2014 JEEP GRAND CHEROKEE Complaints

THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THIS VEHICLE NEW. JEEP/CHRYSLER HAS BEEN UNABLE TO FIX THE PROBLEM ALONG WITH MANY OTHER MAJOR ELECTRICAL SYSTEM FAILURES AND GLITCHES. THE STEERING WHEEL CONTROLS WILL BECOME IN OPERABLE AND THE STEERING WHEEL HEATER WILL CONTINUE TO HEAT UP UNTIL IT IS SO HOT I AM UNABLE TO HOLD THE STEERING WHEEL. THE ONLY SOLUTION IS TO SHUT THE VEHICLE DOWN LOCK UP AND LET IT SIT FOR A COUPLE HOURS. LAST EVENING WHEN THIS ISSUE OCCURRED I DECIDED TO DRIVE HOME, AND GRAB MY LASER THERMOMETER. UPON TURNING ON THE STEERING WHEEL HEATER IT QUICKLY HEATED UP TO 125 DEGREES. THEN 142 DEGREES, THEN 150... THE MAXIMUM TEMPERATURE READING WAS 169 DEGREES AT WHICH POINT I SHUT THE VEHICLE DOWN. THE AMERICAN BURN ASSOCIATIONS STATES THAT 3RD DEGREE BURNS WILL OCCUR TO HUMAN SKIN WITH 5 SECONDS OF EXPOSURE AT 140 DEGREES, 2 SECONDS AT 148 DEGREES AND 1 SECOND AT 158 DEGREES. I HAVE HAD THE VEHICLE SERVICED MULTIPLE TIMES FOR THIS ISSUE WITH NO REPAIRS BEING CONDUCTED BECAUSE THEY WERE UNABLE TO REPRODUCE THE ISSUE NOR FIND AN ERROR CODE. JEEPS TYPICAL "FIX" FOR ANY ELECTRICAL ISSUE IS TO "FLASH" THE UCONNECT SYSTEM WHICH TO DATE HAS NOT RESOLVED A SINGLE ISSUE. I HAVE REQUESTED ON TWO DIFFERENT OCCASIONS THAT JEEP REPLACE THE VEHICLE DUE TO CHRONIC MAJOR ELECTRICAL SYSTEM FAILURES. JEEP CONSISTENTLY STATES THAT THERE IS NOTHING WRONG WITH MY VEHICLE. TO DATE THEY HAVE REPLACED NEARLY EVERY MODULE AND THE ENTIRE UCONNECT SYSTEM (WHICH CONTROLS EVERY ASPECT OF THE VEHICLE INCLUDING EVERY SAFETY SYSTEM) WITH NO SUCCESS. AT THIS POINT, I HAVE EXPERIENCED SO MANY DIFFERENT ELECTRICAL ISSUES WITH THE AIRBAGS AND OTHER MAJOR SAFETY SYSTEMS THAT I HAVE NO IDEA IF THEY WILL ACTUALLY WORK AS INTENDED. I WILL ADD THAT I HAVE NOT EXPERIENCED A SINGLE MECHANICAL ISSUE WITH THIS VEHICLE. *TR

