2014 JEEP GRAND CHEROKEE Complaints

View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP GRAND CHEROKEE
    - PERRYVILLE , MO

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - POWELL, TN

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V634000 (ELECTRICAL SYSTEM), 14V643000 (ELECTRICAL SYSTEM), AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM EACH REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - MIDLOTHIAN, VA

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - ELMWOOD PARK, NJ

    THE NAVIGATION SYSTEM GOES BLANK MID TRIP SCREEN GOES ON AND OFF AND SWITCHES TO OTHER MEDIA. THE TRANSMISSION CLICKS FROM SWITCHING FROM PARK TO DRIVE OR REVERSE. THE TRUCK MAKES A WEIRD VIBRATION NOISE IT SOUNDS COARSE AND FEELS WEIRD AFTER 20MPH. ALL THESE PROBLEMS HAVE BEEN HAPPENING SINCE I TOOK THE JEEP OUT THE DEALERSHIP. I ALWAYS BRING IT BACK TO THE DEALER THEY SAY THEY FIX IT AND I ALWAYS BRING IT RIGHT BACK WITH THE SAME EXACT PROBLEMS. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - COMMACK, NY

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP GRAND CHEROKEE
    - STAUNTON, IL

    AS I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 50MPH THE FRONT RIGHT FENDER FLARE BLEW OFF OF MY CAR AND FLEW UP OVER THE WINDSHIELD. WAS VERY FRIGHTENING, LUCKILY NO ACCIDENT HAPPENED BUT VERY EASILY COULD HAVE. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - NORTHPORT, NY

    1) COLLISION AVOIDANCE SYSTEM ENGAGES FOR NO SAFETY REASON WHATSOEVER. THE 'BRAKE' WARNING ON THE DASH FLASHES, THE BRAKES CHARGE, AND THE BRAKES ENGAGE. I CAN BE THE ONLY VEHICLE ON THE ROAD AND THIS WILL OCCUR. HAS BEEN HAPPENING INTERMITTENTLY EACH AND EVERY DAY THE VEHICLE IS DRIVEN. CAUSES DISTRACTED DRIVING, SUDDEN UNEXPECTED STOPPING AND UNSAFE PERFORMANCE OF THE VEHICLE PUTTING VEHICLE OCCUPANTS AT GRAVE RISK. 2) AFTER A PERIOD OF DRIVING TIME WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE SYSTEM DISENGAGES FOR NO APPARENT REASON. A MESSAGE ALERTING THE DRIVER TO CLEAN THE LENS IS DISPLAYED ON THE DASH. THE LENS IS NOT DIRTY OR OBSTRUCTED IN ANY WAY. THIS OCCURS EACH AND EVERY TIME THE ADAPTIVE CRUISE CONTROL IS ENGAGED. CAUSES UNANTICIPATED DECELERATION OF THE VEHICLE, DISTRACTED DRIVING, AND UNSAFE PERFORMANCE OF THE VEHICLE PUTTING VEHICLE OCCUPANTS AT GRAVE RISK. *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - SOMERS, NY

    S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER TO FIAT CHRYSLER CHIEF EXECUTIVE OFFICER SERGIO MARCHIONNE REGARDING A JEEP CHEROKEE SAFETY RECALL. *SMD FOR MONTHS THE PARTS WERE NOT AVAILABLE FOR RECALL #14V643000. IN NOVEMBER 2014, THE CONSUMER WAS ABLE TO GET ONE OF THE RECALLS RECTIFIED ONLY BECAUSE SOMEONE DID NOT SHOW UP FOR THE APPOINTMENT. ALSO, THE CONSUMER EXPERIENCED A CATASTROPHIC TRANSMISSION FAILURE. *JB UPDATED 08/03/15. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2014 JEEP GRAND CHEROKEE
    - SCOTTSDALE, AZ

    THE RECALL (P67/NHTSA14V-643) PASSENGER SEAT BELT. CHRYSLER HAS ADVISED FOR MONTHS THAT PART IS NOT AVAILABLE. HOWEVER THEY CONTINUE TO PRODUCE 2015 MODELS WITH AN APPARENT RESOLUTION TO THE PROBLEM. THIS IS A DANGEROUS SITUATION....ONE IS RELUCTANT TO HAVE SOMEONE RIDE IN PASSENGER SEAT. SOME THREATENED PUNITIVE ACTION S/B TAKEN THE NHTSA TO EXPEDITE RESOLUTION, I.E. SUPPLY ME WITH COMPARABLE LOANER VEHICLE AT NO CHARGE UNTIL PART IS AVAILABLE. IN ANY CASE, YOU ARE THE EXPERTS HERE AND HOPEFULLY CAN GET SOME RESPONSE FROM CHRYSLER. THANKS FOR YOUR TIME... *TR

    Source: NHTSA WEB SITE
  • 2014 JEEP GRAND CHEROKEE
    - DENVER, CO

    HVAC SYSTEM NOT WORKING CORRECTLY; SYSTEM CYCLES OFF/ON RAPIDLY AND UNABLE TO MAINTAIN DESIRE INTERNAL TEMPERATURE OF JEEP. HAS BEEN TAKEN TO JEEP DEALER TWICE IN 3 WEEKS WITHOUT HAVING SITUATION FIXED. JEEP SERVICE MANAGER STATES "WE KNOW OF ISSUE, HAVE NO REPAIR AT THIS TIME, BUT NOT CONSIDERED AN OFFICIAL PROBLEM BY CHRYSLER AT THIS TIME". I AM LEFT WITH A BRAND NEW JEEP THAT HAS A MALFUNCTIONING A/C AND HEATER WHICH CAN'T BE REPAIRED AND WILL NOT BE REPLACED BY DEALER. I AM IN A VERY DIFFICULT POSITION, PLEASE HELP. *TR

    Source: NHTSA WEB SITE