2014 JEEP GRAND CHEROKEE Complaints

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS) WAS RECEIVED IN JANUARY 2015. THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS WERE CONTACTED AND INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE.

THE ENTIRE STEREO SCREEN ALL OF THE SUDDEN "BLACKED OUT" NOT ALLOWING ANY CONTROLS TO WORK. EVERY 20 SECONDS THE BLACKED OUT SCREEN GOES BLUE WITH A MESSAGE TO "PLEASE INSERT UPDATE USB". THE BILL LUKE DEALERSHIP STATES THAT THIS IS NOT COVERED UNDER THE WARRANTY AND NO RECALLS ON THIS. HOWEVER, STATES THIS PROBLEM IS COMMON REQUIRING THE ENTIRE HEAD/STEREO UNIT TO BE REPLACED. RECALL #P6/NHTSA 14V-634 STATES THAT DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING THAT THE ESC (ELECTRONIC STABILITY CONTROL) OR ECM (ELECTRONIC CONTROL MODULE) CAN BE DISABLED. EVEN THOUGH THERE ARE NOT OTHER ISSUES WITH THIS JEEP AT THIS TIME, WHO IS TO SAY THAT THIS RECALL IS NOT AFFECTING THE STEREO/HEAD UNIT? IT IS A POSSIBILITY. I SHOULD NOT HAVE TO PAY TO REPLACE A STEREO/HEAD UNIT IN A NEW 2014 VEHICLE THAT STOPPED WORKING BY A DEFECT THAT IS NO FAULT OF MINE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE SURGED TO A SPEED OVER 100 MPH WHILE TRAVELING ON A MAJOR HIGHWAY. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AND JERKED FORWARD. THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,442.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V643000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/23/2015*JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND FAILED TO SWITCH GEARS. THE ENGINE RESTARTED AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM AND TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,800.

IN LESS THAN A YEAR OF OWNERSHIP MY CAR STARTED WITH THE PROBLEMS. ON 8/19/14 THE CAR IDLES BUT IT WILL NOT START. TOWED IT TO MIDWAY JEEP AND CHRYSLER THE CAR WAS RETURNED TO ME RUNNING BUT WAS TOLD THEY WOULD BE ORDERING A TIPM PART WHICH IS PART OF A RECALL. ON 9/4/14 I CAME BACK AND THE TIPM WAS REPLACED. ON 12/17/14 THE SAME ISSUE OCCURRED AGAIN AND ANOTHER TIPM WAS REPLACED. IT IS NOW 2/27/15 AND I AM EXPERIENCING THE SAME PROBLEM. THE CAR HAS BEEN TOWED AGAIN. THIS IS A LEMON. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 9/26/2017*CN