2018 JEEP GRAND CHEROKEE Complaints

The screen to the radio and the navigation is delaminating. This is a safety concern as the screen is uncontrollable and can not be used. This was confirmed by a Jeep dealership. Jeep will not acknowledge the problem or repair the issue.

Touchscreen has delaminated, causing Jeep to turn vehicle AC, Heat, Radio, Audio systems on and off at random and unable to control. Vehicle has become unsafe to drive.

The glue of the dashboard has caused the leather on the dashboard to bubble on my 2018 Jeep Grand Cherokee. I brought it to the jeep dealership, and they said it happens all the time from the sun. Its a known defect, but its not covered by the extended warranty. They said they have had recalls on this in the past with other years and models, but not this year/model yet. I reached out to Jeep Cares and Chrysler, but neither will help.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the rear glass fractured without impact. The contact's minor children were seated in the rear seat when the failure occurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

The stereo system screen began delaminating approximately 1 year ago. The delamination causes the stereo to malfunction, make sounds, and cause a major distraction when driving. It has come to my knowledge that this is a very frequent issue in the 2018 Grand Cherokees. There were no warning messages, the screen just glitches and completely malfunctions which is making it dangerous to drive and manage simultaneously.

this is a known jeep problem. the radio screen which controls not only the radio but other systems including ac/heat/defrost is delaminating and randomly clicks all over the screen. jeep is refusing to fix this known manufacturing defect because i am not the original owner. this is a very significant safety issue because a lot of the controls are via the screen including putting it into tow mode. it is also very distracting when driving and could lead to serious injury or death. this has been an ongoing issue since i purchased the vehicle and is getting worse. please advise.

While driving, all the light on the dashboard come on. When this happens the speedometer is not working the windshield wipers come on. The emergency brake light is on, the car shifts out of gear and the turning signals don't work and the hazard lights won't work. This is all happening at the same time. I'm unable to inform people on the road that I'm in distress because my hazard light won't work I don't know how fast or slow I'm going. I can't inform the people on the road that I want to change lanes. Then after a while all the lights on the dashboard would go out and the check engine light would remain on for maybe two days and than go out. This problem has been going on since January I have paid thousands of dollars attempting to get this problem fixed. My car has been back and forth to the same Chrysler central Ave dealership where I purchased my 2018 jeep grand Cherokee to which I'm still paying for.

I bought a 2018 jeep grand Cherokee limited on July 1,2024. A week after owning the vehicle the jeep kept shutting off while driving on the interstate and the dash said “ put in P and push to start” none of the hazard lights came on. It just automatically shut off in the middle of traffic multiple times and when put into park and tried to restart it would take several attempts. This is unsafe and I’m lucky I did not get into an accident since the vehicle is just turning off while I’m driving on a busy highway not to mention almost getting into an accident since I’m given no warning. I dropped off my jeep at the dealership and they have had it for two weeks stating they can not find any issues with the vehicle. This is frustrating and scary and do not even feel comfortable driving a the jeep that I owned for one week. I have read several complaints in the same issue and k won’t seems to be able to find what is causing this issue.

The screen that controls many of the functions in the vehicle is delaminating and from online forms I have researched this is a very common problem.

Car dealer said that they already fixed the recalled issue. But we took car to the dealer also for car overheating in very short distances and the car only has about 67,300 miles. The dealer said that they "found stored DTC in PCM" P0304(Cylinder #4 Misfire). "There are combustion gases in cooling system." They said the car needed cylinder head replacement and engine replacement quoting me $8001.88 for repairs which I could not pay. The car has only been driven locally. We also suspect that this car may have been damaged by hurricane Michael in Florida in 2018 and damage may have not been reported. Car was bought in Florida in approx. September 2018 by owner 1 who sold the car to owner 2 with only approx. 2500mi after Hurricane Michael (Oct 9-10th). The car was sold to owner 2 in November 2018 in Florida then brought to California in 2021 and sold to owner 3 who is making this report. Or car may have already presented mechanical issues that may not been reported. Car has only been driven locally.