2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PART TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER INSPECTED THE AIR BAG AND INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE WITHOUT THE RECALL REMEDY. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

INFO ONLY BROUGHT VEHICLE IN FOR OIL CHANGE AND SAFETY RECALL P60/NHTSA 14V-634 WAS ALSO DONE. REPLACING ALTERNATOR TO PREVENT FAILURE, LOSS OF POWER, SHORT ....RESULTING IN VEHICLE SHUTDOWN. HAD TO TOW VEHICLE TO DEALER BECAUSE WHAT THE RECALL WAS TO PREVENT ACTUALLY HAPPENED AFTER THE RECALL REPAIR. ALTERNATOR BURNED UP EVENTUALLY CAUSING LOSS OF POWER TO VEHICLE, FORTUNATELY VEHICLE WAS PARKED AND COULD NOT BE STARTED WITHOUT CHARGING BATTERY. VEHICLE TOWED TO DEALER AND THEY AGAIN REPLACED THE ALTERNATOR. MY CONCERN IS CHRYSLER'S FIX DOES NOT FIX THE PROBLEM AS IT OCCURRED AFTER THE RECALL REPAIR WAS DONE. I WILL ASSUME THIS WAS AN ISOLATED INCIDENT AND THE DEALER ACCOMPLISHED THE REPAIR TO MY SATISFACTION. I DO WANT YOU TO HAVE THIS INFORMATION IN A DATA BASE SHOULD MORE VEHICLES CONTINUE TO FAIL IN THE SAME MODE AFTER THE RECALL REPAIR WAS MADE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE BEEN TRYING TO GET THE P60 JEEP GRAND CHEROKEE RECALL (ALTERNATOR DIODE) REPAIRED SINCE EARLY NOVEMBER 2014. TWO DIFFERENT JEEP DEALERSHIPS HAVE BOTH SAID THERE ARE NO PARTS AVAILABLE TO MAKE THE REPAIRS AND NO ESTIMATE FOR WHEN PARTS MAY BECOME AVAILABLE. THERE IS NO WAITING LIST. THE DEALERSHIPS ADVISED TO JUST TRY CALLING BACK EVERY COUPLE OF MONTHS. THE FCA CUSTOMER ASSISTANCE HELPLINE PROVIDED THE SAME INFORMATION AND ADVICE. THE RECALL NOTIFIES THE DRIVER THAT "THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE." THE FCA HELPLINE ADVISED TO NOT DRIVE THE VEHICLE IF POSSIBLE. HOW CAN YOU NOT DRIVE YOUR VEHICLE FOR OVER SEVEN MONTHS? THE DEALERSHIPS ADVISE IT COULD BE SEVERAL ADDITIONAL MONTHS UNTIL PARTS ARE AVAILABLE. HOW IS THIS AN ACCEPTABLE RESPONSE TO A CLEARLY DANGEROUS SITUATION? *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WA NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.