2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN UPDATED 06/24/2015 *JS

AT 1:00AM IN THE MORNING OF APRIL 3RD, OUR JEEP GRAND CHEROKEE SLIPPED OUT OF PARK AND ROLLED BACKWARDS THRU OUR GARAGE. BROUGHT THE JEEP TO THE DEALER THE NEXT DAY. AFTER 5 DAYS THEY TALK TO CHRYSLER AND INFORMED US THEY HAD FOUND NO PROBLEMS. ON DECEMBER 25TH AT AROUND 9:00AM THE JEEP WAS AGAIN ON A HILL. WITH THE JEEP RUNNING AND IN PARK, IT CAME OUT OF PARK AGAIN. THIS TIME IT ROLLED ABOUT 50FT DOWN INTO A TREE, CAUSING OVER $ 3,000 IN DAMAGES. (NO AIR BAGS WENT OFF) ON DECEMBER 26TH THE JEEP WAS TOWED DOWN TO THE DEALERSHIP, TO THIS DAY IT STILL SITS. (JANUARY 28TH) CHRYSLER ORDERED AN INSPECTION OF THE JEEP, AND ON JANUARY 16TH SENT US A LETTER STATING "WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DO TO A MANUFACTURING RESPONSIBILITY". AT THIS TIME WE FEEL THE VEHICLE HAS A MAJOR SAFETY HAZARD WITH THE TRANSMISSION. *TR....UPDATED 04/25/16 *BF UPDATED 9/20/2017*CN

I RECEIVED A RECALL NOTICE # P60/NHTSA 14V-634 REGARDING THE ALTERNATOR DIODE, WHICH STATES THAT A FAILURE COULD RESULT IN VEHICLE SHUTDOWN/AND OR UNDERHOOD ELECTRICAL FIRE, CALLS TO CAR DEALER & CHRYSLER GROUP RECALL ASSISTANCE CENTER TODAY, BOTH STATE, PARTS NOT YET AVAILABLE, NO INFORMATION AS TO WHEN PARTS WILL BE AVAILABLE, BUT KEEP DRIVING & PAYING FOR THE CAR THIS IS NOT AN ACCEPTABLE RESPONSE, CHRYSLER NEEDS TO FIX THE PROBLEM OR REPURCHASE THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE ROLLED DOWN A HILL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TEST BUT THERE WAS NO REPAIR OR DIAGNOSIS. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. ALSO, THE CONTACT MENTIONED THAT PRIOR TO THE BRAKE FAILURE THE FOUR WHEEL DRIVE ALSO FAILED WHICH CAUSED THE VEHICLE TO SLIDE. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO PROVIDE A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE RAISING THE VEHICLE WITH THE JACK, THE JACK BECAME BENT. AS A RESULT, THE VEHICLE DROPPED TO THE GROUND AND THE CONTACT SUSTAINED A FRACTURED WRIST THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. UPDATED 3/31/15*CN UPDATED 7/8/2015*JS

I HAVE A 2014 JEEP GRAND CHEROKEE DIESEL. CHECK ENGINE LIGHT CAME ON... TOOK TO DEALER. THEY FLASHED IT . CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME THE CAR GAVE ME A WARNING THAT IT WOULD GO INTO LIMP MODE IN 150 MILES. TOOK TO DEALER. IT IS PARKED THEY SAY ITS THE PRE-CATALYTIC CONVERTER AND IT NEEDS TO BE REPLACED. NO TIME LINE ON GETTING PART OR VEHICLE BACK. THIS LIMP MODE IS A MAJOR DANGER. THE SERVICE MANAGER SAID THERE WERE 46 "PARKED" JEEPS WAITING FOR THE PART. I REGULARLY TAKE MY JEEP INTO THE OUTDOORS I COULD BE STRANDED IF THE JEEP WENT INTO LIMP MODE PUTTING ME IN A DANGEROUS SITUATION. *TR

I'VE BEEN TO THE LOCAL DEALERSHIP WITH THE NOTICE THAT WAS SENT ME FROM CHRYSLER AND HAVE BEEN THEIR AT LEAST TWICE IN THE LAST FOUR MONTHS, AND HAVE BEEN TOLD THAT I'M ON A WAITING LIST. I WOULD THINK IF THIS WAS A SAFETY CONCERN THIS SHOULD BE REPAIRED IMMEDIATELY. NOT SURE WHERE TO GO HERE. *TR

WHILE ACCELERATING ONTO CURVE OF FREEWAY ENTRANCE RAMP, FELT A SLIGHT JERK OR POP ON THE STEERING WHEEL THEN LOST ALL CONTROL OF STEERING WHEEL. STEERING WHEEL DID NOT CONTROL CAR, SO I VEERED STRAIGHT OFF RAMP AND INTO GRASS/PLANT AREA. I DID TAKE A VIDEO SHOWING HOW THE STEERING WHEEL WAS SPINNING FREELY AROUND IN CIRCLES. VERY FORTUNATE THIS DID NOT OCCUR 30 SECONDS LATER WHEN I WOULD HAVE BEEN ON THE FREEWAY AND LOSING CONTROL OF STEERING. I HAD THE CAR TOWED TO THE DEALERSHIP AND AFTER INSPECTION, WAS TOLD THAT THE LOWER STEERING COLUMN SHAFT BROKE LOOSE FROM UPPER SHAFT, CAUSING STEERING WHEEL TO SPIN FREELY. WHEN SHAFT BROKE LOOSE IT ALSO CAUSED DAMAGE TO THE CLOCKSPRING. THE CAR WAS REPAIRED BY THE DEALERSHIP, HOWEVER BASED ON THE SERIOUSNESS OF THIS DEFECT AND POTENTIALLY FATAL RESULTS, WANTED TO MAKE SURE THIS WAS COMMUNICATED AS THE CAR IS ONLY 14 MONTHS OLD WITH ONLY 18,200 MILES ON IT....UPDATED 01/23/15 *BF...... UPDATED 06/30/15 *BF *TR UPDATED 9/18/2017*CN ...VIDEO AVAILABLE