2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- CLARKSTON, MI
THE VEHICLE ABRUPTLY BRAKED WHEN THERE WAS CLEARLY NO THREAT. THIS ALMOST CAUSED A REAR END ACCIDENT FROM THE VEHICLE TRAVELING BEHIND ME.AND IT TRULY UPSET THAT DRIVER. NOT A GREAT SITUATION. THIS HAS OCCURRED THREE OR FOUR TIMES. I ASKED THE DEALER TO CHECK WITH CHRYSLER AND THEY TELL ME THEY CAN NOT FIND ANYTHING WRONG WITH THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- NEW ELLENTON, SC
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- ROBINS, TX
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/28/15*CN UPDATED 9/8/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- NEW BERLIN , WI
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V643000 (AIR BAGS, SEAT BELTS), NHTSA CAMPAIGN ID NUMBER: 14634000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ UPDATED 02/02/15*LJ UPDATED 02/19/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- BLOOMFIELD HILLS, MI
WHEN SHIFTING INTO DRIVE OR REVERSE OR PARK IT IS DIFFICULT TO KNOW YOU ARE IN THE RIGHT GEAR. ON MULTIPLE OCCASIONS I SHIFT FROM DRIVE INTO PARK AND THE CAR DID NOT GO INTO PARK. WHEN I STEPPED OUT THE CAR WAS ROLLING DOWN HILL AND ALMOST RAN OVER MY FOOT. THIS ELECTRONIC GEAR SHIFTER IS TERRIBLE IT IS DIFFICULT TO GO INTO AND OUT OF GEARS SAFELY. THIS IS JUST A POOR DESIGN AND UNSAFE. *TR
Source: NHTSA WEB SITE -
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2014 JEEP GRAND CHEROKEE- BALTIMORE, MD
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- ROCHESTER, IN
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V636000 (ELECTRONIC STABILITY CONTROL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/07/14*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP GRAND CHEROKEE- VALLEY COTTAGE, NY
ON 3 SEPARATE OCCASIONS IN THE LAST TWO WEEKS MY 2014 JEEP GRAND CHEROKEE HAS ROLLED UNEXPECTEDLY ONCE THE TRANSMISSION HAS BEEN PUT INTO PARK AND THE ENGINE TURNED OFF. THE FIRST TIME IT HAPPENED, I DROVE INTO A SLOPED DRIVEWAY. I PUT THE CAR INTO PARK, TURNED OFF THE CAR, AND SAT IN THE DRIVER'S SEAT TO COMPOSE AN E-MAIL. MY FOOT CONTINUED TO BE ON THE BRAKE. A MINUTE OR SO LATER, WHEN I COMPLETED MY TASK, I OPENED THE DOOR AND BEGAN TO GET OUT, HAVING NOT PUT ON THE EMERGENCY BRAKE. AS IT WAS A GENTLE SLOPE, I DID NOT NOTICE THE CAR BEGINNING TO ROLL IMMEDIATELY, BUT ONCE OUTSIDE THE CAR I REALIZED IT WAS ROLLING BACKWARDS. I TURNED AND GOT BACK INTO THE CAR AND APPLIED THE EMERGENCY BRAKE, ALMOST FALLING IN THE PROCESS. AT THE TIME I THOUGHT THAT I MIGHT HAVE PUT THE CAR INTO NEUTRAL RATHER THAN PARK, AS THE GEAR SHIFT IS ELECTRONIC, AND IS SLIGHTLY DIFFERENT IN FEEL FROM OLDER TRANSMISSIONS. BELIEVING THAT IT WAS MY ERROR, I DID NOTHING ABOUT THIS. THEN, OVER THIS PAST WEEKEND IT HAPPENED AGAIN, AND I WROTE TO JEEP VIA THEIR OWNER PORTAL, TO ENSURE THAT IT WAS REPORTED. ON DECEMBER 3RD, I SCHEDULED A SERVICE FOR FRIDAY DECEMBER 5TH. YESTERDAY, DECEMBER 4TH, I TOOK THE CAR TO A CAR WASH. THE ATTENDANT WAS DOING DETAIL WORK, AND AFTER TAKING IT THROUGH THE WASH, HE PARKED IT. I WALKED TOWARD THE CAR, AND HE GOT OUT OF THE CAR ONCE HE HAD PUT IT INTO PARK AND TURNED IT OFF. HE EXITED JUST AS I GOT TO THE FRONT DRIVER'S SIDE CORNER. THE CAR BEGAN TO ROLL AGAIN, AND WAS ON A SLOPE. HAD THE ATTENDANT NOT JUMPED BACK INTO THE CAR AND APPLIED THE BRAKE, BOTH OF US WOULD HAVE BEEN PINNED IN PLACE, ME BETWEEN THE DOOR AND A LARGE CEMENT PLANTER, AND HE BETWEEN THE DOOR AND THE INTERIOR. I QUICKLY VIDEOTAPED THE ATTENDANT BRIEFLY RECOUNTING THE STORY, AND OBTAINED HIS CONTACT INFORMATION, AS WELL. THE JEEP IS NOW AT THE DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HOUSTON, TX
2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING SUN VISOR WIRING. *TGW THE CONSUMER WAS UNHAPPY WITH THE AMOUNT OF TIME, IT WILL TAKE TO PERFORM THE RECALL. *JB
Source: CONSUMER LETTER -
2014 JEEP GRAND CHEROKEE- RIO RANCHO, NM
2014 JEEP GRAND CHEROKEE. THE BRAKE BOOSTER WAS FOUND TO BE IN NEED OF REPLACEMENT. RECALL # 14V154000. *MW THE CONSUMER STATED IT HAS BEEN FOUR MONTHS, SINCE THE VEHICLE WAS INSPECTED. THE CONSUMER WAS INFORMED, THE RECALL PARTS WERE RECALLED. *JB
Source: CONSUMER LETTER