEVERAL NEAR-MISS SITUATIONS, AND THEY NEED TO BE HELD ACCOUNTABLE TO ENSURING THEIR CUSTOMERS SAFETY.

WHEN I WAS DRIVING ON FWY 4 THE TRUCK WIPERS SUDDENLY START WORKING AND FEEL LIKE THE TRUCK LOST POWER AND KIND OF DRIVE HARD I TRIED TURN OFF WIPERS BUT PANEL TURN ON CHECK ENGINE LIGHT, STABILITY CONTROL INOPERABLE, WARNING LIGHT, ANTI SLIP. SO I SCANNED WITH MODULE FIXD AND SHOWS CODE U0212 LOST COMM WITH SCM. SO I TOWED TO THE DEALER AND OBVIOUSLY THEY SAID THEY HAVE TO KEEP THE TRUCK OVERNIGHT CAUSE THEY NEVER SEEN SOMETHING LIKE THAT. WHEN FOR SEVERAL YEARS JEEP HAVE THIS PROBLEM. SPECIFICALLY WITH THE (SCCM). I FEEL THEY MOST BE RESPONSIBLE FOR ALL MY EXPENSES.

WITHIN MONTHS OF PURCHASE OF NEW 2016 JEEP, THERE WAS A POWERTRAIN RECALL. WE WERE AT 7788 MILEAGE WHEN THE POWERTRAIN WAS REPROGRAMMED. THE JERKING OF THE JEEP WHILE BRAKING CONTINUED TO BE A PROBLEM. THEY REPROGRAMMED THE POWERTRAIN AGAIN AT MILE 48,254. WE WENT IN AGAIN IN MILE 53,259 FOR TRANSMISSION CONCERNS. , AGAIN AT MILE 57,227 THERE WERE HARSH UPSHIFTS WHILE DRIVING ON THE HIGHWAY AND AT 58,273 THEY REPLACED THE TRANSMISSION. WITHIN A WEEK, WE HAD THE SAME JERKING HAPPENING WHILE BRAKING AND UPSHIFTS WHILE DRIVING. SO JUST 3 WEEKS AFTER NEW TRANSMISSION, IT BURNT UP ON THE MIDDLE OF THE HIGHWAY. WE HAD TO BE TOWED AND IT SITS IN THE DEALER SHOP FOR OVER A MONTH NOW. IT IS GETTING IT'S THIRD TRANSMISSION. (BEEN TO THE SERVICE SHOP 6 TIMES IN 3 YEARS) NO WARRANTY FOR THE MANUFACTURER....FCA WASHES THEIR HANDS. LEMON LAW IS VOIDED WITH THE NUMBER OF MILES AND YET THE PROBLEM BEGAN IN THE FIRST 10,000 MILES. NO COMMUNICATION BY DEALERSHIP. MANAGER PROMISED US A TRADE AND IGNORED OUR EMAILS. THEY FIRED THE SERVICE TECH, OR HE QUIT. WE NEED A DIFFERENT CAR TO DRIVE AND NO ONE SEEMS TO HELP US WITH THIS.

CAR TURNS OF WHILE DRIVING AND HAS ABOUT 34,000 MILES THIS IS SO DANGEROUS AND CAN CAUSE A SERIOUS ACCIDENT IT HAS HAPPEN3X IN 2 WEEKS. THE THIRD TIME I WAS AT A TRAFFIC LIGHT AND WHEN IT TURNED GREEN I COULDN'T MOVE. CAR NEEDED TO RESTART JUST IMAGINE BEING ON A HIGHWAY THIS COULD OF BEEN WORSE. I SEEN SEVERAL COMPLAINTS ON NUMEROUS OF WEBSITES WHY ISN'T THIS BEING RECALLED.

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE DID NOT ACCELERATE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. ALSO, THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FOLLOWING DAY, THE VEHICLE WAS DRIVEN TO SOUTH CHICAGO DODGE JEEP (7340 S WESTERN AVE, CHICAGO, IL 60636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED REPLACEMENT. THE CONTACT DROVE THE VEHICLE TO MANCARI CHRYSLER JEEP (4630 95TH ST, OAKLAWN, IL 60453) AND WAS INFORMED AGAIN THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.