2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/4/15*CN THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED ON MAY 8, 2015. UPDATED 06/09/15*JB

TL* THE CONTACT OWNS 2014 GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB SENSOR FAILED. THE KEYS CAME EQUIPPED WITH A SENSOR TO PREVENT THE VEHICLE FROM LOCKING IN THE EVENT THAT THE KEYS WERE LEFT IN THE VEHICLE AND TO ALERT THE DRIVER. THE CONTACT EXITED THE VEHICLE WITH THE KEYS STILL INSIDE WHEN THE DOORS INDEPENDENTLY LOCKED, TRAPPING HER PET INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,079. UPDATED 6/8/15*CN UPDATED 06/17/15.*JB

OCCUPANT RESTRAINT CONTROL MODULE. DEALAER CLAIMS THIS PART IS NOT AVAILABLE. THIS IS A SAFETY ISSUE. *TR

APPLYING BRAKE CAR DID NOT STOP .CAR STOPPED 15 FEET AFTER APPLYING BRAKE.THIS IS THE SECOND TIME THIS HAPPENED. *TR

THE VEHICLE MAKES A LOUD POPPING/CLICKING SOUND WHEN STARTED. A JEEP SERVICING DEALERSHIP HAD THE VEHICLE FOR THREE WEEKS ATTEMPTING TO DIAGNOSE AND CORRECT THE PROBLEM WITH THE ASSISTANCE OF THEIR CORPORATE TECHNICIANS. IT WAS DEEMED A NORMAL FUNCTION AND THAT THE "VEHICLE PERFORMS AS DESIGNED". JEEP CORPORATE HAS BEEN TOTALLY UNRESPONSIVE TO SUBSEQUENT COMMUNICATION. CLEARLY, A VERY LOUD POPPING SOUND IS NOT NORMAL. PLEASE HELP AND PLEASE ADVISE BEST NEXT STEPS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DROVE ONE BLOCK FROM HOME AND THE BATTERY VOLTAGE SPIKED TO 17V. WARNING SOUNDS AND MESSAGES POSTED ON THE ODOMETER. PARKING ASSIST OFF; ACC UNAVAILABLE-SERVICE REQUIRED; WIPERS ACTIVATED EVEN THOUGH TURNED OFF; TRANSMISSION LOCKED IN D; RADIO SCREEN BLACKED OUT/CAME BACK ON; MESSAGE READ TO STOP, PRESS THE BRAKE, TURN ENGINE OFF THEN PLACE IN PARK. RED BATTERY ICON, ANTI SKID ICON, ENGINE ICON LIT ON ODOMETER PLUS WARNING SOUNDS NON STOP. TOOK DIRECTLY TO THE DEALER WHERE THE TECH TRIED TO GET A READING ON ALL OF THE TROUBLE ICONS. NOTHING WAS POSTING ON THEIR EQUIPMENT. IT WAS DECIDED THE VEHICLE MAY NEED THE ALTERNATOR REPLACED. WAS TOLD TO CONTINUE DRIVING AND IF THIS HAPPENS AGAIN TO TURN THE ENGINE OFF AND RESTART THE VEHICLE AND KEEP DRIVING. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN ACCELERATING, THE ENGINE ALWAYS HESITATES FOR SEVERAL SECONDS, THEN SURGES FORWARD. THIS CONDITION CREATES A SAFETY ISSUE DURING PASSING, MERGING INTO ONCOMING TRAFFIC, EVASIVE MANEUVERS, ETC. THIS PROBLEM HAS EXISTED SINCE NEW, AND HAS NOT IMPROVED. BERGEY CHRYSLER, JEEP SERVICE DEPT. HAS INFORMED ME THAT THE HESITATION WHILE ACCELERATING "OPERATES AS DESIGNED", AND CANNOT BE REPAIRED. *TR