GRAND CHEROKEE JEEP SUV, 2014, A BRAND NEW VEHICLE FROM TATE CHRYSLER CAR DEALER IN FREDERICK, MD ON 21 JULY 2014 WITH ONLY 251 MILES. AND I PURCHASED THIS VEHICLE IN FULL WITH CASH AND I WAS TOLD THAT I HAD TWO MONTHS TO PURCHASE THE LIFETIME WARRANTY, ON THE DAY I RETURNED TO PURCHASE THE LIFETIME WARRANTY, THE FINANCIAL MANAGER TOLD ME THAT IT WAS NOT AVAILABLE FOR MY VEHICLE. I DID COMPLAIN ABOUT THE SMELL OF FUSES COMING FROM THE ENGINE OF A NEW VEHICLE NOW TO THE DEALER SEVERAL TIME, NOW ALL OF A SUDDEN MY SUV IS NOT QUALIFIED FOR A LIFETIME WARRANTY. I STILL PURCHASES THE BUMP TO BUMP 120,000 MILES EXTEND WARRANTY ANYWAY, BUT THE DEALER HAS NOT SOLVE MY PROBLEM OF THE SMELL OF FUSES COMING FROM THE ENGINE, THEY DIDNOT TAKE ME SERIOUSLY, CONCERNING THE SMELL FROM THE ENGINE. I CAME HOME FROM WORK AND MY HUSBAND TOLD ME THEY HAVE A RE-CALL ON MY VEHICLE. I MADE AN APPOINTMENT WITH SERVICES DEPARTMENT AND ASKED THE QUESTION COULD THIS BE A RESULT OF THE SMELL THAT WAS COMING FROM THE ENGINE, AND THE SERVICE DEPARTMENT TOLD ME NO IT DIDNOT HAVE ANYTHING TO DO WITH IT. BEFORE MY APPOINTMENT TO SERVICES DEPARTMENT TO REPAIR THE RE-CALL PROBLEM, I AM STILL SMELL FUSES FROM MY ENGINE AND NOW THE ENGINE LIGHT CAME ON, THIS IS WHY I BELIEVE TATE CHRYSLER DELIBERATELY SOLD ME A VEHICLE THAT THEY KNEW OF MECHANICAL PROBLEMS AND DID NOT WANT TO GIVE ME A LIFETIME WARRANTY. I WORKED VERY HARD TO BE ABLE TO PURCHASES WHAT I NEED AND I REALLY LIKE THE STYLE OF THIS VEHICLE THAT I AM DRIVING BUT I DO BELIEVE THE DEALER SOLD ME A LEMON OR A VEHICLE WITH SERIOUS MECHANICAL PROBLEMS. FOR A VEHICLE WITH ONLY 6500 MILES AS 1 JANUARY 2015. AND I HAVE BEEN TO THE CAR DEALER ABOUT SMELL FROM ENGINE, TO MANY TIMES AND TATE CHRYSLER DEALER DID NOT DO ANYTHING ABOUT. *JS

I RECENTLY PURCHASED A 2014 JEEP GRAND CHEROKEE. AT HIGHWAY SPEEDS THE VEHICLE WILL TURN, NOT DRIFT BUT TURN, TO THE LEFT. I HAVE HAD THE VEHICLE IN FOR SERVICE THREE TIMES FOR THIS ISSUE EACH TIME BY THE SERVICE DEPARTMENT AT CROSS JEEP IN LOUISVILLE. I WAS TOLD TODAY THAT THE CHRYSLER ENGINEERS HAVE DETERMINED THAT THIS ISSUE IS ?NORMAL? FOR THE 2014/15 GRAND CHEROKEES BECAUSE OF THE AIR SUSPENSION. TO ME THIS IS CERTAINLY NOT NORMAL. AT A MINIMUM THIS IS A NUISANCE PROBLEM BUT ALSO A SAFETY ISSUE WHEN A VEHICLE WILL TURN TO THE LEFT ON ITS OWN. I AM VERY CONCERNED ABOUT THIS ISSUE AND EQUALLY CONCERNED ABOUT CHRYSLER RESPONSE OR RATHER LACK OF RESPONSE. *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

THE GEAR SELECT LEVER IS DANGEROUS. FROM THE D POSITION, PUTTING THE CAR INTO PARK MOST OFTEN IT STOPS IN R. THINKING YOU HAVE SELECTED PARK AND BEGIN TO EXIT THE CAR IS ACTUALLY ON REVERSE. I OWNED A 2011 SAME MODEL NO PROBLEM, UPGRADING TO THIS CAR IS DANGEROUS! THERE IS NO FEEL AS TO ENGAGING PARK, SINCE THEY CHANGED THE DESIGN TO THIS ELECTRONIC SHIFTER. MY WIFE AND I HAVE TO VERBALLY CONFIRM THE CAR IS IN PARK EACH TIME LOOKING AT THE SHIFTER TO DISPLAY P. PLEASE INVESTIGATE THIS DANGER BEFORE SOMEONE GETS HURT OR KILLED. *TR

RECURRING ENGINE STALLS. DANGEROUS IF ON HIGHWAY OR GOING THROUGH INTERSECTION (WHICH OCCURRED IN MY CASE). VEHICLE IS AT DEALER FOR ENGINE REPAIR. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL LIGHTS FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 01-28/15 *BF

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE GEAR SHIFTER CHANGED GEARS FROM DRIVE INTO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES AND AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.